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Technical Support High School

April 28, 2014

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** ****** **., **** * . port hope, ontario . L*a *l2

289-***-**** .

Sarah thorneycroft


Seeking a position where I am able to assist people.

Education and training

2010-2011 Willis College Cobourg, ON

Developmental Service Worker Diploma Program(Honours)

Placement with Port Hope Recreation Centre

Multi-Sensory Room Training at Snoezelen Room May 2010

First Aid & CPR Level C Certificate, Sep 2010

Non-violent Crisis Intervention NVCI Certificate, Sep 2010

April 2010 Port Hope High School Port Hope, ON

Training for Scribes

Received training in Scribing for literacy test

1999-2003 C.D.C.I West Cobourg, ON

Ontario Secondary School Diploma OSSD

Received Grade 12 Proficiency award for Mathematics

relevant experience

2012-present Private Family Port Hope, ON

Respite Worker

. Provided care for 2 special needs siblings

. Pick up the children from school

. Provided fun and educational activities

2013 EER Integracheck Port Hope, ON

Data Entry Operator

Synced data from one system to another for Ford Motors

Made sure data was complete and correct in a timely manner

2007-2008 Durham Contact Centre Oshawa, ON

Technical Support Agent

Provided technical support for Bell Internet customers

Offered customers sale opportunities, and answered general questions

2000-2003 Ofsec Services Peterborough, ON

Office Assistant

Answered phones and gave over the phone quotes for moving services

Assisted with payroll and general office work (filing, etc.)

Volunteer experience

Jan-Jun2010 Beatrice Strong Public School Port Hope, ON

Took children for reading and assisted with academic work

2003 Shelter of Hope Port Hope, ON

Assisted with the intake and care of animals, physically and on computer

REFERENCES available upon request

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