QA Tester
Resume:
Shalini Kalvakota
E-mail: ***********@*****.***
Phone: 603-***-****
OBJECTIVE
To obtain a position where in I can apply my technical and organizational
skills and acquire a challenging and responsible position in a competitive
IT field where my knowledge, ability and personal skills will be
effectively utilized, and I have zeal to work in Software Testing and
Quality Assurance.
SUMMARY
. Over 8+ years of experience in Software Quality Assurance, Information
Technology and Testing
. Experience in Analysis, Design of Manual and automated testing for
Client/Server and Web-based applications.
. Hands on experience in performing different types of testing like
Sanity, Black Box, Functionality, Integration, System, Smoke, End-to-
End, Regression, Beta, Production and User Acceptance Testing.
. Performed GUI Testing, Functionality Testing, and Back-end Testing
using SQL, SOA and Web Services Testing, Black Box Testing, White Box
Testing
. Well-versed with all stages of Software Development Life Cycle (SDLC),
Software Testing Life Cycle (STLC) and Software Release Life Cycle
(SRLC) and Testing methodologies such as Agile Scrum and Waterfall
approach
. Involved in Automation Testing using Win runner, Quality Center, Test
Director and QTP
. Extensive experience writing and executing automated test scripts
. Proficient in creating Test Plans, Test cases, Test Scripts and Test
procedures based on Business Requirements
. Expertise in Bug search, Bug Tracking Reports using JIRA and Quality
Center
. Experience in UNIT Testing, Integration Testing, System Testing
(Functionality, Regression), User Acceptance Testing and Performance
Testing
. Good understanding and working knowledge of testing the Web Services
using Mercury Service Test Tool and Soap UI
. Involved in the writing SQL scripts in a test plan verifying the
integrity and correctness of the backend database
. Expertise in different testing Methodologies like Agile (Scrum)
Methodology, Water Fall Model
. Ability to communicate with different individuals of various internal and
external groups - Stakeholders, Users, Business Analysts, Development
team, Testing team.
. Expertise in using the database development tool TOAD for Oracle to
interact with the backend database
. Expertise in QA/Testing with Windows / UNIX Environment and Oracle, SQL
Server databases as back end
. Excellent communication skill, self-motivated, detail oriented, time
bound, responsible team player and ability to coordinate in a team
environment.
TECHNICAL SKILLS
Programming C, C++, Java, UNIX
Languages
Operating Systems Windows 98/2000/XP/7, DOS, Unix and Linux
Web Technologies PL/SQL,SQL, HTML, XML,Soap UI
Software Rational Unified Process, SDLC, Waterfall
Methodologies Method, Agile, RAD, JAD
Testing Tools Win runner, Quick Test Pro, Rational Tools,
Mercury Quality Center, and Test Director, HP
Service Test
Databases Oracle 10g, MS Access, MS SQL Server
2000/2005, TOAD, Oracle
Business TOAD, SQL Developer
Intelligence Tools
PROFESSIONAL EXPERIENCE
Comcast Enterprise Technology, NewJersey
Dec'09 - Present
QA Analyst/BAT tester
Comcast Corporation is the largest cable operator and home internet service
provider in the United States. Comcast is principally involved in the
operation of cable systems through Comcast Cable and in the development,
production and distribution of entertainment, news, sports and other
content for global audiences through NBCUniversal. Comcast Cable is one of
the nation's largest video, high-speed Internet and phone providers to
residential and business customers.
.COM
Comcast.Com is an e-commerce portal, customer facing application where
customer is allowed to order the services online. www.comcast.com has
ability for customer to customize their own packages (bundles and offers)
as per their needs. This project involved six Agile teams where I was
leading one of the Agile team as a Business Acceptance Tester.
Digital Transport Adapter
Comcast's DTA program is to reclaim analog bandwidth to be used for higher
value video services (e.g., HD, Digital, VOD, etc.). This project paves the
path to an all-digital Comcast network. In moving to a digital network,
analog signals will no longer be available for B2 or Digital customers.
Xcalibur
Comcast Xcalibur program is an exciting, new, fully integrated, advanced
digital entertainment platform. Xcalibur delivers content from all sources
(TV, Web, games, apps, and personal media) to all screens (TV, PC, Tablet)
in an integrated experience, with leading edge and easy to use navigation.
This helps Customers to go beyond the traditional Pick and Play method of
choosing the content.
Responsibilities:
. Analyzed the business and system requirement documents and responsible
for developing
Test Cases as per the business requirements and executed them
. Performed regression, functional testing, smoke testing, production
testing, black box testing,
user interface testing, Business Acceptance testing, User Acceptance
and Assisted in Unit and
System testing of various modules
. Performed extensive Positive and Negative testing, so as to crack any
defect that could exist,
thereby helping to create an as perfect, error-free, end product.
. Experienced in developing Test Cases, Test Plans and generating Various
Reports
. Prepared the data for the test cases. Involved in Functional, Integration
and Regression
testing of the Web application.
