Customer Service High School
Resume:
Carolyn Daniels
Jacksonville, FL. 32205
I have the skills as well as talent to lead a team with a positive attitude. I can adapt to
any fast pace environment, very flexible, hands on, detail oriented and multi-task.
**.*****@*****.***
Always taking pride in the company I’m employed by and complying with all company
requirements meeting their needs regularly.
Employment History
Logistics Supervisor
Oct. 2003- June 2013 Microtek Medical Jacksonville, FL
Maintaining departmental work instructions for all tasks.
Established work procedure to meet warehouse demands as dictated by
production scheduling and workflow.
Supervise and assist in daily warehouse and shipping areas.
Filing and shipping requirements, ensuring accuracy of shipments and
supporting documentation.
Generating all necessary paperwork for shipments, such as bill of lading,packing
slips, certificate of origin, and commercial invoices for customs international
shipments.
Arranging freight pickup through different carriers for all LTL shipments per
customer’s request.
Identify back orders and placing merchandise in designated holding area for
expedited handling.
Providing spot quotes to customers that best fit their needs upon the arrival of
their shipments.
Manually entering tracking numbers into the database of each shipment for all
the product that was shipped out same day, by UPS, FEDX, DHL, or LTL
shipments.
Monitoring Microsoft outlook periodically throughout the day, communicating
with customers as well as customer service to assure proper shipping procedures
for the demands of the customer.
Conducting meetings every morning to the team to keep them aware of what
quota we must meet that day to maintain our annually goals.
Systematically moving inventory that was depleted from one bin to a different
location for standard picking.
Utilize material warehouse management system to ascertain catalog number,
size, color and quantity of merchandise to be picked from bins, shelves, or
locations.
Pick customer orders for shipment, ensuring that the correct number and type of
product is loaded and shipped.
Utilize material handling equipment, safely and efficiently, to transport product to
shipping locations or delivery platforms and ensuring orders are staged in order of
delivery.
Organize items of pallet by hospital unit as necessary and repacks and weigh
orders which require special handling.
Maintains warehouse equipment by noting and reporting any damage or
malfunction and connecting battery to recharging station at the end of shift.
Assist maintaining the security and safety of the warehouse.
Education
1994-1997 Andrew A Jackson H.S, Jacksonville, FL 32206
High School Diploma
Computer Skills
Accomplishments
Certified yellow belt with six lean sigma.
Experience value stream mapping applicate.
Assist and lead multiple kaizen projects within different departments.
Hardware
Microsoft work, Microsoft outlook, word excel, PowerPoint.
Software
Pitney Bowes, UPS worldship, FedEx manifest
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