Manager Customer Service

Lisa M. Schichtel

Cell: 561-***-****; Home: 561-***-****

***********@*****.***

Summary

Self motivated, results-oriented manager with over 20 years of successful

experience in Commercial Property Management, lease administration,

accounting and team building in office, retail, mixed-use and industrial

properties to meet or exceed property specific operating goals.

* High Performance Standards

* Analytic/Detail Oriented

* Accrual and Cash Accounting

* Positive Working Relationships with Institutional Third Party

Investors

* Lease Administration

* Tenant Relations/Customer Service

* Budget Preparation/CAM Reconciliations

* Proficient in Yardi and MRI

Experience:

2010 - 12/2013 Assistant Property Manager

SCHMIER & FEURRING PROPERTIES, INC. Boca Raton, Florida

. Lease abstracting and administration

. Build CAM recovery profiles/expense pools (Yardi)

. Accounts payable (coding and approval)

. Accounts receivable (collections, miscellaneous tenant billing)

. Prepare, approve and distribute monthly rent statements (electronic

format)

. Monitor and bill CPI based rent increases

. Prepare and bill annual percentage rent billings

. Maintain building access control systems (three properties)

. Vendor bidding and contracts

. Prepare and distribute Temporary Licensing Agreements

. Tenant inquiries, work orders and conflict resolution

. Tenant and vendor insurance tracking

2003 - 2010 Assistant Property Manager:

THE FORUM-GRUBB & ELLIS MANAGEMENT SERVICES, INC./GMH CAPITAL PARTNERS

West Palm Beach, Florida

. Preparation of monthly management reports (review financial

statements, general ledger and variance reports)

. Preparation of monthly/quarterly accruals for accounting entry

. Annual operating budgets

. Participation in due diligence processes

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. Perform CAM reconciliations

. Lease administration

. Coordinate tenant move-in/move out

. Tenant inquiries, work orders and conflict resolution

. Preparation of legal default notices

. Preparation for and distribution of monthly rent statements

. Accounts receivable (collections, bank deposits, reporting and

retaining cash receipts files)

. Accounts payable (coding, processing and posting to general ledger)

. Maintenance of vendor contract files

. Tenant and vendor insurance tracking

. Assist leasing department as needed

. Office Manager: office equipment and supplies, petty cash fund

Professional Experience (1994-2003:)

. Property Coordinator

STILES PROPERTY MANAGEMENT, West Palm Beach, FL

. Property Administrator/Administrative Assistant

GMH CAPITAL PARTNERS, West Palm Beach, FL

. Assistant Property Manager

INSIGNIA/ESG, Boca Raton, FL

. Lease Administrator

CARIBBEAN PROPERTY SERVICES, Lake Worth, FL

Proficiencies

. MS Excel, Word and Outlook 2010

. Yardi Voyager

. MRI

. Kardin Budgeting Software

. Skyline

Licenses & Certifications

> State of Florida Licensed Real Estate Sales Associate

> State of Florida Notary Public

Lisa M. Schichtel

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