Quality Assurance

JEFF .W. BENNETT

**** ******** ***.

Windsor, ON, N9E 2X8

519-***-**** Home 519-***-**** Cell

****.*******@******.**

EMPLOYMENT HISTORY

July 2009 to Present

Solowave Design

Director Operations/Quality Assurance

Responsibilities:

-Develop and implement 2 Greenfield facilities in Northern and Southern

China staffing over 300 associates (all levels)

-Create and develop Operational P&L statements

-Corporate contact and Liaison with Health Canada and CPSC (Consumer

Product Safety Commission)

-Organizational Lead for all Major Program Launches - Facilitate all cross-

functional teams to work as one.

-Implement IS0 9000 for 4 facilities in Canada, USA and China.

-Manage Quality Team in Plastic/Wood/Metal and Paint and Assembly

facilities

-Develop and design Quality Management systems compliant to CPSIA/ASTM EN

71 Standards

-Develop fully functioning lab compliant to ISO Guide 25 and CPSIA

Government Children test requirements

-Analyse quality issues to determine corrective actions and implement

solutions to prevent reoccurrence

-Develop training methods using current process controls, visual aids

and simplified approach for understanding and control.

-Create a reasonable testing process to eliminate consumer and

company risk.

-Responsible for annual department budget, preparation and monitoring to

ensure budgets are achieved.

-Provide coaching and mentoring to staff through ongoing feedback and

formal performance reviews

-Provide expertise and system discipline for new program launches to ensure

a flawless launch

-Supplier development program using New Product Launch and Parts Approval

Process (Production Control)

-Detailed hands on approach to quality and manufacturing control. Go and

see the problem/opportunity.

-Listen to our associates at all levels within the organization - "System

Experts"

-Manage spending against budget and in relations to changes in production

volume.

Accomplishments:

-Supplier of the Year Award 2009,2010,2011,2012,2013

-Cost Reductions 10 to 15% per year by eliminating destruction testing and

process improvements

April 2008 to June 2009 (Contract)

I.C.L International Containers Limited

Div. B Way Plastics Corporation.

Toronto, Ontario

Lean-Continuous Improvement Manager - Contract

Responsibility

-Brought a culture of change by implementing empowerment and Continuous

improvement

-Plan, organize and direct the manufacturing and maintenance operations

-Initiative plans and processes which minimize manufacturing costs through

effective utilization of manpower, equipment, facilities, materials, and

capital. Assure attainment of business objectives

-Productions schedules while insuring product standards that will exceed

our customer's expectations

-Manage quality improvement staff

-Corporate single point contact for all Quality Needs/Concerns - (3 sites)

-Team Coach for molding facility 5S deployment.

-Transition Lead ISO 9001 2000 to ISO 9001 2008

-Continuous Improvement lead

-Champion for Q.U.I.C Business Model

-Analyze quality issues to determine corrective actions and implement

solutions to prevent reoccurrence

-Establish quality strategy and annual goals follow up to ensure completion

-Responsible to ensure all employees are treated fairly

-Develop and Lead all Kaizen problem-solving activities

-Statistical Problem Solving - Basic SPC System controls

-Hands on approached with Machine Operators /Quality Inspectors and

Supervisor to maintain a true understanding of the pulse of the business.

Jan 04 - April 07

Magna Closures Group - Windo-Motion

820 New Park Dr. Newmarket, Ontario

Assistant General Manager

Responsibilities:

-Implement manufacturing strategies and action plans to ensure that the

facility supports Magna's strategic initiatives.

-Establish group and individual accountabilities throughout assigned

departments for problem solving and cost reduction, both on a permanent and

ad-hoc basis, depending on need. Encourage use of new techniques and focus

on fact based problem solving.

-Improve manpower utilization within existing departments and processes.

Schedule stability that allows for maximum return on efficiencies.

-Manage spending against budget and in relation to changes in production

volume.

-Take a leadership role in improving quality systems and processes through

implementing projects, challenging and modifying operating practices, and

continuous improvement of ongoing operations.

