Project Manager Sales
Resume:
Timothy L. Hessing, PhD, MBA
**.*.*******@*****.***
PROFILE
Strategic Leader with strong business acumen and a proven ability to
innovate, find and deliver solutions to address a variety business and
technical needs. Led and contributed to a number of IBM strategic Academy &
Industry research studies. Developed the business case and business model
for services provided to and by a major investment bank. Strategic thinker
and innovator, who has a reputation for delivering results and becoming
integral to providing solutions that fit client environments and business
needs.
EXPERIENCE
TEKSystems, Bloomington, Illinois 2012 - Present
Consultant, client's site
Architect June 2013 - Present
Define and drives data architecture direction, including direction for
technology and processes that support client's data architecture.
. Provide the rigor and expertise to effectively oversee key strategic
data and resolve data-related issues.
. Provide feedback to the IT Architecture team regarding gaps in the
data architecture.
. Create data architecture deliverables to depict data aspects of a
solution created by a project
. Provide direction and serves as an escalation point for topics related
to data.
Project & Technical Lead November 2012 - Present
As a Project & Technical Lead provide coordination and guidance for teams
working on various work efforts.
. Project Coordinator for an Architect Management project provided
leadership and guidance to I/T Architect project team.
. SOW Coordinator for the PMO provided governance & leadership to
various research efforts within the program.
. Technical Lead/Coordinator for a Business Intelligence/Reporting &
Analytics project provided technical leadership & coordination of
project team.
Lead Analyst May 2012 - November 2012
Worked in Program Management Office, as part of a multi-year program of
projects. Provided leadership, support, and guidance for executing project
management discipline, this included the management of dependencies,
issues, risks, scope change, quality assurance and scheduling standards.
Provided program leaders with information needed to successfully manage the
program. Built relationships with numerous project managers, planners and
architects across the program to address questions, ensure they have the
information needed and help remove roadblocks in order to ensure projects
were delivered on time.
IBM, United Kingdom and Central US 2001 - 2012
Architect, Central US 2005 - 2012
Built and maintained strong, trusted relationships at all levels within a
client's business. Utilized consultative tools and techniques to analyze
current and prospective customers' business and technical environments, and
assist them in designing and deploying enterprise-class business solutions.
Applied broad technical skills, industry knowledge and business acumen to
design solution recommendations based on IBM software solutions. As a
Certified Senior I/T Architect, provided leadership for all IBM technical
sales activity in General Business, Insurance, Industrial, Health and
Public Sector accounts.
. Provided Technical Leadership leading to over $220 million in software
revenue during this period.
. Led the technical aspects for Enterprise Agreement with an Insurance
Company, as well as the development of a Strategic Planning Document
and a Data Warehousing Project.
. Led the technical aspects for Enterprise Agreement with IBM General
Business Customer, which included leading the Process Server, eForms,
Audit/Compliance and Data Archiving Projects.
. Led Portal project for major insurer, including making architectural
decisions around standards, security and integration.
. Led Lotus project for major insurer, moving Lotus technology from a
controlled usage technology to a strategic asset.
. Architected a solution to provide integration between mainframe
environment into commerce solution using a Datapower appliance.
. Led and presented the response to the State of Wisconsin on Web
Application Security.
. Designed Health Information and Broker Exchange solutions for various
state government proposals.
. Contributed to IBM Academy Studies on e-Science and Collaboration.
. Served as General Business team leader to the IBM strategic Industry
Study on the Industry Impacts of Climate Change.
. Mentored colleagues in the US, the United Kingdom and South Africa.
Architect, Financial Services Sector in the United Kingdom 2004 - 2005
Built and maintained strong, trusted client relationships at all levels.
Applied broad technical skills, industry knowledge and business acumen to
design solution recommendations. As a Certified Senior I/T Architect,
provided leadership for all IBM technical sales activity in Insurance and
Financial Markets accounts.
. Led technical aspects for a competitive Enterprise Service Bus win for
an insurance carrier in the United Kingdom.
. Led technical architecture aspects for Business Data Services Project
at a Bank in the United Kingdom.
. Addressed and designed solution to improve performance requirements
for MQ based grid solution for a major investment bank to handle inter-
day risk assessments.
Field Technical Sales Specialist, IBM Pervasive Computing Division in EMEA
2001 - 2004
Technical Consultant to clients, IBM Sales Teams and IBM Business Partners.
Reviewed and analyzed client's business requirements, technical
requirements and competitive landscape. Provided technical sales support,
which included defining and designing the detailed technical aspects of
proposed solution. Delivered Proofs of Concepts and technical education.
Supported critical situations and addressing technical queries.
. Led Pervasive Computing Technical Team for the EMEA North Region,
which included the UK, Ireland, The Netherlands and South Africa.
Reviewed education needs of team and mentored individuals.
. Member of the World-Wide Pervasive Computing Field Advisory Board,
which provided input for solution and product enhancement, as well as
for educational needs of the field teams.
. Led TNT Mobile worker project including defining the technical
requirements, architecting the solutions, successfully implementing a
proof of concept. This led to TNT choosing IBM for their strategic
mobile technology vendor.
. Led ROMEC Remote Device Management project, formulated and assessed
solutions, created and gave demonstration of solution.
. Led Shell Portal project, accomplishing 6 months of effort within 2
week window. Worked with colleagues across multiple time zones from
around the world. Addressed various customer questions, created new
product feature and produced 3 papers.
