Administrative Assistant Customer Service

Krystle Billey, CMRS

**** ******** ******, *** *. Ashtabula, Ohio 44004 . 440-***-****

*************@*****.***

Healthcare professional with exceptional customer service and a great team

player, with a strong emphasizes on patient care. Effective time management

and organizational skills with the competency to grow within any

organization.

Education & Internship Experience

Bryant & Stratton College, Eastlake, Ohio

Associate of Applied Science - Medical Administrative Assistant

Date of Graduation - 08/2012

Associate of Applied Science - Medical Assistant

Date of Graduation - 12/2011

Bachelors of Healthcare Services Administration

Date of Graduation - 05/2014

Medical Administrative Assistant Internship- 90 hours 05/2012-

06/2012

Geneva Village Skilled Nursing & Rehabilitation

. Arranged and filed paper medical records

. Observed medical billing procedures

. Assisted with various office duties as assigned

. Organized medical records for compliance review for the State of Ohio

Medical Assistant Internship - 160 hours 10/2011-

12/2011

Ashtabula County Medical Center

. Responsible for performing blood draws, urinalysis and obtaining

patient vitals

. Performed general clerical and various other duties as assigned

Skills & Certifications

. Working knowledge of Microsoft Word and Excel, Encoder software

. Knowledge of CMS billing and coding

. HIPAA & American Red Cross Certification

. Calculate and administer medications as directed by a licensed

physician

. Obtained CMRS certificate on August 2012

Employment History & Highlights

Taylor Made Homecare 07/2013-Present

Nightingale Healthcare 11/2011 - 07/2013

Willo-Medical Center 07/2012 - 08/2012

Homewatch Caregivers 10/2010 - 10/2011

Maxim Healthcare 07/2009 - 01/2010

Rescare 05/2009 - 7/2009

Home Care Provider

. Performed various clerical and administrative duties

. Demonstrated experience assisting clients with activities of daily

living

. Proficient in monitoring and documenting life skills plans

. Experienced in ensuring client safety and health care provisions

through doctor's visits

Accomplishments

. Dean's List, Fall Semester 2010

. Dean's List, Spring Semester 2012

. Dean's List, Spring Semester 2013

. Dean's List, Fall Semester 2013

Provide direct care and active treatment services for individuals with

developmental disabilities. Pass medications, supervise resident activities

in the home & community; prepare meals; clean assigned areas in the home;

transport residents; complete laundry duties as needed; complete reports &

documentation; Minimum qualifications include high school diploma or GED;

valid Ohio drivers license; CPR, First Aid, and CPI.

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