Scott Fishman
** ******** ***** (H) 845-***-****
New City, NY (C) 908-***-****
************@*********.***
SECURITY OPERATIONS MANAGER
Results oriented Security Operations Manager with over 20 years of
experience in security, safety and risk management methodologies, which
will add value to the global organization.
Looking to expand into the IT Security industry.
PROFESSIONAL EXPERIENCE
Alliedbarton Security Services, New York April 2012 - February 2013
National Portfolio Manager - Strategic Accounts Service Group
. Responsible for the overall management of a large national contract and
their security officer programs with over 92 security officers performing
3,483 labor hours per week safeguarding over 11 locations.
. Oversaw and managed all operational, financial, and administrative
functions for a nation-wide portfolio.
. Set and achieved challenging goals, measured results, and improved
outcomes
. Ensured contract compliance and service delivery consistent with
customer's objectives
. Measured and reported monthly Key Performance Indicators throughout the
portfolio and establish new metrics as needed.
. Ensured the timely delivery of around-the-clock security services,
patrols, badging, access control, physical security systems, and incident
response management nationally, and alarm monitoring globally.
. Drove the revenues and expenditures of a multi-million dollar budget.
. Oversaw the selection, training, and development of all Officers,
Supervisors, and Managers.
IBM Corporation - Massachusetts
October 2003 - April 2012
Senior Security Specialist, Operations Manager New England Region
Security Analyst
. Investigation Management - Collected, analyzed, and disseminated all
investigation incidents.
. Responsible for Risk Analysis- Tracked, reported and analyzed global
security incidents to determine trends, preventative and corrective
action plans.
. Acted as Primary Coordinator for Emergency Plans and Crisis Management -
including education and communication.
. Managed Regional Security Operations - Oversaw contracts for 952 hours
per week outsourced security officers for the New England Region
. Managed Acquisitions - 26 locations: Due diligence, presented at day one
orientation security policies and procedures, ID security badge
processing, site review, risk analysis, emergency plan and design
security systems and technology when location was retained.
Significant Accomplishments:
. Designed and executed the security system (CCTV, alarm points, card
access locations, and command center) for both the IBM Campus Littleton
MA, 500k sq ft. for 3000 IBM employees and IBM Executive Briefing Center
Westford MA, 24k sq ft. Participated in senior management strategic
planning and marketing efforts.
. Participated in corporate events providing security and incident
management counsel
. Collaborated with Pandemic Team for planning, training, and mitigation
for the New England critical locations.
. Audited security measures and processes to ensure corporate, federal, and
state compliance.
. Collaborated with the Security Education and Communications Team.
Scott Fishman Page Two
Wackenhut Corporation
January 2003 - October 2003
Project Manager at IBM Corporate HQ
Acted as the liaison between IBM and Wackenhut. Managed 1,224 hours per
week at the IBM HQ. Communicated staffing, scheduling, and logistical
needs; ensuring the timely completion of administrative functions such as
performance evaluations, onsite training, accuracy of employee's hours
worked and accounting; ensuring all security officers, supervisors and
other personnel are empowered to successfully complete their assigned
duties; and ensuring the overall safety/security of their facilities.
Provided guidance and direction to site operations. Monitored, advised and
updated the client contacts and the local office with all information
regarding security issues and service innovations at the IBM Corporate HQ
location. Performed quality assurance audits for all post.
HUNTLEIGH USA CORP (Newark, NJ)
August 2001-January 2002
Duty Manager
MIDDLESEX COUNTY (New Brunswick, NJ)
July 1990 - October 2001
Promoted to Correction Officer
August 1991 - October 2001
Communications Officer July 1990 -
August 199
PUBLICATIONS
Publication Jan 2012, Lawrence Fennelly. "Handbook on Crime Prevention and
Loss Prevention". Butterworth-Heineman, Woburn, MA. Contributed a chapter
(15) on Guard Service in the Twenty-First Century.
Publication Jan 2013, Lawrence Fennelly. "Effective Physical Security".
Butterworth-Heineman, Woburn, MA. Contributed a chapter (20) on Security
Officers & The Monitoring Of Equipment
ASSOCIATIONS
ASIS International
EDUCATION
Middlesex Community College (Edison, NJ) AD Criminal Justice and
Police Science 1991
Correction Officer Training Academy - New Jersey Police Training Commission
1991
NY Security Training Course
2002
The Reid Technique of Interviewing and Interrogation for Corporate Security
2005
Corporate Internal and External Espionage
2005
Terrorism Awareness by Homeland Security
2006
Cyber security by Cyber terrorism Defense Analysis Center
2006
Threat Analysis by the Academy Group Inc.
2006
Avian Flu Planning and Preparedness
2007
Work Place Violence symposium
2007
Basics of Project Management
2011
Applying Project Management Skills
2011