Software Engineer Manager

CURRICULUM VITAE

CHANDRIKA RAGHAVENDRAN

Email: *************@*****.*** Phone: +1-647-***-****

PROFILE SUMMARY

Over 3 years of experience as a Module lead in Banking Industry with expertise in

successfully managing Agile, Hybrid and Waterfall model projects.

Extensive experience working in the banking domain in areas of payment systems,

enterprise content management and other facets of correspondence between a bank

and its customers.

Involved in complete Software development life cycle (SDLC) of various projects

including feasibility analysis of requirements, system designing, data modeling,

application development, maintenance and support.

Designing of highly personalised customer communication for the credit cards,

bank, loan and home equity line of businesses.

Upgrading the engine service quality to overcome the version control limitation of

HP Exstream Dialogue tool.

Eliminating rework by modularizing the application thereby improving time to

market.

EDUCATIONAL QUALIFICATION

Bachelor of Technology in Electrical and Electronics Engineering from JNTU University,

Hyderabad.

TECHNICAL PROFICIENCY

Operating System: Windows/UNIX

Database: Oracle

Programming Languages: SQL, PL/SQL,C/C++,UNIX shell scripting, HTML, Core JAVA

Job Scheduling Tools: Control-M.

Versioning Tools: Clearcase, VSS

Composition Tools: HP Exstream Dialogue, Compuset

Other Tools: IBM CMOD, File net Streamweaver

PROFESSIONAL EXPERIENCE

SENIOR SOFTWARE ENGINEER INFOSYS (Jan2013-Feb2014)

Leading, managing, mentoring and supporting the credit card module for statements

team. Mentored more than 10 resources over a period of 3 years.

Single point of contact (SPOC) and Subject matter expert (SME) for the credit cards

division.

Creating and delivering of well-designed, highly personalized customer

communications.

Analysis, high level and Detailed design, coding, Unit testing, sample reviews, code

review and release activities

Redesigning the outputs to reduce mailing costs

Standardizing and designing UNIX shell scripts to make the statement generation

process configurable

Preparing service based estimation models to accurately capture the level of effort

Developing automation scripts to ensure faster and defect free deliverables

Identifying and designing the reusable tools/artifacts to streamline the statement

composition process

Proposing value additions to reduce costs and increase efficiency of the existing

system

End-to-End overhaul and redesign of the current cycle to reduce time to market

Preparing detailed Root cause analysis for highly complicated bug fixes

Modularizing the application to support mid week/mid month releases.

SOFTWARE ENGINEER INFOSYS (Dec2010-Dec2012)

Detailed level impact analysis for Enhancements/Change in Requirements to the

existing process.

Standardizing and bridging the time lag across multiple releases to reduce resource

dependency

Automating the business-as-usual requests to free up application bandwidth.

Analysis and Implementation of Image compression scripts to support colour

content on statements without impacting performance.

Setting up of an alternative verification process to customize all outgoing

communications.

Incorporating Architectural changes to enable the statements to be Braille readable.

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