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Customer Service High School

Fredericksburg, VA
April 29, 2014

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Ashley Legg

** ******** *****

Fredericksburg, VA 22406

Phone: 540-***-****


Dedicated and driven to provide superior customer satisfaction and contribute to

company success. Strong desire to lead and manage. Growth orientated, adapts well to changing

environments thriving in team situations. Conscientious work ethic; see a need fill a need.

Creative problem solver. Recognized motivator and coach.

Work Experience

Lowe’s Home Improvement

299 Banks Ford Parkway Fredericksburg, VA 22406

Phone: 540-***-****

Customer Service Associate and Loader

April 2013 – Present

Hold a position of trust. Responsible for handling unhappy customers, involve identifying

the problem and assisting to resolve issue at hand. A customer needs an associate to listen and

comprehend before taking action, then developing a satisfactory resolution. Loading requires

attention to detail and safety, specifically around all the power equipment. Watching children

around hazardous machinery.

Nissan of Stafford

1 Coachman Drive Stafford, VA 22554

Phone: 540-***-****


November 2012- April 2013

Adjustable duties included sorting mail, answering phone calls, directing visitors to

appropriate contacts and arranging appointments. Goal orientated customers, are determined to

find the person that can best fit their need, is the job of a receptionist. Taking pride in knowledge

to purchasing a new vehicle. Supplying trustworthy and dependable representatives.


44 Stansted Road Fredericksburg, VA 22406

Phone: (540) 373- 0900

Team Member

August 2011 to September 2012

Outstanding customer service and a valuable work ethic. As an essential team player,

ensuring trained and motivated service members. Customer satisfaction while ordering in or

taking out. Food prepared in a timely manner, and delivered upon demand.

Educational Background

White Oak High School

Jacksonville, NC

High school diploma January 2011

Germanna Community College

Fredericksburg, VA

General Studies, Pursuing a bachelor’s degree in Human Relations

Associate's Degree May 2014

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