Customer Service High School

Mabel Gonzales

**** ******** ****** ****** *****, 78741 * Phone: 512-***-**** * Email: **************@*****.***

Professional Experience:

Summary of Qualifications

• Strong work Ethic and motivation to meet the demands of an ever evolving work schedule

• Highly Organized; detail oriented, problem solver, with willingness and ability to learn

quickly

• Exceptional Customer Service skills to build and maintain operational relationships

• Team Player with integrity and a drive to excel in all aspects of a company

• ISO9001 Certified, Document Standards Control

• Pallet Jack and DD250 Inspection Experience

Travis Association for the Blind- September 1, 2009- Present

Quality Controller Inspector of Textile and Skin Care

Responsibilities:

• Specializes in various departments such as Receiving, Production, Skincare, Line

Operations, Shipping, Filing, Office Administrations, Work Orders and Logs.

• Tracks lists and logs through SyteLine Software, Excel Reports, Outlook, and Word

Documents

• Receiving Performance-

o Product inspections for contract specifications, labeling, certifications, testing,

accuracy checks and require tracking form completions

• Productions Performance-

o Government contracts on floor completions at various stations and departments

o Check-in Productions; COC’s (Certificate of Compliance), close order packets,

meeting contract qualifications and quantity alignments

• Skincare Performance-

o FDA regulation standards meet everyday

o Contamination security, Certs, packing maintenance, coding on boxes and labels,

leaking formulations

• Coordinates correspondence, reference logs and reports; Shipping- eliminate expirations,

damages and errors, Work order packets, Maintain filing systems

• Performs general secretarial and administrative support

Education:

High School Diploma- Graduated 1993

Enrolled in ACC Classes: September 2013

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