Customer Service Driver

EDWARD MINCEY, JR.

321-***-**** *********.***@*****.***

PROFILE

Dedicated and enthusiastic team player, with experience in maintenance, plumbing and forklift. Ability to

follow safety precautions and instructions as needed while being dependable and courteous. Knowledge

of electrical controls, refrigeration, heating, energy efficiency and “green” awareness. Demonstrating

excellent verbal and written communication skills, dependable, hard-working and consistently receive

positive feedback from managers, co-workers and clients. Excellent customer service skills, experience as

a professional driver, and ability to work independently and efficiently.

EDUCATION

Southern Technical College, Orlando, FL

Associate of Science in Electrical, 2014

Associate of Science, Electronics Technology - HVAC, 2013

CERTIFICATION

Environmental Prevention Act Certified Universal

SUMMARY OF QUALIFICATIONS

• Maintained and submitted a DOT logbook, daily route/productivity sheet, and vehicle condition

report (post-trip inspection sheet).

• Courteously interacted with customers and/or the general public along the route to answer

questions or respond to requests. Notified supervisor of issues requiring management action.

• Performed daily pre- and post-trip inspections. Completed and submitted the vehicle condition

report at the end of the shift.

• Drove the front-end loader along designated commercial routes to mechanically collect solid waste

and take it to the landfill for disposal.

• Performed complete pre-trip inspection including, but not limited to, checking tire pressure, fluid

levels, safety equipment, gauges and controls.

• Completed required route/productivity sheets, Vehicle Condition Reports (VCRs) and other forms.

• Drove an automated/semi-automated residential front end loader trash truck to provide prompt,

courteous and complete waste and / or recycling removal for residential customers.

• Provided air duct cleaning & dryer vent cleaning to residential facility.

• Performed diagnostic, maintenance and repair in motors, pumps, switches, thermostats, ducts,

compressors, pipes and fans.

EMPLOYMENT HISTORY

Disposal, Orlando, FL Front End Driver 2010 – 2012

Metro Waste, Orlando, FL Front End Driver 2004 – 2010

Waste Pro, Orlando, FL Front End Driver 2000 – 2004

United Restoration, Winter Park, FL Air Duct and Vent Cleaner 1991 – 1992

Waste Management, Orlando, FL Front End Driver 1980 – 2000

MILITARY EXPERIENCE

U.S. Army, Fort Stuart, GA Wire Systems Installer 1979 – 1981

COMPUTER SKILLS

Microsoft Office Suite, Advanced skills in Word, Excel, Outlook & Power Point

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