Manager Sales

arey Hook 781-***-****

C

*************@*****.*** 4980 N. Main St. #423, Fall River, MA 02720

Summary of Qualifications

Dynamic, award winning manager with over a decade of proven success building profitable, high performing

sales and service teams.

Consistent ability to successfully adapt to new sales initiatives.

Capabilities

Customer Service Sales Management Inventory Management

Relationship Building Conflict Resolution Technical Support

Associate Development Cash Handling Training

Emotional Intelligence Interviewing Scheduling

Professional Experience

GAMESTOP April 2003 Present

Store Manager

Opened two new GameStop locations.

Developed the Fall River GameStop from a new store to a volume of over 2 million.

Trained two Assistant Managers to Store Manager.

Received multiple sales awards in 2013 including the Regional Leader in both headsets and digital add ons.

Awarded “District Team Player” in 2012 for my personal contributions beyond my store.

Received Custom Service recognition for successfully managing several high volume midnight releases.

Maintained a store shrink lower than company average.

Promoted from Assistant Manager to Store Manager in under two years.

WALDENBOOKS August 2002 September

2003

Book Seller

Achieved sales goals of customer loyalty program.

Managed a company sponsored LEGO kiosk during the holiday season.

Assisted with offsite book fairs.

Education

University of Miami, Coral Gables, FL

Bachelor of Science

Anthropology

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