Yvette Douglas
Tel: 832-***-****
Email: ********.**@*****.***
OVERVIEW:
● Over 4years of medical assisting / Phlebotomy
● Fast learner and dependable person
● Type 40 WPM
● Records Management experience
● Experienced in Microsoft Word, Excel, and Outlook
Work Experience
Hall Dreamwork Lawn Company Part time Office Assistant
(April 2012 to Present)
● Forwards information by receiving and distributing communications collecting and mailing
correspondence copying information.
● Maintains supplies by checking stock to determine inventory levels anticipating requirements placing
and expediting orders verifying receipt stocking items delivering supplies to work stations.
● Maintains equipment by completing preventive maintenance troubleshooting failures calling for
repairs monitoring equipment operation monitoring and purchasing meter fund
● Maintains office schedule by picking up and delivering items using automobile.
● Serves customers by backing up receptionist answering questions forwarding messages confirming
customer orders keeping customers informed of order status.
● Updates job knowledge by participating in educational opportunities.
● Enhances organization reputation by accepting ownership for accomplishing new and different
requests exploring opportunities to add value to job accomplishments.
Patient Services Technician/ Phlebotomy (March 2009 Apr 2012)
● Maintained a professional and cooperative working relationship with patients
● Collected fluid or tissue samples, using appropriate collection procedures.
● Disposed of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards,
or policies.
● Disposed of contaminated sharps, in accordance with applicable laws, standards, and policies.
Documented route of specimens from collection to laboratory analysis and diagnosis.
● Drew blood from arteries, using arterial collection techniques.
● Drew blood from capillaries by dermal puncture, such as heel or finger stick methods.
● Scheduled appointments,called pharmacist and submitted patient prescriptions.
● Recorded patients' medical history, vital statistics, or information such as test results in medical
records.
● Prepared treatment rooms for patient examinations, keeping rooms neat and clean.
● Interviewed patients to obtain medical information and measured their vital signs, weight, and height.
Education
Everest Institute Houston, TX Medical Assistant/Phlebotomy Certifications
Humble High School Humble, TX High School Diploma
References will be furnished upon request