-Provide supervision for supplier development activities

-Provide expertise and system discipline for new program launches to ensure

a flawless launch

-Analyze quality issues to determine corrective actions and implement

solutions to prevent reoccurrence

-Establish quality strategy and annual goals follow up to ensure completion

-Monitor quality standards and metrics and implement action plans

accordingly

-Identify cost savings opportunities and implement plan to achieve cost

targets

-Develop, recommend and implement growth and educational programs for

department personnel

-Responsible to maintain open channel of communication/support with all

internal departments.

-Responsible to ensure all company policies and procedures are followed by

all members of the department.

-Develop succession plan and employee backups

-Prepare, review and conduct performance appraisals. -Responsible for

annual department budget preparation and monitoring to ensure budgets are

achieved.

-Provide coaching and mentoring to staff through ongoing feedback and

formal performance reviews

-Perform regular workplace inspections

-Performs all duties in accordance with TS16949 and ISO 14001

July 2001 - Jan 2004

AP.Plasman Corporation- Molding/ Assembly

5250 Outer Dr. Windsor Ontario

Quality Assurance Manager

Responsibilities

-Manage Multiple Manufacturing tier one facilities Molding and Assembly

(Interim)

-Manage Quality engineering group for New/Future Programs - All APQP

responsibilities

-Manage Quality Assurance Supervision staff

-Manage a quality improvement staff and matrix model organization

-Corporate Single point contact for all General Motors Quality

Needs/Concerns - (4 sites)

-Team Coach for Molding facility 5S deployment.

-Implement ISO 14000 environment responsibility program

-Transition Lead QS 9000 to TS 16949

- Define, develop, measure and analyze the set of business quality metrics

- Establish process improvement goals for all business metrics.

- Establish plans for the Quality Organization including development of

annual budgets

Accomplishments:

-2003 Nomination for GM Supplier of the Year

-2004 Saturn Most Improved Supplier of the Year

-2004 PMQH Group/Divisional Team Award

-PPM overall reduction of 73% / discrepant parts reduction of 100% / PRR

Reduction of 49%

-Cost avoidance/savings of $ 2,500,000 in Closed Technical Problems

May 1995- July 2001

General Motors North America Operations

Metal Fabrication Division

900 Tech Row Madison Heights, MI

Sr. Supplier Quality Engineer/

Metal Fabrication Continuous improvement Lead

Responsibilities:

-Red X Master in Training (Corporate Problem Solving)

-Supplier Lead Quality Engineer for containment activities

-Technical Problem solving utilizing Red X engineering tools

-ISO 9001 Lead internal auditor, Auditing for conformance to quality

systems in operations

-Supplier auditor for compliance to Specifications/Standards

-Develop and Maintain Internal PRR Web base Corrective Action tracking

system.

-Report to Executive / senior staff for compliance to ISO 9001

-Manage CAWEB for on-time closer of: Internal/External PRR.

-Corporate trainer for specifications design Review, ISO 9001, Initial

Needs and Audited.

-Develop and implement training programs and to establish/audit operational

standards to drive continuous improvements within our production processes.

-Work closely with UAW and CAW partners for both to achieve success and

maintain a positive working relationship

Accomplishments:

-2002 Winner of the People Make Quality Happen Award GMNA Quality Jumbled

Fenders Cost savings $ 2,500,000

-2002 General Motors Recognition Award (Cost Avoidance/Savings $ 8,500,000)

- Presented by Jerry Elson Vice President of Manufacturing GM

-Development and Implementation of ISO 9001 quality policies and system

within Power train Mfd. Division.

-First North America Operation Containerization certified RED X Journeyman.

-Cost avoidance/savings of $ 10,500,000 in Closed Technical Problems

EDUCATION

2013- Present

Private Pilot License

Windsor Flying Club

2013-Present

University of Phoenix

Business Administration

2002- GMU

Statistical Engineer Journeyman

1997 St. Clair College, Windsor, ON.

Quality Engineer Technician

CERTIFICATIONS

-Ryerson Finance Business for Managers

-TS 16949 Internal Auditor

-Six Sigma Green Belt

-ISO 9000 Internal Auditor

-QS 9000 Internal Auditor

-AIAG Certifications PPAP -FMEA-APQP

-WHMIS for Workers

-Joint Health and Safety Committee (WSIB Cert. Id B 22780)

-American Society for Quality (ASQ) member since 1997

-leading to CQM (Certified Quality Manager designation)

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