Customer Service High School

K

ENETH

M

ARROQUIN

** **** **, *** *****, Nevada 89110 H: 702-***-**** ***************@******.***

PROFESSIONAL SUMMARY

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Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly.

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Familiar with cash and food handling procedures. Possesses strong communication and time management skills.

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Reliable Child Care Worker talented at creating a safe, stimulating environment for young children. Expertly leads individual and group activities to encourage learning and develop social interaction skills.

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Daycare Provider focused on encouraging ethical and compassionate behavior in a secure environment.

SKILLS

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Excellent Organizational skills

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Bilingual (Spanish)

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Team player

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Word,Excel,Power Point

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Punctual,Motivated,Dependable

WORK HISTORY Front Desk,Child Care, 02/2011 to Current Las Vegas Athletic Club – Las Vegas, NV

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Encouraged good behaviors using the positive reinforcement method.

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Established a safe play environment for the children.

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Communicated openly with children's parents about daily activities and behaviors.

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Meticulously sanitized toys and play equipment.

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Monitored each student's educational progress with individualized charts and files.

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Administered medications and kept appropriate records. Cashier, 11/2009 to 02/2011 Mcdonalds – Las Vegas, NV

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Consistently provided friendly guest service and heartfelt hospitality.

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Promptly and empathetically handled guest concerns and complaints.

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Demonstrated integrity and honesty while interacting with guests, team members and managers.

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Greeted customers and provided excellent customer service.

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Maintained high standards of customer service during high-volume, fast-paced operations.

EDUCATION Business Administation, Current College of Southern Nevada - Las Vegas, Nevada High School Diploma: Basic Education, 2012-2013 Lincoln Academy - Las Vegas, NV Basic Education, 2006-2009 Desert Pines High School - Las Vegas, NV

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