Customer Service Sales

Jessica morales

Objective

A position in the cosmetics industry where my drive for sales will be fostered, my personable and knowledgeable customer service skills will be exemplified, and my motivation to succeed in a goal-oriented environment will be regarded highly.

Experience

Macy's Glendale, CA March 2012 Nov. 2013

Benefit Cosmetics Beauty Advisor June 2012 Nov. 2013

- Product knowledge, sales, makeup application

- “Eye looks” master for makeup classes held at counter

- Working synergistically with team members to reach daily/weekly/monthly goals

- Performing Benefit Cosmetics protocol for product sales

- Utilizing "My Client" procedure to rebook clients and maintain positive relationships

- Reaching credit and "My Client" goals

- Exemplifying sanitary and hygienic standards

Cosmetics On-call March June 2012

- Benefit Cosmetics, Chanel, Clarins, Clinique, Elizabeth Arden, Estee Lauder, Origins, Shiseido

- Assist several lines with makeover requests

- Provide product knowledge

- Easily transition between cosmetic lines on a daily basis

- Assist counter teams to reach product goals

KFC Cashier Dec. 2010 Feb. 2011

Los Angeles, CA

- Friendly customer service

- Taking orders accurately and efficiently

- Opening and closing duties

Education Pueblo de Los Angeles High School 2007 2011

Los Angeles, CA

Otis College of Art and Design Feb. March 2009

Los Angeles, CA

The HeArt Project

- Attend fashion classes 3 times a week

- Work on projects in a team to develop design ideas

- Create a custom piece from recycled clothing

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