JAMES MATHEW KARALEKAS
** ****** **. **** **********, RI 02914 *****.*********@*****.*** (401)
EDUCATION
Rhode Island College
Providence, RI May '09
Bachelor of Arts Degree in Communications with a concentration in Mass
Media Major, GPA: 3.6
Cumulative GPA: 3.4
PROFESSIONAL EXPERIENCE
ShapeUp, Inc. Providence, RI
Client Development Executive Mar. '12 - current
Primary responsibility is to establish and nurture relationships with C-
suite executives of Fortune 500 companies for the development of new
accounts; qualify leads and prospects who have a willingness to buy;
exhibit enthusiasm and energy during all communication with clients as well
as possessing the drive to exceed expectations. Other responsibilities
include:
. Identifying wants and needs of clients by making appropriate decisions
that cater/customize to them
. Creating presentations for prospective clients to heighten their
interest in ShapeUp's product and services and use marketing materials
to influence buying decisions
. Communicating and meeting with Outside Sales Executives and the Chief
Revenue Officer to generate pricing proposals that meet the client's
criteria
. Collaborating with other departments to execute inside sales
strategies and optimize sales and growth
Bank of New York Mellon
Westborough, MA
Mutual Fund/Shareholder Services Specialist August '11-
Feb. '12
Assisted mutual fund (Blackrock) shareholders, brokers, dealers and fund
companies with their inquiries and transactions; accurately and
successfully performed trades; and ensured customer satisfaction while
maintaining productivity and quality.
. Responded to inquiries promptly and directs clients appropriately
. Provided oral and written reports to team members and supervisors
. Demonstrated respect and professionalism with clients, employees, and
supervisors
Laurel Hill Advisory Group Jericho, NY
Shareholder Specialist Dec'10-Apr '11
Primary responsibilities included communicating with shareholders on a
daily basis, promptly answering their queries; providing them with
significant information regarding their investments; and accurately
documenting and organizing client account information.
. Demonstrated efficiency by reaching and exceeding daily quotas
. Maintained client records and responded to client inquiries in a
cooperative manner
. Built and improved numerous financial excel models to analyze
companies and industries
. Introduced to proxy voting
. Liquidated shareholders' assets
E1 Asset Management New York, NY
Junior Broker/Assistant Financial Analyst Jan'10-Dec'10
Responsibilities included studying to obtain Series 7 and 63 licenses,
assisting senior brokers in organizing, reviewing, and updating essential
financial paperwork belonging to valuable clients. Completed all
responsibilities efficiently and effectively that the company's President
requested my personal assistance with clients' accounts.
. With the supervision of senior brokers, recommendations to clients
were made about investments and trade flow into the NYSE
. Gained leadership experience as I was responsible for training new
stockbroker trainees, specifically in their communication with clients
. Professionally interacted with a wide range of employees and clients,
from company executives to personal shareholders
COMPUTER SKILLS
. Expert knowledge of Microsoft Outlook, Excel, PowerPoint, and Word
. Expert knowledge of Salesforce Software