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Manager Software

North Ridgeville, OH
April 29, 2014

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Bradley J Essex • **** Ravenway Dr North Ridgeville Oh 44039• 440-***-****


Solutions focused, team oriented Systems Administrator with broad based experience and hands on skill in the successful

implementation of Point Of –Sale registers and Back Office systems utilizing Retailix, Store Point software and

Ruby/Ruby Sapphire Point Of Sale registers. Proven ability to successfully analyze an organization’s critical operational

requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability

and improving productivity. A broad understanding of computer hardware and software, including installation,

configuration, management, documentation, troubleshooting, and support.

Technical Skills:

Operating Systems: Windows XP/Vista/7, Windows Server 2000/2003/2008R2, Windows Small Business Server,

Windows XP Thin Client, Windows Mobile, Windows CE, MS Terminal Server, MS Exchange Server

Software Applications: Retalix Storepoint, Ruby/Ruby Sapphire,, Hyper V, MS Exchange, MS Office 2010, MS Word,

MS Excel, MS Access, MS PowerPoint, MS Outlook, MS FrontPage, MS Publisher, Spiceworks, PC Anywhere, Team

Viewer, LogMeIn, VNC, Tight VNC, Ultra VNC, mRemote, Symantec Enterprise, Crash Plan Back Up, Google Apps,

Acronis True Image, Norton Ghost, Adobe Acrobat, EDI experience

Hardware: Security Camera Systems, Dell Server, HP Server, PC Desktops, PC Laptops, HP Printers, Tape Backup,

UPS, Xerox Copiers/Scanners, Ricoh Copiers/Scanners, SonicWALL, Falcon Handhelds, Android Tablets, iPad, Routers,

Switches, Raid, NAS

Other Skills: Accounts Payable, Accounts Receivable, Human Resource, General Ledger, Payroll, Warehousing, Order

Entry, Distribution, Data Mining, Sales Analytics, Disaster Recovery, WAN, LAN, WPAN (Wireless Personal Area



ConSun Food Industries, Inc.

123 North Gateway Blvd

Systems Administrator March 2002 – June 2013

• Managed and implemented a major Point of Sale overhaul that replaced a cash register system that was not

networked; to a Point of Sale system (Ruby/Ruby Sapphire) that was interfaced to gasoline pumps and the back office

system that was also networked to the regional office accounting system (Professional Data Solutions).

Bradley J Essex

• • •

• Developed a lab testing environment for the Point of Sale system (Retalix Store Point) that aided in future

development of enhanced hardware and software that would help managers manage inventory, automate invoice entry

and automate store ordering of supplies and goods.

• Coordinated the implementation of middleware software that integrated the Point of Sale system (Retalix Store Point)

to the credit card processor for the processing of credit cards, debit cards and electronic benefits transfer (EBT).

• Ensured the implementation of credit card processing followed PCI Compliance security standards.

• Designed and implemented back office accounting software (Professional Data Solutions) that aided in the reduction

of paperwork that helped store managers reduce their office reconciliation procedures from 2 and half hours to 45


• Worked with various software and hardware vendors to create efficient implementation of new software products or

systems and for resolution of any adaptation issues.

• Integrated a pricebook file that contained over 20,000 items for the POS registers that was maintained at the regional

office using a VPN connection.

• Managed and coordinated a complete upgraded/migration of all server hardware and server functions from a 2

physical server (Windows Server 2000) environment to 2 physical servers with 5 virtual servers (Windows Server

2008 R2)

• Created/Maintained/Managed Servers using Hyper V

• Designed and created documentation for training store clerks and store manager policies and procedures of using the

Point of Sale system. This helped reduce the risk of cashier theft while still maintaining quality customer service.

• Trained others to operate new programs after testing and implementation.

• Monitored all software and hardware for the purpose of correcting and isolating hardware and software failures while

also looking for ways to enhance efficiency of the overall system.

