Objective
To obtain a position that allows me to utilize my customer service skills
and experience for the benefit and growth of your company's business.
Summary of Qualifications
. Team player and self-motivated to take on new technologies to advance
my skill level to surpass any job requirements.
. Works independently in areas requiring high security clearance and
attention to detail.
. Dedicated customer service and problem resolution skills with strong
organizational skills.
. Experienced in multi-tasking in a variety of settings.
. Strives for excellence to accomplish goals.
. Computer skills include MAS 90/200 inventory & accounting system, SAP
business software, Microsoft Office suite: Outlook, Word, Excel,
PowerPoint.
Work History
CV Logistics, Houston, TX January 2012- March 2014
Material Handler
. Unload materials from truck and store in designated area.
. Receive materials into warehouse and verify materials against invoices
to ensure the accuracy of the delivery and count parts to check
quantity accuracy.
. Perform transactions in the SAP inventory system to enter new
quantities and to remove inventory from stock.
. Issue materials to departments in the warehouse upon request.
. Transact inventory quantities to the department and deliver the parts
to the work area.
. Monitor inventory and report discrepancies in quantities to
supervisors.
Manpower Staffing/Hewlett-Packard, Houston, TX April 2009- April 2011
Material Handler
. Responsible for performing the physical tasks involved in the
shipping, receiving, storing, and distributing of products, materials,
parts, supplies.
. Unpack and check goods received against purchase orders or invoices,
maintain records of received goods, rejecting unsatisfactory items
where necessary
. Prepare and maintain records of merchandise shipped
. Examine stock and distribute materials in inventory
Delta Airlines Global Services, Houston, TX April 2006 - March 2009
Ramp Lead
. Responsible for maintaining safety and security of the ramp at all
times.
. Assist customers in a friendly and courteous manner.
. Marshall aircraft on the ramp (includes directing, assisting and
parking all arriving, departing and towed aircraft).
. Transfer baggage to all airlines.
. Observe safe ground-handling procedures and maintenance of ground-
handling equipment, including the performance of equipment checks.
. Comply with all safety procedures and Station Policies.
. Responsible for courteous, prompt, accurate and careful handling of
customer baggage, airfreight and COMAT (non-manifested airline
materials)
. Service aircraft as needed (including aircraft lavatories, portable
water, de-icing)
. Assist in ramp set-up and storage of equipment and baggage
. Constant communication with Operations and Flight Crew personnel
. Additional duties as assigned by Supervisor and Manager.
Facility Services & Systems, Houston, TX August 2004- March 2006
Ramp Agent
. Responsible for maintaining safety and security of the ramp at all
times.
. Assist customers in a friendly and courteous manner.
. Marshall aircraft on the ramp (includes directing, assisting and
parking all arriving, departing and towed aircraft).
. Transfer baggage to all airlines.
. Observe safe ground-handling procedures and maintenance of ground-
handling equipment, including the performance of equipment checks.
. Comply with all safety procedures and Station Policies.
. Responsible for courteous, prompt, accurate and careful handling of
customer baggage, airfreight and COMAT (non-manifested airline
materials)
. Service aircraft as needed (including aircraft lavatories, portable
water, de-icing)
. Assist in ramp set-up and storage of equipment and baggage
. Constant communication with Operations and Flight Crew personnel
. Additional duties as assigned by Supervisor and Manager.
EDUCATION
2004-2005 North Harris College, Houston, TX
Studies - Business Administration/Entrepreneurship
2004 Klein Forest High School, Houston, TX
High School Diploma
OTHER INTERESTS
Volunteer - Lakewood Church - Youth Department