Project Manager Sap

Charles Sidney Roberts

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***** *** *** ***** **********, MD 20619 Cell: 240-298-

**** *****: acdzpy@r.postjobfree.com

Experience Summary

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Over thirteen years of experience supporting Navy ERP projects. I have held

a wide variety of difficult and complex positions, each leading to higher

levels of responsibility. My performance throughout this tenure has

consistently been rated outstanding as I have received numerous awards for

performance. I have excellent people skills and I am able to complete jobs

with a teamwork approach while maintaining open communication with my

programs. My career advancement has prepared me for the type of increased

responsibility associated with a leader.

Project Assignments

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Role: Project Manager - Implementing SAP Navy ERP to Navy

Client: US Navy Strategic Systems Programs (SSP) - Washington Navy Yard

May 2011 to Current

Contractor - SAIC - Washington, DC

. Conduct discovery meetings to define client future-state needs,

collect requirements

. Led a team of SAIC WFM/HCM module professionals that support Navy

ERP's software implementation to Strategic Systems Programs

. Educate the customer on software setup and technical requirements

. Participate in customer project team meetings, ensuring design &

configuration actions are documented and executed

. Complete configuration documents in partnership with the customer

. Collected HCM/WFM Master Data from legacy systems and preparation of

WFM load files for Navy ERP, advised client on WFM functionality and

practices within Navy ERP. Day to day support, maintenance and

troubleshooting for the SSP WFM/HCM module. Employed a high attention

to details when performing

. Analyze program objectives, policies, actual or potential problem

areas based on help desk calls

. Provide input into project planning to ensure timeframe and customer

satisfaction goals are achievable

. Educate client on unit and acceptance testing best practices; develop

testing scripts

Document and track customer product enhancement requests and

discovered bugs

. Assist in data mapping activities to support migration to the Navy ERP

system

. Develop and conduct training for new Navy ERP users

. Provide train-the-trainer, administrative, and reporting training to

the customer

. Create Learning Aids in support of Navy ERP modules

. Identified problems; determined accuracy and relevance of information;

used sound judgment and skill sets to generate and evaluate

alternatives/workarounds and make recommendations

. Participate in design efforts associated with Navy ERP processes to

meet specific needs of the command; ensure these processes are kept up-

to-date through research and attention to evolving needs

. Create customized business object queries. Create variants and extract

customized and standard reports

. Held daily/weekly/monthly team meetings to review project milestones

and completion dates. Facilitate team members when needed. Provide

updated status reports to leadership

. Develop and maintain metrics and key performance indicators which

assess the value delivered through training and business process

improvement

. Assist IT management with developing ROI analysis in developing

business cases for process and/or ERP system changes

. HCM Subject Matter Expert and lead for HEAT customer issues database.

Enter help desk tickets, document problems and find resolution

. Maintain testing and training materials per approved business process

and/or Navy ERP system changes

. Continually make recommendations for System improvements to management

. Experience with applications development methodologies (testing,

training, data migration, functional and technical specification

creation)

. Subject Matter Expert for Performance Management System (Individual

Development Plans-IDP, WBT, ILTs)

. Prepare and execute application and functional testing scenarios

pertaining to SAP HR/HCM area Instruct SSP leadership to create

customized reports

. Mentor new End Users to the Navy ERP system command-wide

. Supervisor duties: Approving timesheets, reviewing and approving

performance reviews, recommendations for awards, and mentoring

. Responsible for Protection of Privacy Act Data

. Identify system defects, write up recommendations to correct the

issues, provide possible workarounds

. Create for leadership a bi-weekly query on training completions,

deficiencies, and defects

. Assist leadership with contract proposals

. Lead instructor for SAP Navy ERP Training Office classroom instruction

/ HCM/Work Force Management

. Create Business Process Flows

. Subject Matter Expert for new Navy ERP HCM /WFM production releases

. Lead weekly training meetings for the SSP SAP Navy ERP Business Office

. Subject Matter Expert for SAP modules CATS, Awards, Training, Reports

Role: Project Manager - Implementing SAP Navy ERP to Navy

Client: US Navy Working Capital Fund / General Fund (NAVSEA)

May 2009 to May 2011

Contractor - SAIC - Washington, DC - La Plata, MD

. Managing a team of 7 consultants to implement SAP software (LMS, HCM),

SAP ESS/MSS and Master Data project.

