Technician Training
Resume:
Reginald D. Thurman
**** ***** ****** * * ive – I ndianapolis, I N 46254
r thu acdypt@r.postjobfree.com
Objective
To obtain employment in a professional, quality oriented company specializing in Information Technology.
Education
ITT Technical Institute, Indianapolis, IN December 2006
Associate of Applied Science in Computer Networking Systems GPA: 2.17
SKILLS/TRAINING
• Hardware and software installation and troubleshooting
• Virus & Spyware removal
• PC setup
• Computer Training/Tutoring
• Data Security and Performance
• Networking
• Upgrades
Professional History
Advantage Technical Resourcing Norwood, MA March 2014-April 2014
Desktop Refresh Technician
• Ran backup data migration using USMT on old PCs running Windows XP
• Removed old PCs
• Installed new PCs
• Ran restore data migration backup using USMT on new PCs running Windows 7
Computer Services Indianapolis, IN April 2009 - present
Desktop Field Technician
• Troubleshoot and repair end user’s PCs
• Laptop and Desktop hardware field tech troubleshooting and repair.
• Operating System installation, upgrade troubleshooting.
• Hard drive replacement and data recovery.
• Virus Scan/key logger removal.
• Reformat hard drive, System Recovery.
• PC Training/Tutoring for home users
• Memory Installation
Work Market, Inc., New York, NY January 2012 – January 2013
Desktop Field Technician
• Desktop field technician logistically travelling throughout the State of Indiana.
• Trouble shot and Repaired End User’s Desktop, Laptop, Notebook, and Net book computers
• Trouble shot and repaired hardware issues: printers, hard drives, memory modules etc.
• Trouble shot and repaired software issues: virus & spyware removal, operating system and startup errors etc.
Apex Systems, Inc., Glenn Allen, VA July 2011 – August 2011
Desktop Field Support
• Removed old server for Wells Fargo.
• Installed new server to ensure that company computers would be able to access the same network without any further problems
• Ran scripts for server through command line interface
Thurman’s Carpet Cleaning Service, Indianapolis, IN
January 2003-April 2009
Equipment Operator
• Operated various carpet cleaning machinery
• Interacted with customers about cleaning solutions
• Loaded and unloaded cleaning equipment
The Reserves Network, Indianapolis, IN
April 2008 – July 2008
Office/Warehouse Associate
• Used pallet jack to go into warehouse and remove inventory from shelves
• Operated laser printers and performed maintenance on printers in office setting
IPC International, Indianapolis, IN
Security Officer November 2000-June 2002
• Patrolled and monitored shopping mall area
• Secured and unsecured mall entry doors
• Completed daily activity sheet
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