Customer Service Manager
Resume:
JEFFREY M. BROOKS
*** *** ******, ******* **** **215 ********@*****.*** 513-***-****
WORK EXPERIENCE
Great Parks of Hamilton County Sharon Woods Cincinnati, Ohio 2008-present
Assistant Manager 2013-present
• Supervisor of weekly off site catering events
• Developed order form to make ordering supplies more efficient
• Inventory food and supplies weekly
• Responsible for counting the cash register money and creating the employee schedule
Shift Leader 2011-2012
• Supervisor of snack bar staff and catering events
• Coordinate schedule for staff
• Responsible for showing potential customers the banquet hall
Snack Bar Attendant 2008-2011
• Fill orders, prepare food, run the cash register, prep for the next shift and open/close the building
Special Events Technician 2008-present
• Assisted with the set up and tear down of special events
• Drove company-owned lifts and trailers
Goodwill Donation Attendant Cincinnati, Ohio 2009-2010
• Accepted and sorted donations
• Assist customers by moving heavy furniture
• Responsible for opening and closing the donation drop-off area
JcPenney Cashier Cincinnati, Ohio 2006-2007
• Responsible for keeping the Men’s Department clean and tidy, assisting customers and the cash register
Rizzo Brothers Painting Painter Cincinnati, Ohio 2005-2009
• Responsible for ensuring machinery and tools were working properly
• Paint industrial and residential buildings
EDUCATION
University of Cincinnati Cincinnati, Ohio 2008-2009
• Completed 1 year of coursework towards a degree in English
• Plan to return to college in the future
Reading High School Reading, Ohio 2004-2008
• Clubs: Newspaper, D.A.R.E
• Athletics: Received the ‘Sportsmanship Award’ yearly
CORE STRENGTHS
Excellent communication skills
MS Windows proficient
Fast learner
Energetic work attitude
Customer service
Food service
Goal-oriented
REFERENCES
Jeff Reed Manager Sharon Woods 513-***-****
Andy Bronner Supervisor Rizzo Brothers Painting 859-***-****
Contact this candidate