**** ******* **, *********, ** ****( 980-***-****
(**********@*******.***
Mustapha Driouchi
Skills
A+ Certified Technician
Microsoft Certified Systems Administrators (MCSA)
Microsoft Certified Solution Expert (MCSE)
Microsoft Certified Professional + Internet (MCP+I)
Microsoft Certified Professional (MCP)
Microsoft Certified Trainer ( MCT)
4.0 GPA Routing, and Switching
Experience
Experienced in configuring the network, installing, and
troubleshooting Computer applications, also worked in migrating PC
workstations from legacy windows to XP, window vista, and 7, by
using window easy transfer, or UMST by creating scan load, and state
load to deploy migration over the network, and creating images in
the server that can be deployed using unattended installation.
Troubleshooting, and repairing, network, PC, and applications
Problems. Securing the network, maintaining DHCP, exchange, and
Active Directory servers
1/2012- 12/2013 CPCC Student Charlotte, NC
02/2006 -11/2011 Dell Inc, Winston Salem, NC
IT Senior Associate
Responsibilities building computers desktop and running quick test.
Certified in all Dell products, other duties repairing computers
that fail in quick test, also worked as a
Desktop support technician, repairing computers with software and
hardware failures.
Other responsibilities maintaining server s, and work stations,
securing the network, and migrating from window 2k, NT 4.0 to XP, by
using unattended Installation, and Sysprep; creating images in the
server and deploying the migration through the Network, or manually
as needed. Repairing, and troubleshooting printers, network failure,
Managing accounts in Active Directory, installing, and maintaining
exchange server.
12/2003 - 09/2005 Techtrain Charlotte, NC
IT trainer
Instructing A+, MCSA, MCSE, setting up the classes of 15 to 20
computers using unattended
installation, configuring and troubleshooting Active Directory; as
an IT trainer I migrated and upgraded computers, setting up the lab
simulation, and backup for recovery from data loss, or crash,
setting up the classes for fresh install, other duties is to
upgrade, and migrate all the
computers, applications, and securing the network
04/2002 - 11/2003 Midlands Technical College Sheraw, SC
Technical Trainer
Technical training and skill development; courses taught included
Comptia A+, Microsoft certification MCSE. As a technical trainer I
conducted general or customized sessions, selected and developed
teaching aids.
06/1999 - 03/2002 Solid Computer Decision, Charlotte, NC
Inc
Network Administrator
Responsibilities included maintaining LAN/WAN; installing,
configuring, and troubleshooting PCs and printers; maintaining DHCP
(Dynamic Host Configuration Protocol) and DNS servers; provided
technical support and PC repair on site, and responding to
customers, and users calls.
Education
1995 NRI Schools Washington, DC
Master course in HVAC
06/2000 - 12/2002 Solid Computer Decision Charlotte, NC
Microsoft Certifications
References
Dell _ Texas 1-512-***-**** HR-Benefit
center-Dell employment verification
Shah Hafez 1-336-***-****
Co-worker at Dell
Charles Shank 1-336-***-**** 1-336-***-**** My
Manager at Dell