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Customer Service Manager

Location:
United States
Salary:
40k
Posted:
July 19, 2014

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Resume:

Christopher Sadej H 561-***-****

**** ***** * ****** * 561-***-****

Lake Worth, Florida 33460

Work Experience

*/**-*******

Prime Catch Restaurant, Boynton Beach, Florida

Professional Server

-Provide enjoyable customer service in an upscale waterfront dining atmosphere.

-Tested on extensive wine list, specialty drinks, lunch and dinner menus.

-Operations of POS and Micros, cash and credit card transactions.

-Able to upsell liquor, wine and food to increase check averages. Winner of incentives.

2/08- Present

Sadej Enterprises Inc. Lake Worth, Florida

Property Manager

-Manager of Bldg. 4100 Shopping Mall Palm Springs, FL family owned and operated.

-Prepare rental units, suitable for new potential tenants.

-Key exchanges, lease signings and evictions.

-Troubleshoot maintenance repairs and any other tenant issues.

-Bank transactions.

6/13-10/13

Water’s Edge Resort and Spa, Westbrook, Connecticut

Banquet Captain/Bridal Party Attendant

-Supervised staff of 15-20 employees.

-Delegate the set up and breakdown of dining rooms and Buffet stations for parties up to 300 people. Communicate with AV/setup and Sales Dept of changes in itineraries.

-Coordinate gatherings for next day events, silverware, glasses, linens, centerpieces etc.

7/97-11/08

H.G. Rooster’s, West Palm Beach, Florida

Bartender, BBQ Chef and Manager

-Supervised and scheduled a staff of 12 employees.

-Prepared and served weekly BBQ for 80-100 people.

-Served drinks for high volume neighborhood bar.

-Balancing registers, prepared deposits, inventory, P&L reports and purchasing.

Education

-New Britain Senior High School, Graduate 1985, Special Subjects: Music and Cooking

-Culinary Institute of America Hyde Park, New York, Graduate 1987 A.S. Culinary Arts

-Certified in the State of Florida, Safe Food Handlers Mandatory Certification.

-Able to speak Polish fluently.

Professional and Personal References available upon Request.



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