. Good understanding of Agile software development lifecycle. Involved in
Daily Scrum calls,
Sprint Planning sessions, Poker and Grooming sessions with the Scrum
Master, Product Owner,
Business Analysts, Architects, Solution Designers and Developers.
. Involved in GUI testing with the mobile Devices such as Android, iOS,
Windows and Blackberry.
. Involved in Ordering, Fulfillment and Activation of devices using DTA
Automated web-based
applications like .COM, IVR, SIK OMS and Fulfillment Center on MOTO and
CISCO controllers
(DAC and DNCS)
. Validated the logs in UNIX box using UNIX commands during Video Testing
. Hands on knowledge on Account billing systems such as ACSR and AMDOCS
(COMTRAC).
. Hands on Experience in Provisioning of HSI (High Speed Internet) and CDV
(Comcast Digital
Voice) by testing several web-based provisioning systems and activation
of Video devices
(X1, RNG150).
. Extensively used SOAP UI Tool to test the Web Services.
. Worked on different provisioning flows such as Legacy, CMS and IMS and
knowledge on
different CDV switches such as SV, BTS, and SPG .
. Expertise on Jxplorer, interface to handle LDAP database.
. Responsible for inserting check points to verify the functionality of the
application and
conducting regression testing based on the Automated test scripts using
QTP
. Involved in the tracking and updating of the Requirement Traceability
Matrix, thereby
linking the test cases with the business requirements as well as other
associated test cases
with Rally management tool to track the business requirements
. Involved in Writing SQL queries to validate the data inserted into the
database, and also
verified the database updates, insert and delete of the records .
. Involved in Service Level Automation Execution, developed Check Points
and parameterized
the data in Service Test Tool.
. Performed the Back-End integration testing to ensure data consistency on
front-end by
writing and executing SQL queries on ORACLE database.
. Documented and reported the defects using Quality Center 10.0 and
interacted with the
developers for the defect correction to ensure applications
functionality and stability
. Extensively used Quality Center 10.0, ALM and JIRA for bug
reporting/tracking and to manage
the Test Scripts in Test Plan Tab and Test Run Status in Test Lab
. Involved in offshore-onsite coordination to reduce the gaps within the
team.
. Actively participated in a daily test scrum meeting to discuss about
daily activities, monthly
UAT Sessions and generated the Action Item Documents and prioritize them
in the Monthly
Iteration Cycles.
. Experienced in creation of Metrics and Test Status Reports like Daily and
Weekly Test
Execution status Reports and Defect Metrics
Environment: Windows XP Professional, Manual Testing, Soap UI, Quality
Center 9.2,10.0, ALM, Java, HTML, XML, SQL 2005/2008, Oracle, QTP,UNIX, ESP
Services, JIRA, Jxplorer, HP Service Test
Liberty Mutual Home, Boston, MA
Sep'08 - Sep'09
Project: Right Price Web Application
QA Analyst
Liberty Mutual Home provides Auto and Home Insurance in various parts of
USA. The RPW application is to get the online Quote & Purchase for Auto and
Home Property. It deals with both Commercial and Personal lines of
Insurances. It enables the customer to get Quick and Full Quotes of new
Businesses for Auto and Home (Home owners, Renters, Condominiums), with
enhancements. The Auto Insurance deals with all details of the Driver's
history and Vehicle history. This is complete online e-transaction
application service involving Customers, Agents and Call centers through
direct or mutual interactions.
Responsibilities:
. Understanding the end user needs and analyzing their requirements on
different platforms performing a cost benefit analysis
. Gathered in person information from end-side users highlighting their
requirements and implemented those ideas into developing GUI wire frame
models, technical and functional specifications
. Analyzed the UML based Use Cases provided by Business Analysts and wrote
Test Scenarios for Functional, Regression, System, UAT and Performance
Testing
. Developed used case for all scenarios such as add, modify inquiry and
delete a security
. Conducted various JAD sessions with different stakeholders in order to
get a better understanding of ongoing activities and updating every party
of their tasks and assigned duties
. Generated UAT scripts to conduct User Acceptance testing
. Involved in creating the class diagrams and Sequence diagrams
. Documented business rules and business integration processes using BRD
(Business Required Documentation) or SRS (System Required Specification)
based on the gathered requirements
. Coordinated with developers for defect analysis and performed regression
testing
. Conducted periodic meetings with technical team in order to make sure
that developments are adhered to the business requirements and customers'
expectations
. Participated in the Test Plan creation and conducted walk thorough
. Prepared Test Cases, Test Scripts based on Business Requirements, High
Level Design and Use cases for scenarios like Trade Entry, Trade
Modification, Trade Allocation, and Trade Matching
. Executed test cases to verify the accurate functioning of the system with
respect to various Trade
. Created User Defined Fields in Test Director for Test Requirements, Test
Plans and Test Cases
. Automated the GUI Test Cases for entering, viewing, modifying, searching,
allocating and matching the trade, and bugs were raised in Test Director
. Conducted Data verification using SQL scripts and Integration Testing
. Created Library files and test scripts in QTP, which were used for
Regression Testing
. Involved in Performance Testing using Load Runner
. Bugs were raised and test cases and bugs were managed using Quality
Center/Test Director.
