Assistant Network

O'Brien B. Farley

**** ******** ***** *** *

Yeadon, PA 19050

Cell: 267-***-****

E-mail: ******.******@*****.***

OBJECTIVE:

Self-motivated with 6+ years' IT professional experience, willing and able

to learn new systems and adapt with changing corporate environments.

EDUCATION: .

CBT Campus Online Training classes 20013 -

Present Online

COMPTIA A+, COMPTIA Network+,

COMPTIA Server+, COMPTIA Security.

IRA'S TECHNOLOGY

2007-2008 Lome, Togo

I.T Professional Network Security

ENGLE'S NEST INSTITUTE OF TECHNOLOGY 2003-2006

Accra, Ghana

N+ Certificate in Network and System Administration

A+ Certificate in Hardware

Advance Diploma in Computer Network

Certificate in Computer Office Suits

BUDUSEC High School (Diploma)

2000-2003 Accra, Ghana

SKILLS:

I am Qualify-focused I.T. professional with certifications plus 6+ years of

experience as IT Assistant, Assistant Network Administrator, Assistant

Network and System Administrator, Assistant system technician and hardware

support Technician. I versed in a variety of common operating system,

application and proven ability to master new tools and technology quickly,

create and deliver solutions that meet corporate objective tied to business

and technology performance, Effective communication skill, able to explain

complex processes in easy understanding terms of end users, Skilled in

proactive identification and resolution of critical issues.

ABILITIES:

IBM Lotus Notes / Domino Server Removing any Virus

Systems & Network upgrades Windows platforms

User Training & support tools Disaster Recovery planning

Network Connectivity Issues System Integration/Migration

Application Administration Client Needs Fulfilment

Problem Identification/Analysis Business Process Optimization

Active Directory Accountant software (Quick Book)

Biometric Applications Fuel Management System (FMS)

PROFESSIONAL EXPERIENCE:

SA IT Services. USA

12-2013 Present Level 1

Technician

Key Contribution & Accomplishment:

Working with the above mentioned company, I was giving a project to upgrade

6 XP desktops per day or 5 Laptops per day to Band 7 Migration which I

completed almost 200 ticket on this project. The following clients of HP.

. BANK OF AMERICA

Key Contributions & Accomplishment:

. Assembles and configures laptop and desktop computer components;

. Sets up and maintains basic network operations, including assembly of

network hardware;

. Performs troubleshooting to isolate and diagnose common

computer/printer problems;

. Upgrades hardware and software components as required;

. Installs, Moves, Adds, Changes (IMAC) computers and printers;

. Provides users with technical support; responds to needs and questions

of users concerning their access of network resources;

. Participates in small scale deployments;

. De- install and Install desktop and, laptop computers;

. De-install and Install peripheral devices;

. Support a Windows 2000/2007/XP environment;

. Manage day to day activities to meet customer's service level

agreements (SLA).

. Maintain professional image;

. Take ownership of problem resolution;

. Update and close call tickets for work performed;

. Display a positive attitude and willingness to work with the customer;

. Keep company assigned tools in good working condition;

. Advise project/team lead of any risks, issues, or concerns related to

service delivery and/or customer sites;

. Following documented processes for successful service delivery;

. Providing feedback on process improvement.

. Possessing ability to lift up to 50 pounds;

. Completing additional assignments as required;

GDH Consultant. Inc. USA

11-2013 - 02- 2014

PC Technician (Contract)

Key Contribution & Accomplishment:

Working with the above mentioned company, I was giving a three days project

to deploy the following clients of GDH Consultant, Inc.

. Interweave technologies

Key Contributions & Accomplishment:

. Setup computers and Network Printers on the network.

. Check for software application on every PC on the network.

. Check for network connections for all network devices.

. Check and record computers names if setup currently.

. Provided I.T. hardware and software support.

SUNRISE ASSISTANT LIVING PAOLI, PA

03-2013 - PRESENT

CARE MANAGER

Key Contribution & Accomplishment:

My functioned as Care Manager is to make sure all residents are assisted on

a day to day basic, transferring, Personal care, and escort to doctor and

other appointments.

. Assistance with personal care such as bathing, dressing, grooming and

hygiene

. Prepare Meals and housing keeping

. Linen change and laundry including sheets, towels and clothing

. Assistance with safe transfers to and from, bed, chair, sofa, commode,

walker and wheelchair

. Transportation or accompaniment to the bank, salon, religious

services, airport, medical and other appointments

. Provided companionship.

. Assisting individuals to self-administer medication.

. Assisting individual and completed ADLs.

UNITED NATIONS WORLD FOOD PROGREMM Maryland Harper, Liberia

2011- 2012

IT ASSISTANT

Key Contributions & Accomplishment:

Functioned was to setup network infrastructure and train end user's on how

to use the network. Handling day to day end user's call from remote

location that represents 60plus PCs, Network Printers, Gegital Scanners and

diverse group and users, manages various users, supporting wide area and

Local area connectivity, account provisioning and upgrade issues. E-mail

Server (Running Windows Server 2008 R2 and IBM Lotus Domino Server),

Antivirus Server (Running Windows Server 2003 with Sophos Antivirus and

Workstations Update Point), Logistic Applications, Windows installations,

configuration, and upgrade issues, Maintained and monitored all TCP/ IP

Network Configurations.

