Network Administrator
Resume:
STEPHEN G. WARUTA
Fort Worth, Texas76133
E-mail: *******@*****.***
SUMMARY:
I am dedicated, enthusiastic and possess over 9 years of experience in the ICT industry. I am also quick to grasp new ideas
and concepts, and able to develop creatively innovative solutions to problems. I possess excellent interpersonal skills and
the ability to communicate concisely and professionally at all levels. Areas of experience and expertise include:
Network design and deployment.
Network maintenance and management.
Network second level support.
System Administration.
Software Development.
EXPERIENCE:
Network Administrator
Aviator Technologies Limited, Nairobi, Kenya 12/08 -
Company Profile: Aviator Technologies Limited is an established ICT company with a regional presence in converged
networks, hosted servers, collocation and disaster recovery solutions.
Responsibilities:
Analyze, design, implementation and documentation of turnkey server, application and network solutions.
Advanced Cisco local and wide area network configuration and monitoring for a key account (Kenya Airways
Limited) with over 1000 Point-to-Point connections and sub – interfaces.
Administration of Windows Servers, either virtualized or physical.
Testing of all disaster recovery plans; e.g. backup sanity tests, network fail-over test.
Ensuring data centre systems and network availability SLA of 99.9% is achieved.
Providing helpdesk 2nd level support and advice for the internal users, external users and helpdesk engineers
using Vtiger CRM.
Maintaining of the company’s LAN and Virtual Private Network (VPN) to ensure optimum network
availability and security.
Support of multi user collaboration environments and systems e.g. Novell Group wise and Citrix
metaframe framework.
Helpdesk support and management for all the users via Sugar CRM. Updating of anti-virus software,
Symantec and Kaspersky.
Installing and maintaining of all software applications e.g. Sage pastel, QuickBooks
Premier 2008, MS Office 2003/2007. Ensuring that the network connectivity to the
branch offices is maintained.
Scheduling of preventive ICT equipment maintenance.
Network and Systems Administrator
Thorn Soft Limited, Nairobi, Kenya 4/05-11/08
Company Profile: Thorn Soft Limited is a software solutions provider dedicated to the provision of business
management software and services. The Company provides solutions that make work and systems procedures easy while
providing enhanced reporting facilities
Responsibilities
Network design, deployment and management.
Scheduling of general PC maintenance and 1st /2nd line Helpdesk Support.
Structured Cabling for data and voice installations.
Wireless network design, installation, configuration and optimization.
Design and implementation of IT best practice procedures in line with company IT policy.
Email Administration using Microsoft Exchange and MS Outlook.
Maintaining and administration of the company website.
Improved customer relations by providing effective solutions to clients either online or on site in a timely fashion.
.
Projects /Achievements
Uchumi Supermarkets: Setup of Windows Terminal Services over a Wide Area Network.
Comztek (EA): Installation of Signet Esd with VPN/VSAT Tunneling solution to get transaction information
directly from South Africa.
Justel Supermarket – Kiserian: Creation of Windows Active directory environment, Installation of LAN,
configuration of POS PCs, till printers, scanners, barcode printer.
Tuskys / Enkarasha Outlets: Deployment of Microsoft Retail Management System. POS Equipment setup. Fiscal
Printer Integration (ETR Compliant).
Kenya Tea Packers Ltd: Planned, designed and implemented the Local Area Network and Virtual Private
Network with a capacity to hold 250 PCs for the new Mombasa Branch office.
OTHER SKILLS:
Proficient in Cisco Networking, Windows 2008/2003/2000 Server, Windows 7/Vista/XP/2000/NT/98, MS Office Suite,
MYSQL, JAVA, Visual Basic, Adobe Creative Suite, SugarCRM, Vtiger CRM, Microsoft SQL Server,End User Support
and Customer service.
EDUCATIONAL BACKGROUND:
Jomo Kenyatta University of Agriculture and Technology – Juja, Kenya.
Bachelor of Science in Information Technology – 2005
C.C.N.A (Cisco Certified Network Associate) - 2014
Nairobi Institute of Information & Technology – Nairobi, Kenya.
JAVA and SQL certified – 2003
Nairobi InfoTech College – Nairobi, Kenya.
Visual Basic certified - 2003
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