Customer Service Sales

Lashawn Engleman

**** ******* ***** *, ***.B Jacksonville, Florida 32277

*******.********@*****.*** 912-***-****

Specialized Skills

Excellent Customer Service Skills

Dependable and Trustworthy Employee

Organized, multi-tasker with the ability to prioritize

Team-worker and works very well independently

Microsoft Office (Word, Excel, Access, Power Point)

Experience

Inverntory Associate, WIS International, 3733 University Boulevard West, Jacksonville,

Florida 32217, Ferbruary, 2014 - April,2014

Travel to diffrent stores and use the Wizard to count all items in the store

Mark and write down the quanity and lines for the tags on each specific section

Seasonal Sales Associate, Belk, 10310 Southside Boulevard Jacksonville, Flordia 32256,

November, 2013 – January, 2014

Greeted customers and determined their needs and wants

Discussed type, quality and number of merchandise required for purchase

Recommended merchandise based on individual requirements

Advised customers on utilization and care of merchandise

Provided advice to clients regarding particular products or services

Explained the use and advantage of merchandise to customers

Answered customers’ queries and concerns

Showed the live working of merchandise

Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and

delivery dates

Prepared sales contracts and accepted payment through cash, checks and credit cards

Assisted in display of merchandise

Warehouse Worker, Hugo Boss Warehouse (Temp Agency, Horizon Staffing), 270 Elan CT

Midway, GA 31320, September, 2013- October, 2013

Scanned boxes on the line then take them off the line to put them in their right location

Put boxes on pallets by load number as directed by supervisor and wrap pallet with plastic

Loaded trucks with pallet jack then stack the boxes inside the truck (If the pallet isn’t

wrapped.)

Make hang 1’s, 6’s, and 20’s for the shipping department

Worked on platform putting hangers into the hang 20’s

Prized clothing of Hugo Boss in the pricing department

Picking and put away in the flat’s department

Relocation Program Volunteer, Army Community Service, Fort Stewart, Georgia August,

2012 - January,2013

Provides administrative support to the Relocation Program Specialist

Receive visitors and telephone inquiries for the Relocation Office and Lending Closet

Assist in the preparation of Overseas Briefings, Newcomer’s Spouses Orientations, Hearts

Apart and Foreign-Born Spouses Support Groups materials

Maintains accountability of all Lending Closet items by receiving, checking in, and

restocking items.

Team Member, Pizza Hut, Schweinfurt, Germany, June, 2010 – December, 2010

Greeted customers upon entering establishment and took telephonic orders

Computed total of transactions, issued receipts, and change due to customers

Reconcile cash drawer at the beginning and end of shifts

Compiled and maintained monetary and non-monetary reports according guidelines of

restaurant

Stocked shelves when depleted

Prepared pizza orders according to customers’ specifications

Performed custodial duties throughout shift and upon closing of restaurant

Education

Present - Savannah Technical College, Hinesville, Georgia –Associates, Early Childhood

Development

Youth Challenge Military Academy, Fort Gordon, Georgia – August 25, 2012 – GED

References

Janice Ansari - Relocation Specialist, Fort Stewart, Georgia - 912-***-****

Bianca Linen – Eye Receptionist, Jacksonville, Florida – 912-***-****

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