SANJAY R CHAUDHARI
Cell: 009**-********* (Till 8th May 2014)
****-932-***-**** (After 9th May 2014)
E-Mail: ***********@*****.*** [pic]
Seeking assignments in Project Management / Service Delivery Operations
with an organization of repute
Career Summary
- Result oriented professional with 8 years of extensive experience in
Project Management and Service Delivery.
- Analyst with a flair for adapting quickly to dynamic business
environments; adopting pragmatic approach in improvising on solutions
and resolving complex business issues.
- Skilled in managing project management activities, encompassing
planning, design, scope definition, estimation, resource
administration, and client interaction for understanding change
requests and project delivery.
- Highly skilled in creating and designing innovative solutions to
deliver value-added services to customers in the field of IT and
collaborating with business partners to sustain healthy relations.
- A skilled communicator & an effective leader capable of managing
client engagements during the entire project to ensure smooth
execution.
Core Competencies
- IT Vision & Strategy, IT Roadmaps - Resource
Management - Process Management
- Project Management - Client Engagement -
Resource Deployment
- Due Diligence / Compliance - Service Delivery
-Competency Building/ Team Management
- Enforcing strict compliance to the SLA terms negotiated with the
client.
- Maintaining close coordination between teams for ensuring delivery of
the project as per scheduled timelines.
- Interfacing and working with client IT Managers in prioritizing and
planning IT work and thus working towards optimizing the budgets
allocated by business owners.
- Accountable for setting up the processes and guidelines for smoother
execution of the engagement.
- Monitoring service levels and metrics and ensuring information
protection.
- Tracking the metrics related to various aspects viz. quality metrics -
effort variance, schedule variance.
- Demonstrating abilities in resource orientation, project status
monitoring, looking into performance management and issue resolution.
Work Experience
Since Jul'10 working with Netmagic Solution Pvt. Ltd., Vikroli as Assistant
Manager - Service Delivery
Job Roles & Responsibilities:
- Responsible for planning, directing and coordinating for team
activities to manage and implement projects from contract/proposal
initiation to final operational stage.
- Accountable for managing the tasks assigned such as architecture,
solutions engineering, solution certification, deployment, managing
service vendors, regional operations and deploying resources.
- Demonstrating abilities in managing projects simple to complex in
nature, interacting directly with Customer, Governance, Customer
Project Managers & Vendors, developing implementation cadence that
identify tasks that need to occur for each implementation type in the
project.
- Procuring various equipments in support of solution certifications,
migration strategies and implementations.
- Playing a key role in determining, monitoring and reviewing all
project economics to include costs, operational budgets, staffing
requirements, resources and risk.
- Assessing & analyzing the needs, recommending appropriate planning
concepts & tools to be used for all facets of planning, scheduling,
and tracking projects.
- Making follow-ups for change control submission & approval processes,
inventory & billing guidelines, controls project requirements, scope,
and change management issues.
- Looking into other relevant activities such as defining and collecting
metrics to give a sense for how the project is progressing,
Developing, proposing and negotiating project proposals, quotations,
and add-ons to leadership and the client.
- Managing the overall schedule to ensure work is assigned and completed
on time and within budget.
Notable Highlights:
- Migrated CIBIL (Credit Information Bureau India Ltd.) 18 Rack Data
Centre from in-house to Net Magic Hosting Centre which includes all
three layer architecture (Servers, Storage & Network Devices)
seamlessly within stipulated time frame.
- Took up the major initiatives to design the framework for project
management process which reduced the provisioning time.
- Achieved outstanding performance award for service delivery meeting
the target, awarded by CEO of Netmagic.
- Recently i have been into IBM First Data project which had been last
for 6 months to provision entire data center services which includes
rack provisioning, cage & security devices setup, networking setup for
PR & DR(Vikhroli & Chennai), provisioning of servers, storage &
network equipments as per the delivery timeline. The end to end
project delivery was carried out by our shared resources of each
domain areas for which i was accountable. Finally the setup went live
& an example was set for upcoming projects & help to aquire new
customer.
May 06 to June 10 worked with Reliance Communications, Navi Mumbai as
Project Lead - Project Management Group
Job Roles & Responsibilities:
- Took up group responsibility for the implementation of all data centre
orders across six internet data centres in India.
- Interacted and interfaced with:
o Technology & Procurement Teams for end to end service delivery to the
customer.
o Procurement Support / Stores Teams to arrange supply of material from
vendors.
- Played a key role in developing project plans, calling kick-off
meetings and understanding and defining product delivery expectations.
- Demonstrated abilities in developing product engineering details in
consultation with the technology service delivery teams.
- Looked into the post provision of service activities and ensured on
receiving project acceptance from the customers.
- Compiled and documented the project details and formally handed over
to service assurance and 24 x 7 support teams.
- Functioned as a Project Head for migration of SAN storage of customers
from one SAN to other SAN.
Project Handled:
Storage Data Migration: Reliance IDC had installed a new SUN 9990V storage
box and so the challenge was to migrate the entire 37 hosts from old XP1024
storage to the new storage box.
Role:
- Functioned as a Project Lead and ensured smooth migration of the data.
- Participated in meetings with respective stakeholders for
understanding the technical activities involved in the migration.
- Prepared plan vs actual chart depending on the above input.
- Coordinated with various stakeholders for downtime of their hosts as
per the above chart.
- Had been accountable for ensuring proper backup of the server is in
place before the migration.
- Interacted with the :
o Technical Teams during the migration to ensure that the migration is
completed in the given time.
o Customer for any unforeseen incidence or extension of downtime with
proper justification.
Notable Highlights:
- Successfully handled the project on Storage Migration Project which
included the customer's critical data from old to new one at Reliance.
- Set up the HDFC Core Banking of 100 racks migration done in 4 days.
Education
2011 MBA (Information System) from Sikkim Manipal University
2005 B.Sc. (Computer Science) from Mumbai University
Certifications
- Certified ITIL V3 Professional.
- Completed 35 Hours Training on PMP from PMI Chapter, Mumbai.
- Course on Hardware Maintenance, Internet, Networking & Multimedia from
Government Polytechnic, Mumbai
Academic Projects Done
Title: Inventory Sales & Management System
Development Tools: Visual Basic 6.0 and MS Access
Platform: Windows XP/ 2000 Professional
Description: This project was carried out for Meditek Organization at the
department during graduate course in Computer Science (B.Sc.).
Title: Web Project
Development Tool: HTML 4.0, ASP
Platform: Windows NT/2000 Server and Windows 9X/XP.
Description: The objective of the project was to display house interiors at
the department during graduate course in Computer Science (B.Sc.)
Extracurricular Activities
- Won medals in Cricket in Inter College Competitions.
Personal Details
Date of Birth: 10th April 1983
Passport No.: L7758520
Languages Spoken: English, Hindi and Marathi
-Present Address: A-11/12, Trishul Building, Phadke Road, Dombivli (East),
Mumbai - 421201
References: Available on request
Sanjay
Chaudhari
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