Customer Service Manager

Kojo Brown

Food Services Associate

Charlotte, NC

***********@*****.*** - 980-***-****

To obtain a long term position with a well established institution enabling the use of

extensive customer service skills as well as the ability to work well with others.

WORK EXPERIENCE

Food Services Associate

Caribbean Hut - Charlotte, NC - April 2013 to April 2014

Responsible for maintaining sanitation of restaurant including kitchen area as well as floors, restrooms and

windows.

● Assisted in preparation of meals by chopping vegetables, preparing side

dishes and mixing non-alcoholic beverages for purchase.

● Unloaded food and supplies from delivery truck frequently.

Bar Assistant Manager

Crystal on the Plaza - Charlotte, NC - July 2010 to April 2013

Completed regular stock takes and ordered inventory, as necessary.

● Handled delivers and maintained the condition of alcohol including beer and wine.

● Delivered excellent customer service maintaining a high standard of customer

management.

● Recruited, trained and motivated staff.

● Ensured that opening and closing procedures were adhered to at all times.

Customer Service Associate

SB & J - Charlotte, NC - February 2006 to June 2010

Greeted customers entering into organization.

● Handled all monetary transactions including cash, credit cards and checks.

● Reconciliated daily cash accounts at shift's end.

● Guiding and solving customer complaints and queries.

EDUCATION

Olympic High School - Charlotte, NC

September 2005 to June 2008

ADDITIONAL INFORMATION

Skills Proficient in Microsoft Word, Access, Excel and Outlook, Typing Speed 30 wpm

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