• Developed and implemented a help desk system utilizing Spiceworks that aided in the efficiency of resolving issues

at store level allowing tech support to create a ticketing system resulting in more efficient and timely resolution to

store level issues. This also aided in creating a database on issues and their resolutions.

Managed and coordinated migration the regional office and store locations from Exchange server to Google

Apps Enterprise.

Work Experience

Managed small office network as well as 16 remote Convenient Food Mart locations.

Working with Server 2000, 2003, 2008/R2, AD, Exchange and Google Apps

Bradley J Essex

• • •

Desktop Software experience: Windows 7/XP/2000

Knowledge of PCI Compliance in a corporate environment

Maintained Ruby/Sapphire and Retalix Store point POS systems.

Helpdesk support for remote sites as well as the Regional Office, utilizing various types of remote support software;

Tight VNC, MRemote, Remote Desktop. Team Viewer.

Configuring, implementing, and troubleshooting LAN, WAN, VPN etc.

Configuring, implementing, maintaining and administering small and medium windows 2000/2003/2008 network


Implementation, administration and trouble shooting of exchange 2000/2003/2005 server

Configuring and implementing Google apps to replace Exchange server.

Configuring and implementing the Antivirus server using Symantec Enterprise edition

Configuring and implementing backup and recovery using Crash Plan

Trained and Assisted third party help desk support.

Work closely with Senior Executives with desk side support as well as remote support.

Strong analytical and problem solving skills

Monitoring of Server Hardware and Network Environment to ensure

Support of peripheral devices include PDA's, Blackberry, Android, and IPhone

Troubleshooting typical LAN/WAN, copier, virus outbreak and printer issues

Troubleshoot/upgraded/repaired existing operational environments consisting of physical and virtual workstations

running Windows operating systems

Assign network security and access privileges

Data Recovery

Performed installations of new software and system upgrades

Evaluated and install patches to resolve software related problems

Maintain database of hardware and software assets

Bradley J Essex

• • •

ConSun Food Industries, Inc

123 North Gateway Blvd

CFO/Controller March 2006 – June 2013

Responsible for reporting to the owner of the company for all finance, accounting and reporting activities. Lead all day to

day finance operations in gasoline and retail sales, supervised a team of 6 staff members including functional

responsibility over accounting, accounts payable, accounts receivable, and payroll for as many as 26 locations. Work

closely senior management to help provided finical data for budgeting and forecasting for all corporate locations and

franchise locations.

Professional Skills:

• Produced and finalized monthly, quarterly and yearly closings and financial reports.

• Experience interacting with external auditors, internal financial colleagues and senior management.

• Capacities to use and teach others Excel, payroll processing, accounts payable processing, accounts receivable

processing and bookkeeping procedures.

• Review work of staff accountant and approve journal transactions for data entry

• Filing of all corporate taxes including but not limited to Quarterly 941’s, Bureau of Worker Compensation

semiannual reports, Local quarterly and monthly tax filings, State and Federal unemployment taxes, Commercial

Activity Tax (CAT), yearend tax reconciliation.

Lorain County Joint Vocational School

Adult Education Instructor MS Excel Basic and Advanced Feb 2014 – Present

North Ridge Supply 7385 Race Rd North Ridgeville OH 44039

Service Tech June 2001 – March 2002

CVS Pharmacy

Center Ridge Rd North Ridgeville OH

Store Manager 1997 – 2001

Brandt Pools and Spas

Center Ridge Rd North Ridgeville OH

Bradley J Essex

• • •

Store Manager 1994 – June 1997

Western Southern Life Insurance

Rocky River OH

Insurance Agent 1993 – 1994

United States Navy

Virginia Beach VA

Air Traffic Controller 1988 – 1993


Lorain County Community College

Course of Study Accounting and Computer Science

Lorain County Joint Vocational School

Network Communication Technology Cisco Curriculum: Certificate of completion for CCNA

Elyria High School


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