LOGICA, MOBILE NETWORKS DIVISION, in the United Kingdom 1999 - 2000
Project Manager, Technical Consultant & Software Engineer
As a Lead Architect, designed and developed numerous SMS and USSD messaging
applications. As a Technical Consultant, wrote an m-Commerce business case
for a major US bank. As a Project Manager designed, deployed and managed a
WAP hosting service.
. Contributed to a mobile computing business case for a US investment
bank.
. Developed the business case and business model for a strategic WAP
hosting service for Logica Plc.
. Served as Customer Relationship Manager for the WAP hosting service.
. Developed TNPP & Escalate Application Interface Modules for Logica's
Short Message Service Centre, which interfaced SMS mobile text
messages with pager systems and visa versa.
. Developed USSD Applications for Telefonica
. Created and developed numerous SMS and USSD demonstration applications
HEARTLAND COMMUNITY COLLEGE, Bloomington, Illinois 2010 - Present
Adjunct Instructor, Physics
Teach introductory physics to first and second year students, including
preparing each class, providing lectures, demonstrations, and
creating/grading, exams, quizzes and homework.
UNIVERSITY OF OXFORD, Oxford, UK 1995 - 1999
Research Associate, Demonstrator and Junior Lecturer, Department of
Particle and Nuclear Physics
Supervised graduate students, performed data analysis and helped to collect
data on the international experiment DELPHI at the Large Electron Positron
(LEP) Collider located at CERN (Centre Europeen pour la Recherch
Nucleaire, the European Laboratory for Particle Physics), near Geneva,
Switzerland. Supervised graduate students, performed data analysis and
helped to collect data on the CDF (Collider Detector at Fermilab)
experiment located at Fermi National Accelerator Laboratory (FNAL) near
Chicago in Batavia, Illinois.
. Wrote the paper, Updated Precision Measurement of the Average Lifetime
of B Hadrons.
. Calculated the world averages for both B-zero and charged-B hadron
lifetimes, which were included in the 1996 Review of Particle
Properties, published by the Particle Data Group. This was done as
part of my work with the LEP B Lifetimes Working Group.
. Developed trigger software using Object-Oriented C++ techniques for
CDF Level-3 trigger.
THE EUROPEAN CENTER FOR PARTICLE PHYSICS (CERN), Geneva, Switzerland
1993 - 1995
Birthplace of the World Wide Web
Scientific Associate (CERN)
Involved with the international experiment DELPHI at the LEP Collider
located near Geneva, Switzerland.
. Wrote the paper, A Precision Measurement of the Average Lifetime of B
Hadrons, which changed the world average by over 3 standard
deviations.
. Co-founded the LEP B Lifetimes Working Group.
. Aided in the construction of a 2 meter long straw tube inner tracking
detector for DELPHI.
UNIVERSITY OF LIVERPOOL, Liverpool, UK (based in Geneva Switzerland)
1991 - 1993
Research Associate, Department of Physics
Supervised graduate students, performed data analysis and helped to collect
data on the international DELPHI experiment at the LEP Collider located
near Geneva, Switzerland.
. Pioneered a technique to search for secondary vertices, in hadronic
events, using pattern recognition. The first time this had been
successfully done at LEP.
. Developed a method for selecting events containing B hadrons, with
both a high purity and efficiency.
. Measured the average B hadron lifetime to better precision than any of
the previous or then current measurements.
TEXAS A&M UNIVERSITY, College Station, TX 1985 - 1991
Research Assistant, Department of Physics 1986 - 1991
Part of the CDF experiment at the Tevatron Collider located at FNAL in
Batavia, Illinois. As a leading Hadronic Jet Expert, performed the analysis
of the inclusive hadronic jet cross section. Assisted in the construction
and maintenance of the Forward Hadron Calorimeter.
Teaching Assistant, Department of Physics 1985 - 1986
Taught undergraduate laboratory classes.
EDUCATION & Certifications
. MBA, Open University, UK, 2000
. PhD, Elementary Particle Physics, Texas A&M University, College
Station, TX, USA, 1990
. BA cum laude, Physics and Math / Computer Science, Augustana College,
Rock Island, IL, USA, 1985
. Certified and Re-Certified as IBM I/T Architect, 2005, 2008 & 2011
. TOGAF 8 Certified, 2008
. IBM Certified SOA Solution Designer, 2008
. IBM Certified I/T Specialist, 2003
HONORS & AFFILIATIONS
. Games Maker Volunteer for the London 2012 Olympics
. Volunteer for London Prepares Series Olympic Test Event, 2011
. US Presidential Volunteer Service Gold Level Award 2012 & 2011 and
Silver Level Awards 2010 & 2009
. 3rd Prize in the 3rd Annual Oxfordshire Science Writing Competition,
1999
. CERN Fellowship, 1993 - 1995
. National Mathematics Honor Society, 1985
. NCAA Division III, All American Wrestler, 1985
. NCAA Division III, National Championship Football Team, 1983 & 1984
. National Physics Honor Society, 1983
PUBLICATIONS AND SPEAKING ENGAGEMENTS
Publications
. Over 280 publications in Academic Journals
Speaking Engagements
. 5 IBM Customer Events
. 5 International Physics Conferences
. 12 US and European Universities
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