Manager Sales

CHAD C. DORST

**** ******** **.

Stroudsburg, PA 18360

Phone: 570-***-****

Cell: 570-***-****

E-Mail: **********@*****.***

ACCOMPLISHED PARTS AND SALES EXECUTIVE

Offering over ten years of parts and sales specialization experience. Well-qualified Ford, Volkswagen, Toyota, and

Jeep certified consultant with eight years of experience in a fast-paced, high-volume environment. Motivated,

hardworking, reliable, and productive. Proven ability to deliver high quality work and excellent customer satisfactions.

Accomplished sales executive with extensive computer, sales, and marketing experience in a wide variety of industries

that include Sales Development, Public Relations, Project Management, and Customer Service. Excellent

communication and presentation skills working with ease in a variety of environments.

Qualifications Highlight:

~ Maintain an excellent customer satisfaction rate with virtually zero comebacks.

~ Interface professionally and communicate easily with customers, service writers, and co-workers.

~ Known for integrity and honesty in all customer dealings.

~ Accurately assess problems and needs and provide adequate information and advice for customer decision-making.

~ Trained and certified in all Toyota, Volkswagen, Ford, and Daimler-Chrysler specific courses' maintain up-to-date

and working knowledge of all parts consulting information.

~ Achieved certifications with Toyota, Volkswagen, Ford, and Daimler-Chrysler.

~ Acknowledged with 2005 Toyota Parts Excellence Award.

~ Assist service manager and writers by locating required tools of information and responding to customer telephone

inquiries on technical problems.

~ Responsible for the procurement of accurate perpetual inventory through cycle counting.

~ Established and managed existing and prospective wholesale clientele.

Work History:

PARTS CONSULTANT

Ray Price Stroud Ford, (Ford Dealer), - Stroudsburg, PA 2007-Present

PARTS MANAGER

Pen Argyl Motors, (Ford Dealer), - Pen Argyl, PA 2006 - 2007

PARTS CONSULTANT

Halterman's Auto Ranch (Jeep, Volkswagen, and Toyota Dealer), - East Stroudsburg, PA 2004-2006

ASSISTANT PARTS MANAGER

Sunshine Auto Parts - Stroudsburg, PA 1997-1998; 2001-2004

PARTS MANAGER

National Auto Parts - Lehighton, PA 2000-2001

ACCOUNT EXECUTIVE

Split Rock Resort - Lake Harmony, PA 1999-2000

Education:

HIGH SCHOOL DIPLOMA

East Stroudsburg High School - 1997

Certified in all Toyota courses, Toyota Training Center - 2005

Certified in all Volkswagen courses, Volkswagen Training Center - 2005

Certified in all Jeep/Daimler Chrysler courses, Daimler-Chrysler Training Center - 2005

Certified in all Ford courses, Ford Training Center - 2007-present

REFERENCES AVAILABLE UPON REQUEST

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