Customer Service High School
Resume:
Kandyce Nowlin
Durham, NC 27701
****************@*****.***
Education
**** - **** ******* **** ****** Loganville,
GA
High School Diploma May 22, 2008
(GPA: 2.082)
2011- 2011 CET (Center for Employee Training) Durham, NC
Medical Billing/Coding
Professional Experience
2013- Still here CSA Durham, NC
Jiffy Lube
• Greet customer outside at their vehicles as they pull onto lot
• Finding what the customers need before they exit their vehicles
• Escorting the customer(s) to the lobby from their vehicles, without them touching
any doors and showing them around along the way
• Gathering information from the customer and their vehicle to use in their Otto
Care/Service Review
• Deliver report of conditions (R.O.C) items to customer
• Review products and services
• Estimate time and cost
• Perform the ring out/ complete the service
• Help other J-team members (if needed)
2013-2013 Server/Host Raleigh, NC
Pizza Hut
• Greet guest as they entered the restaurant
• Seat guest for myself or other servers
• Take orders and them into the computer
• Make sure the guest are well taken care of
• Replenish, stock, clean work area
2012- 2013 General Cleaner
Beau Rivage Biloxi, MS
• Providing unforgettable Beau service
• Picking up linen and trash off the carts of the housekeepers
• Greeting and making the guest feel welcome
• Keeping the hallways, locker rooms, and landings clean/clear
• Linen inventory
• Helping in any way possible
2012- 2012 Sales Associate
Family Dollar D’iberville, MS
• Stock shelves
• Work register
• Put out Shipment
• Greeting customers
• Handling money
• Mark downs
• Working with others
2011- 2011 Custodian
Service Solutions Durham, NC
• Cleaning classrooms, bathrooms, gyms, offices, etc. at schools
• Restocking paper towels, toilet tissue, and soap
• Emptying trash cans and recycling bins
• Sweeping, mopping, dusting and vacuuming rooms
2010- 2011 Sales Associate
GNC Biloxi, MS
• Providing unforgettable customer service
• Putting a sale together
• Working with others
• Handling money
• Problem solving
• Working cash register
• Greeting customers
• Planograms
• Mark downs
• Recovering area
2009- 2010 P.O.S Associate (Cashier)
Kohl’s Department Store Duluth, GA
• Providing quality customer service
• Working with others
• Handling money
• Making sure customers enjoy shopping experience
• Working cash register
• Greeting customers
• Recovering area
• Persuading the point of sale.
2009-2009 Cleaner
Diversified Maintenance Atlanta, GA
• Work as a team
• Cleaning club houses for residences to use
• Cleaning apartment units for future residence to move into
2007-2008
Cashier
Wendy’s Fast-food Restaurant Loganville, GA
• Providing quality customer service
• Working with others
• Handling money
• Cooking
• Cleaning
• Taking orders
• Working the register
• Greeting costumers
• Washing dishes
References
Isabelle Jone
Assistant Principal/ Administrator
Grayson High School
50 Hope Hollow Rd.
Loganville, GA 30052
**************@********.***.**.**
Lindsey Brown
Graduation Coach/ Counselor
50 Hope Hollow Rd.
Loganville, GA 30052
*************@********.***.**.**
Amy Battle-edwards
Counselor
50 Hope Hollow Rd.
Loganville, GA 30052
***********@********.***.**
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