. Maintain inventory of material and/or database of information, such

as, computer related equipment, communications equipment, training

material etc.;

. Maintain systems and equipment by carrying out routine tasks, such as

backing up data, monitoring network and systems, servers and

peripherals, running systems diagnostics, patch management and system

optimization etc.

. Administer user access to systems and databases, monitor system and

application usage;

. Assist in training and support of users of technology and systems,

such as audio/videoconferences, meetings, databases, registries,

networks, etc;

. Perform other related duties as assigned.

Liberian Anti-Corruption Commission Monrovia,

Liberia Feb, 2011-Aug, 2011

Assistant Network /Desktop Support.

Key Contributions & Accomplishment:

. Maintenance of networks, hardware and software application

. Handle system problems the users are having

. Run daily back-ups on servers

. Maintain over 45 computers throughout the company

. Build and repair computers on a daily basis

. Work weekends and holidays on call.

. Install new sites with cable, internet, computers, and printers.

. Build the network infrastructure;

. Train End Users on how to work with the network on a daily basis;

. Maintained all IT hardware, software and networks equipment's;

. First, second and third line support;

. Optimum troubleshooting and problem solving abilities developed;

. Managing the system and ensuring the appropriate level of anti-virus

protection;

. Implement a Windows 2003 Active Directory Structure;

. Deploy networks and computer system (installation and configuration of

software, computer hardware, network equipment)

White Hope Consultant and Technology Group Monrovia, Liberia

2010-2011

Assistant Network Technician

While working with the above mentioned companies, I deployed and maintained

an integrated IT infrastructure at the following clients of White Hope

Consultant and Technology group:

. Information Ministry of Culture and Tourism

. Seek Engineering Company

Key Contributions & Accomplishment At ministry culture and tourism:

. Rebuild the network infrastructure

. Provide IT support for the network

. Provide software application and hardware repair

. Train end users on how to use software application

. Run addition network cable when needed

Key Contributions & Accomplishment At Seek Engineering Company:

. Manage accounts for various groups, users, and respond to day to day

end users call,

. Provide support for all ICT / IP network configurations

. Running 24/7 network with up to date system to meet company standard.

. Install and Customized Quick Book application to meet company

standard

. Manage system and ensuring the appropriate level of anti-virus

protection.

. Provided I.T. hardware and software support.

Coastal Communications

Monrovia, Liberia 2009 - 2010

Assistant System/Network Technician

Functioned as member of network team handling day to day end user call from

remote location that represents 75plus PCs and diverse group and users,

Manages various areas of support included wide area connectivity, account

provisioning, upgrade issues. E- Mail, Windows installation, configuration,

Maintained and monitored support for all TCP/ IP Network Configurations.

While working with the above mentioned companies, I along with other team

members deployed and maintained an integrated I.T. infrastructure at the

following organization, deploy networks and computer system (installation

and configuration of software, computer hardware, network equipment). And

setup a network with 24/7 update system running to meet the IT standard.

. ROBERTS INTERNATIONAL AIRPORT (Coastal communications Client)

. SPRITE LIBERIA (Coastal Communications Client)

Key Contributions & Accomplishment:

. Customer Support & Satisfaction - Achieving high level of customer

satisfaction through patient, methodical approach to problem

resolution, with majority of calls resolved within our company's 60-

minute requirement around our office radius, Turn around tense

situation with irate customers into positive outcomes,

. Professional Development - Expanded background knowledge in Windows,

Anti-Virus and email implementations and reconfigurations

Mwetana Consultant & Technology Group Monrovia, Liberia

2009 - 2010

Network /System Administrator

While working with these mentioned clients of Mwetena Consultant &

Tech Group:

MINISTRY OF LAND MINES AND ENERGY

NATIONAL SOCIAL SECURITY & WELFARE CORPORATION

CAPE HOTEL

Key Contributions & Accomplishment:

The Organization comprises of different operating systems including

Windows 2003 Servers. I determine the exact nature of problems

(1st to 3rd line support) for end-users and support up to over 100+

users based in 2 locations.

. I work with programmers in implementing up to date biometric

applications;

. I train End Users on how to work with the applications and do the

(EXE) update on a daily basis;

. I along with a team of programmers setup and updated the Biometric

system that is running for over 50,000 persons at National Social

Security & Welfare Corporation;

. Accomplished in setting and meeting deadlines, planning and developing

methods for computerizing a range of business tasks;

. Providing support of I.T. hardware, software and networks;

. Trouble shooting, administration and support of Windows 2003 Server

and MS;

. Exchange on hardware at all levels and first, second and third line

support;

. Optimum trouble shooting and problem solving abilities developed;

. Managing the system and ensuring the appropriate level of anti-virus

protection;

. Implemented a Windows 2003 Domain Active Directory Structure;

. Assisted in the building of a Windows 2003 Domain Network with RAID 5

Servers;

. Deploy networks and computer system (installation and configuration of

software, computer hardware, network equipment).

Contact this candidate