Customer Service Manager

Location:

Posted:

May 02, 2014

John E. Garner

Qualifying Skills

•

• Warehouse Distribution Lead • Supervisor/ Manager Experience

• Inventory Control • Customer Service

• Cost Control • US Navy Veteran

Professional Accomplishment

• Cut GT Exhaust Systems, Inc.’s UPS billing $3000/mo by finding alternate carriers.

• Managed Edwards Air Force Base’s monthly food expenditures and kept gain/losses within

2% of monthly income.

• Hired, trained, and supervised numerous employees including 30 employees for ‘Doc’

Johnson Enterprises.

• Assisted ‘Doc’ Johnson Enterprises’ in establishing vender lists and expanding to new

territories.

• Negotiated rates and tariffs to insure the best rates and services available for GT Exhaust

Systems, Inc.

Professional Experience

Byram Healthcare, Fresno, CA October 1990 to September 2013

Warehouse, Distribution Lead

• Supervise up to eight people in all aspects of warehouse operations, including prioritizing

orders and selecting method of shipping for increased cost effectiveness.

• Observe order pulling and packing to insure proper methods are used in order to meet

production and order fulfillment goals.

• Take and evaluate daily inventories/cycle counts. Communicate with Purchasing on

backorders and product availability.

Other Relevant Experience

Stores Inventory Control/ Receiving Evergreen Hospital Medical Center Kirkland, CA

Carrier management GT Exhaust Systems, Inc. Sun Valley, CA

Storeroom Operations Supervisor Airmen’s Dining Hall Edwards A.F.B., CA

Warehouse/ Traffic Manager ‘Doc’ Johnson Enterprises North Hollywood, CA

Military Service

United States Navy, Monterey, CA

• Kitchen Management, Cook

• Honorable Discharge