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Engineer Technical Support

Location:
India
Posted:
April 30, 2014

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Resume:

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A.SRIRAM

Address for Communication:

No:94/5,2nd floor,Jeyestha Aprt,

Tatabad 3rd street, Sivanandacolony,

Coimbatore-641012.

Contact No:

Mobile No : 984-***-****

E-mail id : -

acdxav@r.postjobfree.com

acdxav@r.postjobfree.com

Personal Details:

Date of Birth : 22-06-1985

Age : 27

Gender : Male

Passport No : K8980878

Nationality : Indian

Religion : Hindu

Mother Tongue : Telugu

Marital Status : Married

Father's Name : T.R.Ananda Sayanam

CAREER SUMMARY

. Five and half years of intensive experience in the field of desktop

support and onsite support, LAN administration and help desk.

Experience in a wide range of client/server applications, installing

and configuring desktops and servers. Good troubleshooting skills and

excellent communication.

. Responsible for the design, analysis, evaluation and formulation of an

effective computer-based system.

. Worked in a lively and professional environment with exposure

to high quality standards.

EDUCATION QUALIFICATION

Bachelor of Engineering

Branch : Electrical And

Electronics Engg,

College : Sri Subramanya College of

Engg & Tech, Palani.

University : Anna University, Chennai.

Year of study : 2003-2007

Higher Secondary

School : N.M.Higher Sec School,

Dindigul.

Year of study : 2001-2003

SSLC

School : A.V.Hr.Sec. School, Dindigul.

Year of study : 2001

AREAS OF INTEREST

> Computer Lab Infrastructure Create and Maintenance

> Server Maintenance

> Domain Control Security & User Login Maintenance.

> System and Networking Administration.

STRENGTH

> COMPETENT & COOPERATIVE.

> COURAGEOUS & DECISIVE.

> DISCREET & EFFICIENT.

> ENTHUSIASTIC & HONEST.

> LEADERSHIP ABILITIES AND OBSERVANT.

> SINCERE. RESUME

OBJECTIVE:

Seeking a position to utilize my skills and abilities that I ever

earned throughout my studies that offers the

Professional growth while being resourceful.

A challenging assignment to utilize my knowledge and experience in

Draft field. I aim to contribute positively

towards the growth of your organization and mutually beneficial

relationship in long term.

WINDO

WS Windows NT, 2000, 2003 Server & WinNT 4.0, 2000, XP, VISTA, Win 7,&

NETWO Win 8 Workstation

RKING

TCP/IP, network configuration.

Performing Backup & restoration.

Configuring Terminal Server and Terminal Clients.

Network Monitoring, Remote Installations, Remote Executions etc.

Group user creation, permission changing.

Virtualization client operating systems

REDHAT LINUX

REDHA

T Installation and configuration of Linux Servers

LINUX Administrative skills over Networking with DNS, DHCP, NFS, NIS

Installation, Configuration and Management of FTP,YUM Server, SAMBA

Installation, Configuration and Management of APACHE, APACHE Testing

and Tuning

HARDW Hardware Details

ARE

&

NETWO

RKING

Assembling & Servicing PC's.

Troubleshooting Hardware Problems all type of systems.

Troubleshooting Hardware Problems all type of Printers.

Network Analyzer.

HARDWARE & NETWORKING SKILLS

. Configuration, Installation, Administration and performance management

of the LAN, Intranet within the campus, communication infrastructure

and equipment, Installation, Configuration, Troubleshooting and

Administration of WinNT Servers, NT Workstation,& Win 9X Desktop

systems, Linux system Installation.

. Installation and maintenance of (Server & Clients)

. Windows, 2000, 2003, Linux Server.

. Windows XP, Me, 2000 & 98.

. Managing and Maintaining Active Directory Services.

. Configuring and Maintaining DHCP, DNS, SOFTWARE RAID, IIS,FTP

. Implementing Group Policy and WINS server.

. Installation and maintenance of LAN Intranet (With in Campus &

Internet - Proxy, Switches)

. Installation and Configuration of Desktop Operating System and

Network Operation Systems.

. Supporting and troubleshooting all Operating Systems, Software

and Devices

. Having trouble Shooting skills in various types of printers

(inkjet, Dot-matrix, etc).

. Implement Proxy Server.

EXTRA ACTIVITIES

. Completed REDHAT LINUX Course in MAZENET SOLUTIONS,

Coimbatore

ACADEMIC PROJECT

"CLOSED LOOP WITH SCALAR CONTROL OF THREE PHASE INDUCTION MOTOR"

EXPERIENCE

Company Name

: Wipro InfoTech, Dubai (Replacement)

Designation

: Technical Support Engineer for

windows

Responsibilities

: We have given outsourcing for the

Emmar Properties, There is we have taken

r

responsibilities Desktop Support, Networks,

Laptop.software issue, Server issues and all.

Tenure

: Sep 2013 to Mar 2014

Company Name

: Assistanz networks pvt ltd, Coimbatore.

Designation

: Technical support engineer for Linux

Responsibilities :

It's a webhosting company, I was as a technical support engineer, handled

online

Support like Chat, Ticket system, Cpanel, WHM, remote support,

FTP, kind of

Administration panel, Securities, backup system likewise, I had

given the

Support.,

Tenure

: May 2012 to Sep 2013

Company Name : Hazel InfoTech

Pvt.Ltd.

Designation

: Onsite Customer Support (Software Support)

Responsibilities

: They had two kind of software, it's specially made

for chartered accountant, we have

Given software support, training,

presentation, troubleshooting, remote support,

AMC renewal, kind of online support we

had done with them.,

Tenure

: Dec 2010 to April 2012

Company Name : eCAPS, Coimbatore

Designation : Technical

support engineer for (Windows client operating systems &Linux

L1)

Responsibilities

: I have handled over 250 machines,

printers issue, like dot-matrix, LaserJet, printer

Configuration through

network, Network configuration, domain configuration,

Remote monitoring,

hardware & software issues.,

Tenure

: May 08 to Oct 2010

DECLARATION

I honestly declare that all the above given particulars are true to

the best of my knowledge and belief.

Place :

Yours Sincerely,

Date :

(A.Sriram)



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