Customer Service Data Entry

Ryan McGinty 336-***-****

*******@*****.***

**** ****** ******** **

Oak Ridge, NC

27310

EDUCATION

East Carolina University - B.S. Industrial Distribution and Logistics Graduated

Dec. 2011

• Minor in Business Management

• Brother of the Kappa Alpha Order Fraternity

Forklift Operator Certification – Bellingham Technical Community College

• Class 4 Forklift: Valid: Feb 2014-Feb 2017

AREAS OF EXPERTISE

• Bar Coding, SAP, Marketing, Warehousing, Purchasing

• Project Management, Inventory Control, Transportation Logistics, Supply Chain Management

• Commitment to Highest Level of Customer Service

• Excellent Communication and Presentation Skills

• MS Office, Excel, Outlook, PowerPoint, MS Word, Mac OS

• Ability to multi-task

PROFESSIONAL EXPERIENCE

A.N. Deringer - Warehouse Lead (Blaine, WA)

Oct 2013 - July 2014

• E-Manifest, Cross Border Trucking, Rate Quotes, Dispatching

• Inventory control and processing: racking, locating, daily cycle counts for 100 + SKUS

• Operating and using a forklift & pallet jack to locate and move freight

• Assisted in transitioning warehouses

• Lifting/moving packages in warehouse

• Creating/Editing/Printing Labels using barcode software (Label Matrix), Warehouse Management System software (Manhattan

Scale)

• Using an RFID Scanner for warehousing duties

• Picking, Packing, Palletizing Product, Barcoding, Inventory Management

• Responsible for all customer service and data entry for multiple accounts

• Daily shipping with small parcel carriers (UPS Ground & Air, USPS, Fed Ex & Fed Ex Express)

A.N. Deringer - Logistics Specialist (Los Angeles, CA)

April 2012 - September 2013

• Creating/Editing/Printing Labels,

• Ship to large retailers including Wal-Mart, Target, Bed Bath & Beyond, Big Lots, K-Mart

• Daily shipping with small parcel carriers (UPS, Fed Ex, Fed Ex Express)

• Schedule freight pick ups and maintain carrier relationships

• Prepare orders for warehouse employees

• Inventory control and processing daily cycle counts for 100 + SKUS

• Warehouse Management System software (Manhattan Scale), Barcode Software (Bartender)

• Maintain and follow major retail routing guides

• Responsible for all customer service and data entry for multiple accounts

• Read and respond to e-mails, multi-task with phone calls

• Collaborate with import/export department with customs documents

• Handling shipping and storing of air freight domestically & internationally

• Liaison between A.N Deringer and multiple drayage companies, dispatching

• Daily coordination of containers arriving and leaving warehouse

• Utilizing offsite warehouse to handle more customers needs

P& R Paper Supply Company – Summer Intern - 2010 (Redlands, CA)

P&R Paper services all major Food Service, Supermarket, Janitorial, Retail and Industrial markets in Southern California

• Picker, Checker, Inventory Control

• Exposure to customer service, finance (accounting, purchasing, buying)

Contact this candidate