Customer Service Operator

WILLIAM K. HODGE

**** *. ***** ****** 904-***-**** H/904-***-**** M

Jacksonville, FL 32208 acdzxi@r.postjobfree.com

OBJECTIVE: Seeking an entry level position with a progressive organization that offers

growth and advancing career opportunities.

CAREER PROFILE

• Strong time management, interpersonal and organizational skills applied in a warehouse

setting over a 5 year period.

• Willing to take on new challenges within demanding deadlines, positive work ethic, self-

motivated with strong leadership abilities.

• Computer and internet literate, proficient with Microsoft Word, Excel, Power point,

Window NT, 2000 and various other software programs, operate switch and multi-line

system, scanning system, photocopier and facsimile machines and type 40 wpm.

• Valid Transportation Worker Identification Credential (TWIC) with TSA, Valid Florida

Drivers License, and Can Operate a Stick Shift Vehicle.

•

Equipment Used: Forklift, Pallet Jack,Cherry Picker, Power Tools, Hand Tools, Stock Carts,

Rolling Ladders, Banding Dispensers, Banding Cutters, Banding Crimpers, Pry Bars, Stretch

Wrap Dispensers, Tape Dispensers, Pocket Calculators, Clip Boards, Razor Knives and Blades.

EDUCATION

Florida State College at Jacksonville, Jacksonville, FL

Associate of Science: Business Administration, December 2014

Florida Youth Challenge Academy, Starke, FL

High School Diploma: December 2010

EMPLOYMENT

Remedy Staffing 2013

Package Handler/Forklift Operator

• Package and label products before dispatching and assist with shipping over 500 lines

each day.

• Select space for storage and make arrangements for goods to be placed in the designated

areas.

• Ensure a clean and safe work environment.

• Load and unload trucks and manage completion of inventory processes.

• Safely operate forklift, pallet jack, and front end loader.

Ranstad Staffing, Jacksonville, FL 2012-2013

General Warehouse Worker/Forklift Operator

• Select and audit orders for daily shipments via computer listing.

• Load/Unload incoming and outgoing shipments in a time efficient manner.

• Stock items in storage facility and maintain accurate inventory.

• Maintain a safe and clean work environment by remaining attentive to workplace needs.

LMS Outbound/Winn Dixie, Baldwin, FL 2011-2012

Warehouse Worker/ForkLift Operator

• Receiving, moving, checking and storing incoming products.

• Inspecting goods received and ensured accuracy, quality, type, and acceptability.

• Package and label products before dispatching and assist with shipping over 500 lines

each day.

• Select space for storage and make arrangements for goods to be placed in the designated

areas.

• Ensure a clean and safe work environment.

• Load and unload trucks and manage completion of inventory processes.

• Safely operate forklift, pallet jack, and front end loader.

• Apply effective customer services skills when welcoming and assisting visiting branch

clients.

• Accurately update all data into computer and manual recording systems.

Winn Dixie, Jacksonville, FL 2008-2011

Unloader, Stocker, Bagger/Forklift Operator

• Assumed delivery of goods and supplies and assisted with the load and unload.

• Scanned inventory for damaged or missing items.

• Organized and adjusted stored items with aid of forklift and pallet jack.

• Applied effective customer service skills while packaging grocery items for customers.

• Maintained accurate records while maintaining and managing inventory

ACTIVITIES

• Member, Sons of American Legion, Post 137

• Volunteer, Wounded Warrior Program

• Member, Pilipino American Club

Contact this candidate