Project Manager Software

Cell 917-***-**** Home 347-***-****

Raymond Acker

*** **** ***** ****** - *****, NY 10467 ********@*****.***

Profile

More than 15 years as Windows System Administrator. Proficient at Server builds Application installation, Performance

and capacity planning and trouble shooting. I am an accomplished IT projects specialist with proven skills in cutting IT

maintenance cost, providing workable strategies and building systems for maximum effectiveness.

EDUCATION

TCI College of Technology, New York, NY (April, 2014 Associate’s Degree of Applied Science in Networking Technology)

Member of Microsoft Corporation Partner Program - 2008

Cisco Certified Network Associate – Graduating Certificate for Training Course - 2002

Skills:

MS Windows Servers: NT 4.0, 2000, 2003, 2005, 2010, 2012 MS Exchange Servers: 5.0, 2003, 2007, 2010, 2013

MS Windows 3.11, WorkStation, 2000, Vista, XP, 7, 8 MS Active Directory (Group Policy, etc)

MS DCHP, DNS, Wins, Printers, MS SQL 2000 & 2005

MS Office 2000, 2003, 2007, 2013 MS Shadow Copy

Symantec Antivirus, Symantec Backup Solution

MS Terminal Services, Trend Micro Antivirus

Citrix Meta frame XP Servers Remedy, Great Plain, QuickBooks 2010

Nortel KX-TVP220 PBX phone system I-phone, blackberry handheld devices

Blackberry Server Polycom Video Conferencing Equipment

Professional Experience

Havas Media, New York, NY 2/2014 to 6/ 2012

3/2013 to 10/2013

IT Administrator (Contractor)

• Duties included network PC hardware updates. Rolled out of 80 PCs installed software and placing them on the

network. Plan and implement hardware moves and setups.

• Server hardware updates, installing replacement hard drives, RAM, software updates as needed

• Assist in monitoring and supporting email, files, printers and servers

• Respond to user issues with network

• Supported mobile handheld devices

• Active Directory work adding security policies for users, resetting passwords, mapping network drives for users.

• Provided direct technical support to company user staff supporting both hardware and software problems

• Maintained system backup and recovery tapes set rotation of tapes of all data

• Managed Server 2003, 2007, 2010

• Managed Exchange server 2003, 2007

Channel Capital Group Inc. / eVestment, New York, NY 2007-2011

IT Administrator

• Managed the company’s website programming team of 5 directing weekly update meeting

• Managed both New York City and California company’s servers also managed help desk in New York City

• Reviewed all technology contracts and set short and long term goals for the IT department

• Set security policies for users continuously analyzing and optimizing LAN to provide maximum performance

• Provided direct technical support to company user staff supporting both hardware and software problems

• Implemented and maintained system backup and recovery tapes set rotation of tapes of all data

• Managed Server 2003, 2007, 2010

• Managed Exchange server 2003, 2007, 2010

• Installed applications and network’s designing infrastructure

• Upgraded Dell PowerEdge servers, installed Raid containers 1 and 5

• Worked with programmers to developed custom applications

• Responsible for analyzing technology and developing future plans for network growth

• Project Management, System Architecture, Microsoft Office

Ambient Group Inc, New York, NY 1997-2006

IT Project Manager\Administrator

• Managed IT budget and coordinated all sub-contractors during network installations and upgrades

• Generated bid specifications for specialized technology projects

• Designed and managed the installation of the WAN network with users in Chicago, Miami,

California, New York City and Long Island, New York

• Implemented and managed disaster recovery backup for company’s critical data and email system

• Developed and implemented the company’s first webpage Installed the Internet monitoring

system and security protocols for the entire company

• Improved cost savings and efficiency in the following areas:

• Increased productivity of night staff by reducing back up time from 7 hours to 15 minutes

• Reduced cost of company software by 10% by developing lower cost version in-house

• Reduced cost of field operations by 15% by designing and building a remote camera system

• Installed and managed Windows Servers 2000, 2005

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