Customer Service Sales
Resume:
Kevin Doan
Las Vegas, NV 89139
***********@*****.***
Career Objective:
Bilingual (English/Vietnamese) Medical Administrative Assistant seeking a position where
up-to-date knowledge and skills can contribute to quality patient care.
Trained Skills:
Bilingual (English/Vietnamese) Medicare/Medicaid
Vitals Blue Cross/Blue Shield
Patient Reception Worker’s Compensation
Electronic Health Records Multi-line telephone
Keyboarding: WPM 40 plus Customer Service
Medical Billing and Coding
ICD 9 –CM, CPT coding
Professional Experience:
Administrative
• Schedule patient appointments
• Verify insurance and Eligibility of Benefit prior to appointment
• Managed multi-line phone system and answered office related inquiries
• Utilized Electronic Medical Records and eClinical Works
• Knowledgeable on Claim gear and Medisoft Medical Soft wares
• Checked in patients and verify patient demographics
• Scanned patient documents to Electronic charts
Customer Service:
• Maintain rapport between physician and patients
• Resolves product or service problems by clarifying the customer’s complaint;
determining the cause of the problem
• Cash handling and drawer balancing
Work History:
Medical Administrative Assistant Externship
Thomas Dermatology Henderson, NV 03/2014-04/2014
Sales Associate
Target Las Vegas, NV 02/2005 02/2006
• Sales
• Customer Service
• Inventory, Merchandising stocking
Kevin Doan
6731 Grandview Ridge Ave
Las Vegas, NV 89139
***********@*****.***
Garden Associate
Home Depot Las Vegas, NV 08/2004 12/2004
• Sales
• Customer Service
Sales Associate
Sears Westminster, CA 05/2000 06/2003
• Sales
• Customer Service
• Cash handling
Education:
Everest College Henderson, NV 04/2014
• Graduated with 3.8 GPA
• OSHA and HIPPA Certified
CPR Certification
American Heart Association 11/2013
Contact this candidate