. Responsible for executing enterprise-level projects

. Oversees a cross-functional team with a wide variety of skills,

allocates resources, and assigns tasks to achieve optimum results.

. Established goals and objectives, measures of success, risk factors,

developing project plans and budgets, determining resource

requirements, and tracking all facets of the project and regularly

reporting to Management on the status of the work.

. Efficiently manage technical escalations and work with the appropriate

stakeholders to resolve the issues

. Create and maintain a highly skilled, motivated and productive team by

using various team development and people management methodologies

. Lead technical workshops with customers (onsite/offsite) as a

technical expert

. Create unit test scripts for SAP Navy ERP Test Director. Analyze

results, provide detail oriented critique

. Create and modify test scripts for the various projects as needed

. Demonstrated ability to interact effectively with customers of all

organizational levels

. Subject Matter Expert for new Navy ERP HCM /WFM production releases

. Quality Assurance Tester for new SAP Navy ERP releases (5.0, 6.0)

. Gap analysis of current business processes

. Identify system defects, write up recommendations to correct the

issues, provide possible workarounds

. Create End User roles, tie to structural authorizations

. Review and modify course documentation to fit current business

requirements

. Create/modify standard business rules based on new/updated system

functionality

. Develop business process and requirements

. Lead for HCM technical level helpdesk support to 30,000+ end users at

multiple site/country locations

. Communication and interpretation skills for SAP system IT

changes/upgrades

. Compare contrast and analyze and interpret new system policies and

procedures to existing legacy processes

. Create for leadership a bi-weekly query on training completions,

deficiencies, and defects

. Subject Matter Expert for new Navy ERP HCM /WFM production releases

. Lead weekly training meetings for the NAVSEA SAP Navy ERP Business

Office

Role: Senior Analyst / Project Manager / Subject Matter Expert HCM / WFM

Client - US Navy (NAVAIR)

October 2002 to May 2009

Deloitte / BearingPoint / Sierra Mgt. and Technology

. Develop business process and requirements

. Subject Matter Expert for new Navy ERP HCM /WFM production releases

. Creator, proof reader, and modifier of SAP Navy ERP training related

Cue Cards/Learning aids

. Lead for HCM technical level helpdesk support to 30,000+ end users at

multiple site/country locations.

. Participate in configuration, testing and go live activities for

ESS/MSS Support training for end users and managers on new ESS/MSS

functionality

. Support the integration of ESS/MSS with other SAP module Develop

Functional Specs to support RICE development Implementation and

configuration of ESS and MSS business Packages

. Designing, developing and supporting frontend enterprise reporting,

queries, query views, query elements, Workbook design and formatted

reports

. Business Intelligence though metrics development, analysis, and

reporting

. Quality Assurance Tester for new Navy ERP releases

. Lead weekly training meetings for the NAVAIR SAP Navy ERP Business

Office

. Create for leadership a bi-weekly query on training completions,

deficiencies, and defects

. Identify system defects, write up recommendations to correct the

issues, provide possible workarounds

. Team member with design of the HCM model, specifically the Learning

Solutions/ESS/MMS functionality

. Team member with SAP Time, Awards, and Organization design

. Create unit test scripts for SAP Navy ERP Test Director.

. Analyze test results, provide detail oriented critique

. Assist SAP Navy ERP modules - Materials Management, Finance, and

Project Structures with testing of system enhancements and

configuration

. Support SAP Navy ERP with maintenance and creation of master data

. Support the coordination and entry of master data by reviewing data in

the custom SAP tables

. Support data calls or data retrieval as requested by leadership

through SAP ERP reports or other customized queries

. Create Requests For Changes (RFC's) as it pertains to roles,

application functionality, reports

. Attend conferences, workshops, council, or other types meetings when

designated by leadership

. Resolve customer issues with SAP Navy ERP role mapping

. Assure End Users are properly registered into SAP Navy ERP Courses

. Create and make corrections to Functional and Technical Design Scripts

. Monitor Training and Events Management Workflow

. Resolve Time and Attendance issues for Civilian and Military employees

. Create structural authorizations in SAP for Navy employees and

Military personnel

. Develop Ad Hoc queries in SAP R/3, using Logical Databases, Infosets,

and Table Joins

. Attend and present FDS changes to appropriate CM Review/Change Boards

. Foster and maintain good relationships with internal customers and IT

colleagues to meet expected customer service levels

. Design, test, implement SAP Navy ERP Performance Review module (IDP)

. Check and resolve interface issues between SAP Navy ERP and systems

of record

Role: Associate Director of Financial Aid - Loan Coordinator - Instructor

Client - City University of New York

August 1988 to October 2002

New York, NY

. Coordinated the largest student loan program in City University of New

York history. 1988 to 1997, 20 million dollars annually.

