Sales Manager
Resume:
DIANE L. TAYLOR
Boynton Beach, FL 33435
********@*******.***
OBJECTIVE
A challenging position requiring strong sales, managerial and organizational skills with a successful company
where advancement and compensation are based on personal performance.
EXPERIENCE
SALES REPRESENTATIVE/PATIENT ADVOCATE
MDVIP, Inc., a Procter and Gamble Company
March 2013-Present
- Responsible for presenting and closing patients on a personalized approach to healthcare.
- 100% travel throughout the United States.
- Work closely with physicians to meet their patient quotas in a timely manner.
FOUNDER/PRESIDENT
Warm Hearts Pet Rescue, Inc., Boynton Beach, FL
October 2010-Present
- Responsible for rescuing, rehabilitating and re-homing South Florida’s abandoned dogs from high kill
shelters.
- Overseeing all business aspects of a non-profit, 5,000 square foot facility.
- Organizing and attending fund raising and recruiting events and managing up to 20 volunteers.
- Providing veterinary care to up to 40 dogs and cats.
DME ACCOUNT EXECUTIVE
Apria Healthcare, Ft. Lauderdale, FL
December 2009-October 2010
- Responsible for managing a highly competitive territory in Broward county; gain access to high profile
Hospitals, Oncologists, Pulmonologists, Cardiologists, Sleep Centers and Internal Medicine Physicians.
- Have steadily increased Key Focus Product points over a ten month span in the field.
- Work closely with Branch Logistics Manager and Clinical Liaisons in order to coordinate patient set up,
and follow through with all referrals to achieve optimal service satisfaction and increased branch
revenue.
BEHAVIORAL HEALTH TECHNICIAN
Ft. Lauderdale Hospital, Ft. Lauderdale, FL
April 2008-Present
- Lead Behavioral Health Technician for the Addictive Services Unit.
- Responsible for conducting daily therapy groups.
- Direct patient care and monitoring.
SPECIALTY CONTRACT SALES MANAGER
Innovex, Inc./Mars Veterinary, Miami, FL
July 2007-March 2008
- Responsible for launching the Wisdom Panel MX, mixed breed DNA analysis for canines.
- Managed sales and distribution for the entire state of Florida.
- Initiated cold calls to veterinary clinics and hospitals in order to increase sales volume.
DME ACCOUNT MANAGER
RS Medical, Ft. Lauderdale, FL
July 2006-January 2007
- Responsible for managing highly competitive territory in Dade, Broward and Palm Beach counties; gained
access to several high profile Neurologists, Sports Medicine/Rehabilitation facilities, Orthopedic Surgeons and
Pain Management Physicians. Initiated cold calls to key physicians in order to increase sales volume.
- Doubled new sales quota in first three months of employment.
PHARMACEUTICAL SPECIALTY MANAGER/WOMEN'S HEALTH
Wyeth Pharmaceuticals, Ft. Lauderdale, FL
June 1999-April 2006
- Responsible for managing highly competitive territory in Broward and Palm Beach counties;
gained access to several high profile hospitals and medical clinics.
- Initiated and maintained critical relationships with key physicians in order to increase sales volume.
- Created and implemented strategic territory management plan; District Manager selected plan for use in
training new hires.
- Increased sales ranking to top 30% from bottom 40% within 12 months of hire date.
- Successfully recruited local and nationally recognized physicians to speak on behalf of the Premarin
Family of Products and sponsor Wyeth's hormone replacement and oral contraceptive lines for
formulary review and approval.
- Achieved 63% Total RX Volume Percent Growth for low-dose Premarin and Prempro within six months
of new indication launch date.
EMERGENCY ROOM MEDICAL TECHNICIAN
Baptist Healthcare System/South Miami Hospital, S. Miami, FL
September 1997-November 1998
- Responsible for all emergency room operations, including: assisting physicians, direct nursing care,
triage, phlebotomy, assessment and patient follow-up.
- Developed ethical patient/family care techniques and improved strategies for assessing and
implementing emergency room procedures.
SALES/MARKETING MANAGER
Mangat Plastic Surgery Centers, Cincinnati, Ohio
May 1996-August 1997
- Responsible for dollar volume and promotion of surgical services.
- Prepare and present service reviews for key accounts.
- Presentations to physicians and social organizations ranging from 100 to 300 people.
ASSISTANT MANAGER/PERSONAL TRAINER
Park 50 Corporate Fitness Center, Cincinnati, Ohio
February 1986-May 1996
- Responsible for running and maintaining a corporate fitness center.
- Increased dollar value and promotion of facility.
- Trained members on free weights and aerobic activity.
- Responsible for corporate presentations up to 500 people.
HONORS
- Top 30% ranking in Women's Healthcare Division; only District member to receive top bonus payout
plus Sales Incentive kicker, January-June 2005
- Wyeth Area Sales Champion for new RX share of Premarin-BONES Contest, May 2005
- Highest Wyeth share ranking in Area and Zone, March 2005
- Runner-up, Wyeth Area Sales Champion for new RX share of Prempro-BOLD Contest, May 2004
- Highest District Payout Factor 103.69% for Prempro, June 2003
- Top 30% ranking in the Women's Health Division, June 2003
- Highest District Premarin TRX 50.33% Targets/58.93% Universe, June 2003
- Highest Oral Contraceptive Average Sales Award, June 2002
- Highest Call Average/Call Frequency Awards, 2000-2006
EDUCATION
- University of Cincinnati, Cincinnati, Ohio
Bachelor of Arts, Biopsychology, June 1996
Personally financed 100% of my college education.
(Areas of concentration: Psychology of Management, Pharmacology, Pathophysiology, Biology,
Chemistry, Nursing, Statistics, Organizational Behavior.)
HONORS
- University of Cincinnati Dean's List
- United States Achievement Academy Award of Excellence, 1989
- Delta Delta Delta elected Sorority Officer, 3 years
- University of Cincinnati Leadership School elected Representative
- University of Cincinnati Panhellenic Council elected Officer, 2 years
PROFESSIONAL CONTINUING EDUCATION
- Advanced PDMA Topics
- Advanced Selling Skills I
- Customer Focused Selling
- Fair Balance Issues
- Fraud and Abuse
- Adverse Events Reporting
- How to Speak Persuasively
- Human Pathology and Treatment
- Listen and Be Listened To
- Personal Strategies for Managing Stress
- Advanced Marketing
- Privacy Training for Field Sales
- Professional Business Behavior
- Responsible Business Communication
- Advanced Selling Skills II
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