Customer Service Quality Assurance

Marco Ayala

acdyyj@r.postjobfree.com

**** ** ******* ** **** Plant City, FL 33563

813-***-****

Objectives

Obtain a position at the company where I can maximize my Management skills, Quality

Assurance, program development, customer service, and training experience.

• Tater Man November, 2013 - Present

Bookkeeper

Quality Control

Shipping

Sykes Enterprises July, 2013 – November,

2013

• Agent

• Customer Service

Duke’s Retail July, 2006 – July 2013

Owner / Operator

• Customer Service

• Shipping and Receiving

• Sales

• Accounts Receivable

• Accounts Payable

• Quality Assurance

Old Navy October 2011 – October 2012

Cashier / Sales Associate

• Customer Service

United Security Services January 2012 – December 2012

Security Guard

• Verified Identifications

• Traffic Control

Relevant Skills

• Proficient in Microsoft Word, Excel, Power Point

• Trilingual

• Business Law

• Report Filing

• O.C. Special Events Security, Inc.

• Eight hour Module “A” Training Requirements in Powers of Mass Destruction.

Education

Everest College 2010 – 2012

• Associates Degree – Criminal Justice

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