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Executive Assistant, project coordinator, technical writer

Toronto, ON, Canada
April 28, 2014

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Ramya Rajamani Chinnapalli

Executive Assistant +1-416-***-**** r h ttp://

Top-notch executive assistant with extensive experience in business communications and special

projects. Successfully built communication frameworks that streamlined and simplified processes, and

fostered teamwork. Eligible to work in Canada and US.

Technology Snapshot

Microsoft Office 2010 SharePoint 2007 Adobe Creative Suite


MS Project 2007 VBA

Java script

Work Experience


(APRIL 2014)

Coordinated meetings and took minutes at board meetings at Downtown Toronto location. Drafted

minutes report and followed up on action items to help client decide next course of steps.


(NOV 2011 TO JAN 2014)

Prepared meeting presentations, executive bios, internal announcements, and project status

reports to share business updates with management and business partners.

Enhanced the process of project documentation in the Mainframe group and made project updates

transparent across the group.

Coordinated with speakers, collated meeting presentations, and hosted town halls and all-hands

meetings for the technology group.

Managed calendars, lead conference calls, prepared expense reports, and made appropriate travel

and accommodation arrangements.

Monitored risk compliance logs for Unisys and HP NonStop accounts and built regular reporting

and follow-up practices to reduce incidents by 10%.

Coached teams to use SharePoint effectively for surveys, forms, newsletters, and sites to enhance

teamwork and accountability.

Collaborated with corporate communications to design newsletters, incorporate brand standards,

and plan events for the group.


(JUNE 2010 TO OCT 2011)

Maintained CIO’s calendar, prepared invoices, weekly reports, proposals, financial statements and

other documents.

Conducted vendor evaluations and prepared contracts in collaboration with legal team for solutions

like ‘Document Management Systems’, and ‘GPS Based Vehicle Tracking Solutions’.

Published a corporate intranet to enable information-sharing and collaboration among 4000

member organization spread in different locations across the country.

Guided sales team by reviewing case studies, press releases, and sales deck to ensure that the

brand image of TVS Logistics is consistent and effectively reinforced.

Spearheaded a change management effort spanning 4 warehouses spread across India to

increase usage of the new ERP platform.

Screened and interviewed candidates for the technology group to check for the right aptitude and

also for the right attitude.

Instructional Designer – Sify Technologies

(Apr 2008 – Feb 2009)

Developed content for elearning courses on water treatment methodologies for the client GE


Prepared low level and high level design documents based on ADDIE model to develop an

effective framework for courses.

Ramya Rajamani Chinnapalli

Executive Assistant +1-416-***-**** r h ttp://

Performed quality control tests for final courses to achieve a zero-defect performance on the


Instructional Writer – Tata Consultancy Services

(Jul 2006 – Mar 2008)

Designed content for courses and user guides for clients like Rio Tinto, Seimens, and Mc Graw Hill

Worked as a technical writer for release notes and user guides with tools like RoboHelp and


Instructional Writer – Praxis Technologies

(Jan 2006 – June 2006)

Developed storyboards for courses like Corel WordPerfect suite and Digital Photography for client

NetG (now SkillSoft).


Masters in Business Administration (Marketing) from Great Lakes Institute of Management,

Chennai, India. (2010)

Bachelor in Mass Media (Advertising) from University of Mumbai (SIES College), Mumbai, India


Volunteer Experience

Volunteered to teach English at Triveni Nagar Government School in Bangalore as part of Wells

Fargo CSR initiatives.

Organized a volunteering event at Spandana, an NGO for mentally disabled children below the age

of 15.

Anchored the Q1 2013 Town-Hall for Technology LOB at Wells Fargo.


Business English Certificate - Higher from British Council, Mumbai

Certified Project Management Professional (PMP) License number –1690970

Learnt basic Mandarin and Spanish; at present learning French

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