Environment: Quality Center, QTP, SQL Server 2000, VB Script, HTML, Windows
2003 Server, XML, Unix.
Assurant Health Insurance, Milwaukee WI
Aug'07 - Aug'08
QA Analyst
Project: Individual Medical Consumer Application
URL: http://www.assuranthealth.com/
IM consumer website provides health insurance directly to Individuals and
Families. This website provides wide variety of options such as Getting a
Quote, Saving a Quote, Retrieving already saved quotes and eventually
applying for health insurance. The Main goal of this application is to make
easy for the Customers to get health insurance the way they want it i.e.,
Many plan and benefit options, so they can choose what best meets their
needs .
Responsibilities:
. Worked as QA Analyst responsible for analyzing and testing the
Application, coordinating end-user requirements, providing status reports
to management, and coordinating testing efforts with other business
clusters
. Reviewed Business Requirement Document (BRD), Functional Specification
Document (FSD) and Design Document Specifications (DDS)
. Analyzed system requirements and involved in developing Test Plans, Test
Cases and Test Schedules based on high-level and detailed designs
. Worked closely with the Development Team to develop and implement
specific Testing Tasks by conducting Scrums
. Designed the Test Cases and participated in review Inspections
. Executed the Test cases and Test scenarios using Quality center
. Performed full Regression Testing of different modules of the site/
application prior to and after installation of the new builds
. Developed test cases after analyzing the specifications Document.
. Performed Smoke testing of the application from end-to end for testing
different functionality and database mapping issues
. Extensively performed GUI, Functional, Integration, User Acceptance and
System and Backened Testing on the web-based application
. Ability to easily transition from one application to another and manual
to automated script development
. Participated in review meetings and took the initiative to meet the QA
testing targets
. Mentored team members on Consumer application, Sales Tools and My
Webpage.
. Manually tested the functionality of Ease Offline, Ease Online, Consumer
application, Sales Tool and My Webpage
. Performed Manual Testing of this Web application and automated it by
using QTP
. Automated the Regression test suite using Quick Test Professional
. Developing test plans and test cases for functional testing. Creating,
configuring & executing the scenarios, reporting bugs, coordinating bug
closing. Analyzed the results for bottlenecks
. Maintained Requirement Traceability Matrix
. Provided project test status on a regular basis on various releases
. Worked with Various applications Consumer application, Ease Offline, Ease
Online, Sales Tools and My Webpage simultaneously
. Performed task and project scheduling, execution, tracking, and delivery
. Collaborated with Developers and users to optimize testing efforts,
defect isolation, requirement validation, system design, problem
resolution, software release and system acceptance
Environment: Quality Center, QTP, SQL Server 2000, VB Script, HTML, Windows
2003 Server, XML, Unix.
Bank of America, Delaware
Jun'06- July '07
Banking Center Balance Building
QA Test Engineer
Banking Center Balance Building (BCBB) is a suite of web services provided
for Banking Center associates to execute the complete lifecycle of Balance
Transfer from retrieving account details, promotion offers, merchant
information, and verifying routing number then provide balance transfer
service. Associates through the front-end User interface can use the
functionality and also can retrieve a legal disclosure stating the terms
and conditions.
Responsibilities:
. Managed individual test cycles, reported bugs and worked with analysts
and developers to
resolve problems
. Analyzed the Specifications, Requirements for complete understanding of
the product and
developed a detailed Test Plan for Functional Testing
. Created Test Cases for the Functional testing of the application ensuring
that it meets all
required Specifications
. Developed the test plan and assisted in Unit and System testing of
various modules
. Experienced in developing Test Cases, Test Plans and generating Various
Reports
. Performed functional and regression testing using QTP and enhancing
script using check
points and Parameterization and used multiple actions
. Validated the logs in UNIX box using UNIX commands
. Maintained Requirement Traceability Matrix
. Performed Integration, System Functional, Regression Testing and GUI
testing
. Involved in the creation and maintenance of the QA Workflow plans and
automating the
testing process of the web-based application.
. Documented and reported the defects using Quality Center 9.2 and
interacted with the
developers for the defect correction to ensure applications
functionality and stability
. Performed the Back-End integration testing to ensure data consistency on
front-end by
writing and executing SQL queries on ORACLE database
. Participated in the team meetings to discuss the issues arising out of
testing.
Environment: Windows XP Professional, Manual Testing, Quick Test
Professional, Quality Center 9.2, Java, HTML, XML, SQL 2005,Oracle, UNIX
EDUCATION
Masters - University Of Northern Virginia, Virginia
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