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Customer Service Administrative Assistant

Location:
Blacklick, OH, 43004
Posted:
April 29, 2014

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Resume:

LAWANDA EVANS

**** ********* ***** • Columbus, OH 43232 • acdw3g@r.postjobfree.com • 614-***-****

UALIFICATIONS SUMMARY

Q

Administrative support professional with 15+ years experience working in a fast paced

environment with strong organizational, technical and interpersonal skills. Trustworthy, ethical and

discreet, committed to superior customer service. Confident and poised in interaction with

individuals of all levels. Detail oriented and resourceful in completing all job duties; able to multi

task effectively. Self motivated and able to work both independently and as a collaborative team

member. Capabilities included:

Appointment scheduling.

Answer multi line telephone to screen, forward and take messages.

Typing 40 wpm

ROFESSIONAL EXPERIENCE

P

Coca Cola Bottling Company, Columbus, OH 1990 – 2012

Administrative Assistant

Perform general office duties including but not limited to data entry, copying, filing

and faxing

Supported Managers through researching, scheduling correspondence, expense

account administration, file maintenance

Answered customer calls and took phone orders

Managed customer complaints with follow through to resolution

Assist with preparations for contract negotiations

Facilitate New Hire Orientation

Organized Employee Functions (blood drives, company picnics, Christmas parties)

Telephone Sales

Customer Sales

Cold Calling

Order Taking and Processing

DUCATION

E

Beechcroft High School Columbus, OH

Legal Secretary Certificate, Northeast Career Center – 1989

REFERENCES

Virginia L. Lacey

2093 Elaine Place South

Columbus, OH 43232

614-***-****

Demetria L. Lacey

3264 Payday Lane

Columbus, OH 43232

614-***-****

Lorretta L.Walburg

1093 Lilley Drive

Columbus, OH 43230

614-***-****

Gary L Thornton

2263 Seabrook Lane

Columbus, OH 43232

614-***-****



Contact this candidate