Customer Service Sales

Joshua R. Muntz

740-***-**** ** Julian Street

********@*******.*** Newport, Ohio 45768

* ******

• Extensive customer service experience

• Very skillful in both verbal and written communication

• Proficient in Microsoft Word, Excel, and PowerPoint

• Very quick learner, can easily adapt to new systems and technologies

2 EDUCATION

MARIETTA COLLEGE December 2010

1 Bachelor’s Degree - Management Marketing

• I finished with a 3.2 grade point average, including a 3.0 grade point

average within my major.

• I worked on various marketing projects with a team alongside Marietta’s

businesses in order to promote growth within a small local business.

WASHINGTON STATE COMMUNITY COLLEGE June 2008

2 Associate’s Degree - Business Administration

3 WORK EXPERIENCE

SERVER

Olive Garden – Vienna, WV 6/13-12/13

• I was consistently in the top 10 for wine sales, as well as top 5 in appetizer and

dessert sales during my 6 month employment

SERVER/BARTENDER

Cheddar’s Casual Café – Vienna, WV 3/12-4/13

• I assisted with the new restaurant opening during the month of March 2012

• I also performed a wide array of duties in addition to serving to obtain a breadth of

skills

• During the first few months, I assisted with the training of new employees

SERVER

Paolo’s Italian Dining – Vienna, WV 11/10-1/12

• I assisted with the opening of a new restaurant from 9/10 until opening in 11/10.

• I worked many different positions, hosting and cook in addition to serving

• I was responsible for the hiring and training of new employees until the restaurant

closed in early 2012.

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