. Coordinator of New York States Aid for Part Time Study Program from

1997 to 2002.

. Scholarships and Grants Coordinator from 1997 to 2002.

. Chairperson for the Federal Family Educational Loan Program, City

University of New York, 1992 to 1994.

. Liaison to the Student Services Office of Students with Disabilities.

. Liaison to Hunter College's athletic teams

. Expert with Title IV laws and regulations for over 20 years

. Applied Title IV laws and regulations to design and develop learning

products

. Developed internal guidelines, policies

. Led a team of financial aid administrators towards a university wide

solution to reduce debt for borrowers

. Work with lending institutions and state financial aid organizations

to define evaluation/assessment techniques when creating training

products

. Define Title IV training principles for university staff

. Established an outreach program designed to get Adults, High School

Drop Outs, Veterans, and Native American Peoples into college with the

assistance of the Admissions Office

. Responsible for Counseling, Verifications, Reconciliations, and

Packaging of Student Aid.

. Review interfaces between Department of Education and City University

(FAFSA)

. Collect and secure documentation from students that supported

verification eligibility for student aid

. Assist the Department of Education with internal audits

. Instruct Introduction to College course for incoming students.

. Planned and executed Entrance and Exit Interviews for the Perkins,

Direct Loan (NDSL), and Stafford Loans

. Completed income verifications for Independent and Dependent students

. Responsible for in-house Independence overrides based on Title IV

rules

. Maintained a caseload of 2000+ students for applied for student aid

. Packaged and revised student aid awards

. Review new rules and regulations through the Federal Register

. Supervised 3 student employees

. Manager for Hunter College's New York State TAP/APTS program (Tuition

Assistance Program and Aid to Part Time Students)

. Made electronic changes to students FAFSA data

. Maintain student files, electronic and paper

. Make sure all privacy act data is secured

Education and Certifications

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. BA Social Science, St. Mary's College of Maryland, 1984

. United States Army Active Duty and Reserves 1984 - 1991

. McDaniel College, Graduate Studies 1987

. ROTC Army Commission Old Dominion University 1988

. Graduate Studies New School University, New York, NY 1989

TRAINING

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. SAP - HR050 - Business Processes in Human Capital Management

. SAP - HR305 - Master Data Configuration

. SAP - HR505 - Organizational Management

. SAP - BOW310 - SAP Business Objects Web Intelligence Report Design

. SAP - BOW320 - Web Intelligence: Advanced Report Design

. SAP - BOX310 - Dashboards 4.0 Core

. SAP - BOID10 - Information Design Tool: I Basics

. TERP01 SAP ERP: Introduction

. TERP02 SAP ERP: Introduction into SAP NetWeaver

. TERP12: SAP ERP: Introduction into Strategic Enterprise Management

(SEM 4.0)

. TERP31: Human Capital Management

. TERP71: SAP ERP: Introduction into Processes in Program and Project

Management

. NAVAIR Train the Trainer, NAVAIR

. NAVSEA Train the Trainer, NAVSEA General Fund

. NAVSEA Train the Trainer, NAVSEA Working Capital Fund

. SSP Train the Trainer, SSP

. SAP HR Organizational Management, Terra Firma Consulting

. SAP HR Configuration of Master Data, Terra Firma Consulting

. SAP HR940, Structural Authorizations in HR

. SAP01 R/3 Overview

. SAP R/3 Reporting Seminar

. Navy ERP Role Based, Web Based and Instructor Led Courses (20+)

SECURITY CLEARANCE

. Secret - Active (2002 to present)

Extracurricular Activities

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. Hollywood Lions Club

. Sigma Phi Epsilon

. Christmas in April

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