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Quality Assurance Testing

Irving, TX
April 28, 2014

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Philip Toy

Cell #972-***-****

Experienced software tester with over six years of exposure to quality assurance, analysis and testing for

client server and web based applications with extensive knowledge in the telecom, POS, insurance and

financial industries.

Testing both types of application like Web based application and Client Server application

Diverse experience with various testing methods such as Functional Testing, Regression Testing,

System Testing, Integration Testing, User Acceptance Testing (UAT),Database Testing and

End to End Testing.

Experience with creating Test Plan, developing and executing Test Scenariosand Test Cases,

and logging Defects.

Create Testing Status and DefectMatrix for management

Proficient with deciphering and analyzing Use Case, BusinessRequirement and Functional


Well versed with testing methodologies such as Agile and Waterfall

Attend meetings with Business and Development teams to get proper understanding of the


Experience in backend database testing by pulling SQL queries for SQL (TSQL) and Oracle

(PL/SQL) servers.

Testing Tools: Quality Center, Quick Test Pro (QTP)

Operating Systems: Windows XP, Windows Vista, Windows 7, Window 8

Languages: C# .Net, Visual Basic, Java, ASP, HTML, XML, TSQL, PL/SQL

RDBMS: Oracle, SQL Server, MS Access

Documentation Tools: Microsoft Office (Excel/Word)


Broad Link Data – Portland, OR

August 2010 – Jan 2014

Quality Assurance Tester

Quicken loan Mortgage Company is one of the nation’s oldest and largest home equity lenders that originates and

services home mortgage loans through offices across the United States.

Mortgage Servicing Repository is an Enterprise Database which maintains common data originating from enterprise

loan servicing applications. LIS is an integral part of Mortgage Services information for the Mortgage underwriting

department, providing real time, modifiable data from the loan origination file to the funding or the closing

Department, Data from MSP(Mortgage Servicing Package) and other applications is first loaded into staging area

which in turn becomes input for the extract, transform and load process, loading data into the MSR database through

batch processes on nightly basis. The database was continuously enhanced to support common data requirements by

different transactional applications.

One year I did the functional and UAT testing for an ecommerce site made for skin care and cosmetics company .

Customers were placing the orders directly to the company through the website and they do not have a retail –

wholesale network in the country and the company distribute the products internationally too.



Reviewed requirements and specifications documents to develop and execute Test Plans and Test


Participated in meeting with Release Management and coordinators to manage testing activity.

Perform functional testing, regression testing, UAT Testing and End to End testing

Manually created, developed and executed Test Cases for both Negative and Positive testing

Prepared Test Plan for assigned module as a part of the testing team. Test Plan detail included the

testing scope, requirement, strategies and all compulsory resources.

Executed manual testing for all scenarios on products

Participated in System Integration Testing (SIT) and User Acceptance Testing (UAT)

Utilized Quality Center for managing the testing process

Located and documented in detail all defects found for development to review

Conducted regression and system testing in order to ensure that new code is not causing issues and

that defects have been corrected

Worked extensively with development team and created status reporting

CreatedT/SQL queries for backend database testing

Utilized Quick Test Professional (QTP) for basic automation testing which included recording and

playing tests as well as parameterizing values

Performed Data Driven Tests to validate the same scenario with different test data

Environment: Quality Center 9.2, SQL Server Management Studio, SQL Server 2005, C# .Net, Windows

XP, Windows 7

Focus Group – Houston, TX

February 2009 – August 2010

QA Tester/Analyst

Focus provided solutions such as network, security systems and point of sales (POS) products to various

well known restaurant establishments. Focus POS products have the ability to send email reports that

include information based on all the transactions and daily report of sales. Tested and analyzed POS

software as well as upgrades prior to it going live.


Reviewed and analyzed Business Requirement Documentation (BRD) to gain understanding of POS


Participated in meetings with BA and Developers to understand the scope of testing

Created Test Plans, Test Scenarios and Test Cases for assigned modules

Created and Executed Test Cases manually as well as verify the actual results based on expected


Performed Functional Testing, Regression Testing, User Acceptance Testing (UAT) and End to End


Documented and reported all found defects in Quality Center

Provided validation of data through SQL queries

Environment:Quality Center, Quick Test Professional (QTP), C# ASP, Visual Basic 6.0, HTML, Oracle,

SQL Server 2005, SQL Navigator, Toad, Java, Windows XP

Seabright Insurance Company – Phoenix, AZ

September 2007 – February 2009

QA Analyst/Tester

Seabright Insurance is a private insurance company located in Phoenix, Arizona that specializes in claims,

loss control and medical management. The BrightVIEW application allows customers to be able to login to

the website to claim losses, verify payouts and manage their insurance information.


Reviewed web based application and identified critical functionalities

Developed and executed Test Plans and Test Cases from requirement and specifications documents

Participated in creating Test Plans

Manually created, developed and executed Test Cases

Executed manual testing for all cases on website

Created test plans to detail the testing scope, requirements (high level), strategies and all needed


PerformedFunctional testing, Regression testing, System Integration testing, UAT Testing and End

to End testing

Utilized Quick Test Professional for automated regression testing (record, play and parameterized

functionalities with multiple set of data)

Located and documented in detail all defects found for development to review

Worked extensively with development team to create status reporting

Maintained extensive logs of all testing activities through Quality Center

Used T SQL for backend database testing

Environment:Quality Center, SQL Server, Microsoft Query Analyzer, Windows XP, ASP.NET


B.Sc -Bachelor Of Science ( Physics & Mathematics )

MBA- Marketing

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