Customer Service Sales
Resume:
Keara Williams
Customer service rep
Birmingham, AL
**********@*******.********.*** - 812-***-****
WORK EXPERIENCE
Assistant Manager
McDonalds - Terre Haute, IN - June 2009 to May 2014
Responsibilities
Managed between 5-18 crew members at any given time.
Worked all shifts (days, evenings, and overnights)
Completed crew schedules and posted them on set date.
Completed crew orientations and training.
Put up POP (signs) and kept all employees up to date on new or expiring products.
Collector
AmSher Receivable - Birmingham, AL - January 2007 to April 2007
Made outbound calls to tmobile customers with unpaid debts to collect and/or setup payment arrangments.
Financial Care Representative
TMobile Wireless - Birmingham, AL - January 2006 to September 2006
Made outbound calls to past due tmobile customers to collect and or setup payment arrangements on account.
Sales Associate
New York and Company - Birmingham, AL - October 2005 to February 2006
Walked sales floor, assisted customer with finding merchandise, racked and invoiced clothes, and worked
with cash register.
Teller
AmSouth Bank - Fairfield, AL - July 2005 to January 2006
General bank teller duties including but not limited to: cashing checks, processing deposits and withdrawals,
balancing cash drawer and vault, etc.
Technical Support Representative
Teletech - Fairfield, AL - August 2004 to May 2005
Took inbound calls for third party client, Verizon, and assisted their customers with issue they were having
with there DSL systems.
Counter Clerk
Berthons DryCleaners - Birmingham, AL - June 2001 to August 2004
Kept front area cleans, waited on customer picking up and dropping off clothes using both computer and cash
register, racked and invoiced clothes
Honors & Activities Deans List for all quarters
Top Performer in Anatomy 2
Top Performer in Basic Insurance
Top Performer in Medical Calculations
Top Performer in Computers and Office Automation
Top Performer in Medical Office Administration
EDUCATION
Vocational in Medical Assistant and MRT
Harrison College - Terre Haute, IN
Contact this candidate