Business Analyst

Nidhi Borgaonkar-*

Nidhi Borgaonkar

** ****** ***** *****: 732-***-****

Dayton, NJ 08810 Email: ***********@*****.***

B U S I N E S S A N A LY S T

Skilled and dedicated Business Analyst credited with strategic and analytical focus on proficient results utilizing computer

software systems within various business platforms. With a proven history of improving systems and operations of a

growing organization. Extensive background in complex projects with aggressive timeline, high-performance teams and

providing technical success analyzing all aspects of a project. Strong record of successful analyzing all aspects of a project

or area of responsibility, diverse requirements, investigating and make recommendations as to implementation strategies.

Established integrity, quality and professionalism as an individual, and a team player. Self-motivated and able to work

independently or in a team. Able to handle multiple projects and meet deadlines under pressure.

AREAS OF EXPERTISE

Business Acumen Increased Efficiency Superior Communication Skills

Program Management Risk Management Strong Technical Aptitude

Strategic Planning/Analysis Marketing Strategies Excellent Presentation Skills

Organizational Support Developing Innovative Ideas Team Leader

Software Improvements Testing Client Interface

KEY SKILLS ASSESSMENT

Establish strong working relationships with a broad range of stakeholders and staff. Demonstrated ability to

define, develop and evolve enterprise level quality in company all diverse organizational technology.

Excellent leadership, interpersonal, and written and verbal communications skills; ability to build cohesive,

productive teams while simultaneously fostering and encouraging creativity and individual expression; innate

ability to build rapport with clients and colleagues and succeed in high-pressure, challenging, and deadline-driven

environments.

Expert in analyzing data, resolving problems, and providing superb customer service; successfully managing

information in technology infrastructure, development, installation and maintenance.

Technical Skills: Windows and Mac, Oracle, MySQL –QuickBooks, Data Warehousing – ETL, Microsoft

Office(Excel, PowerPoint, Outlook, Design, InfoPath, Word, Vision, Project)-Informatica

PowerPoint, Photoshop, Cognos, SDLC

PROFESSIONAL E XPERIENCE

Blueline Associates(Consultant for Johnson and Johnson), Raritan, NJ Sep 2013 - Present

Business Analyst / Business Process Improvement

Promoted to develop corporate-wide ITIL maturity through the ISM enhancement program by using senior

management in strategic decision-making process.

Nidhi Borgaonkar-2

Function as key member of knowledge and incident management team to implement application-wide solutions.

As a member of the strategic team, provided employers with business intelligence and performance management

activities that resulted in actionable information, integrated systems, and system developments.

Reduced incidence in applications by 30% and developed new business opportunities while implementing cost

saving techniques.

Successfully hosted Kaizens in various areas of the business process of Johnson and Johnson for process

improvement in CSV, Expense System and Order Management. Provided strategic solutions and developed new

business opportunities to reduce cost and pain points in the process.

Wazoodle Fabrics, Manalapan, NJ August 2012 - September 2013

Business Analyst / ETL Developer

Extracted data from various heterogeneous sources cleaned the data before applying business logic and loaded

them into central Target Data Warehouse.

Extracting, analyzing, transforming and storing the business’s financial trend data, using MySQL and/or Oracle, in

order to evaluate/plan for current/future product marketability.

Proficient in using Informatica Client tools (Repository Manager, Source Analyzer, Warehouse Designer,

Transformation Developer, Mapplet Designer, Mapping Designer, Workflow Manager, and Workflow Monitor).

Strengthened customer relations which lead to record sales (FY2012) by evaluating/improving the efficiency of

work processes and increasing employee productivity.

Created Workflows and Work lets for designed mappings.

Designing and maintaining an ecommerce website on a Magneto platform which is essential for company

marketability.

AK Associates, Jackson, NJ March 2010 - August 2012

QA Tester/ETL Developer

Participated in meetings involving developers and business analysts.

Extensively wrote test cases.

Performed functional and regression testing.

Reported bugs and followed up with them using Bug Tracker, an in-house bug tracking application.

Followed up with developers regarding status of reported bugs.

Performed duties of controller, support and running end of day processing and reports, credit card deposits,

releases, and providing support for the ecommerce/mail order divisions

Organize, maintain and manage company’s financial accounts using QuickBooks

Diaper PUL & More, South River, NJ March 2011 - January 2012

Commissioned Sales Agent

Managed e-commerce operations and cultivated customer relations and satisfaction

Established a strong presence for the company in an extremely competitive market by branching out to new

customers and creating strong business relationships

Facilitated maintenance of company inventory on a professional ecommerce website

EDUCATION & TRAINING

Nidhi Borgaonkar-3

Rutgers University New Brunswick, NJ

Bachelor of Science in Economics - 2012

Fluent in Hindi

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