Customer Service Sales

DAVID HADWELL

PO ***** Bridgeport Rd Richmond, BC, V6X 4G6 250-***-**** *********@*****.***

CUSTOMER SERVICE RETAIL & HOSPITALITY

Customer focused, personable and organized professional eager to leverage comprehensive

experience in a customer service role, particularly in the fields of retail or food and hospitality.

Energetic and dependable with strong problem solving, communication and entrepreneurial skills.

Able to learn procedures quickly and resolve conflicts. Possess excellent team leadership, supervision

and training skills. Proven in retail, food and hospitality environments and holder of several relevant

certifications.

AREAS OF PROVEN PERFORMANCE

Customer Service Oral & Written Sales & Marketing

• • •

Communication

• Retail & Hospitality • Team Leadership & Training Self motivated

•

• Interpersonal Skills • Conflict Resolution Quick Learner

•

Organization Event Planning Professional Image

•

PROFESSIONAL EXPERIENCE

Merchandiser, Scotts Miracle Gro Canada, Vancouver, B.C.

Contract, April 2014 June 2014 merchandise and product

counselling in Home Depot stores.

Merchandiser, Target Canada, Kelowna, BC May

2013 Nov 2013

Customer service, merchandising, inventory control and store setup. Took leadership role,

contributing to recognition for managing the best backroom in the district and a profitable return for

the company.

Fork Lift/Truck Driver, Sun Valley Foods, Kelowna, BC Apr

2011 Jun 2012

All deliveries were on time and completed in a safe, professional manner.

Merchandiser/Cashier, 7 Eleven, Kelowna, BC Sep 2011

Mar 2012

Accurate cash reconciliation and inventory counts. Sandwich preparation consistently compliant with

company standards.

Produce Associate, Real Canadian Superstore, Kelowna, BC Sep

2010 Jun 2011

Customer service and store preparation.

Cube and 5 Ton Delivery Driver, Coast Distributors, Winfield, BC Jun 2006

Jun 2007

Completed delivery route quickly and in a safe, professional manner.

Cherry and Peach Orchardist, Self employed, Winfield, BC Nov 2003

Feb 2012

Fork Lift & Machine Operator, Sun Rype Products, Kelowna, BC Sep

1992 Jun 2005

Led 10 staff on production line. Part of team that set record for total no. of orders picked/trailers

loaded.

Tour Operator, Okanagan Bicycle Tours and Rentals (Self employed) Jun

l993 Jun 1997

Hosted overnight and day cycling tours, specializing in the Kettle Valley Railway and Winery Tours.

Responsibility for sales, customer service and relations, marketing, brochures, and advertising.

Credit Manager, Champion Distributors, Surrey, BC Aug

1989 Ju1 1991

Oversaw credit policy for five sales outlets, attended local credit meetings and liaised with corporate

lawyers.

Legal Manager, Creditel of Canada Ltd, Burnaby, BC Jun

1984 Apr 1989

Controlled and supervised all aspects of legal collections. Managed a 2 person department.

EDUCATION & CERTIFICATION

Administrative Management Diploma, British Columbia Institute of Technology, Burnaby, BC

Certification: WHMIS, HACCP, Food Safe, Fork Lift, Propane,various machine operation

certificates

Contact this candidate