Customer Service Representative

DAVID CRAIG

**** ***** ** * #*** Phone: 727-***-****

Clearwater, FL 33764 ***************@*****.***

Portfolio - www.wix.com/davodaman222/site2

Objectives

To obtain a challenging and rewarding full time position as a Customer Service Representative with growth and learning opportunities in a supportive, challenging work environment that would take advantage of my job experience.

Profile of Qualifications

• Decisive problem solver able to execute innovative solutions & process improvements to meet defined business goals

• Able to relate effectively to a wide range of people & establish immediate rapport & trust

• Highly versatile & able to quickly master new roles, responsibilities & technologies

• Expert knowledge & abilities in written communication

• Accurately record, remember, & verbally communicate detailed information

• Consistently maintain a positive attitude & enjoy helping people

• Very accurate & rapid typist

• Microsoft Suite Professional

Experience

Production Technician, 10/2012 – 04/2014

AAR Corporation – Clearwater, FL

Graphic Designer, 02/2012 – 06/2012

Good Guys Signs – Tampa, FL

Art Director, 07/2000 - 08/2011

BEALLS DEPARTMENT STORES INC – Bradenton, FL

• Responsible for the creative, coordination & execution of over 400 Bealls insert advertising pages annually in their entirety & all company advertising development. Designs advertising print & online media: inserts, direct mail, in-store visuals, logos, annual report, online banners & email blasts. Work with merchandising at turn-in meetings, to understand product & develop overall concepts for each book. Create effective page layouts. Develop photo schedule for studio & location photo shoots that maximize resources. Provide direction on lighting, styling & props to photographers and stylists. Manage location & studio photo shoots: In-house and freelance photographers, talent, & support staff to ensure that the final product is consistent with the brand, the layout & the company's goals. Select images & direct color technicians in color correction & retouching.

Graphic Designer, 06/1999 - 07/2000

AMERICAN COLOR INC – West Palm Beach, FL

Graphic Designer, 01/1997 - 06/1999

PINELLAS NEWS – St. Petersburg, FL

Education – Tampa Technical Institute – Tampa, FL

Associate of Science Degree Commercial Art

Awards - 2010 Gold & Silver Addy Award - 2007 Silver Addy Award - 2006 Amy Award

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