Project Manager Engineer

Contact Info:

Isfahan Akbar

Block ***, Ubi Avenue 1,

#**-***

Singapore 400336

Tel: +65 96722190 or +65 67443528

Email: ********@*****.***

Singapore Citizen

Resume of Isfahan Akbar

SUMMARY OF PROFESSIONAL EXPERIENCE

I have more than 16 years of experience in the Information Technology

Industry. I have managed and worked in data centers and on numerous

projects and have vast experience in Project management, administering,

managing, designing and implementing varied IT solutions. I have designed

network infrastructures, Consulted and Deployed projects in the areas of MS

Windows Servers, VM Ware/Cisco VOIP/AD/Exchange/SharePoint Servers,

Networking, Internet/Intranet, BlackBerry etc.

My experience in the IT industry covers in the areas of infrastructure

planning, deploying and implementing solutions in various industries such

as Construction, Engineering, Consultancy, Oil & Gas industry,

Manufacturing, Distribution, Advertising & Training Institution etc. I am

currently responsible for monitoring and managing IT teams in Singapore,

Dubai, Africa, Afghanistan, Thailand and Cambodia.

. Degree in Bachelor of Science in Information Technology Specializing in

Computer Engineering

. Microsoft Certified professional -Windows 2000/2003/2008 R2 Server and

Workstation,

. Microsoft Certified professional -Windows NT Workstation, Windows NT

Server, Windows NT Enterprise

. Microsoft Certified professional - Networking Essentials

. Microsoft Certified professional - Microsoft Exchange 2000 / 2010

. Project Management (PMP)

. VMware vSphere 5

ENVIRONMENT: Windows Server2000/2003/2008 R2 Enterprise, Windows

XP/Vista/7, VM Servers vSphere 4.1 & 5 (ESX,/ESXi), VEEAM,

SharePoint 2010, Office 365 Exchange/Sharepoint 2013, CISCO

Call Manager 8.5 VOIP (Publisher, Subscriber Unity &

Presence), MS Exchange Server 2010, MS AX Dynamics, Firewall

(Sonicwall), Lotus Notes, MAC OS, DOS, NOVELL NetWare, SQL

Server, MS Exchange, and virus management (MSE, MacAfee,

SOPHOS, F-Secure & Symantec), Symantec Backup EXAC, Norton

Administrator Suite, BlackBerry Server, MS Office 2010,

Microsoft Visio, MAC Designer software.

Expertise in the following

Windows NT/2000/ 2003/2008 R2 Enterprise Administration

Administration on Exchange 2010, Lotus Notes,

Administration in Office 365

Administrating File/Print, WSUS, Terminal, VPN AX Dynamics & SQL Servers

etc

Network Administration

Administrating on CISCO Call Manager-VOIP

Administrating VM Servers ESX, ESXi / VEEAM Software

Administering BlackBerry Enterprise Server

Microsoft Office and Other tools Administration.

Hardware support specialist computers and devices

DETAILS OF PROFESSIONAL HISTORY

Central Asia Development Group - July 2010 - up-to-date

IT Manager for Central Asia Development Group (USAid / AusAID +

Engineering)

(Joined CADG as Regional Senior Systems Engineer thereafter promoted

as IT Manager)

. Job Responsibility: In-charge of IT Department. Singapore, Dubai,

Thailand, Cambodia & Africa Managing a team of eight, reporting to me. I

am Involved in IT equipment purchasing, Maintenance agreements,

Infrastructure planning, Designing and implementing IT Policy, Project

Planning, Budgeting ect.

. Overall manage and lead all IT staff. (Guide them, get feedbacks, weekly

reports, timesheets ect)

. In charge of Planning, developing & implementing procedures and

performance measures for efficient operation for Data Center

. Plan and manage as Project Manager for in-house Local/Global IT

Projects/Activities and Operations.

. Oversee the Helpdesk team and monitor the Service Level provided.

. Discuss with the IT Team what can be improved in the IT system and take

necessary action to achieve goals

. Track and ensure software license compliance.

. Ensure the continued, uninterrupted operation of the regional officers

Infrastructure and network.

. Plan and manage the IT Budget.

. Partner with vendors, business leaders in identifying and implementing IT

initiatives to benefit the business.

. Overall look over and Support all servers (E.g. Domain controllers, VM

Servers, File Servers, Print servers, Application servers, Utility

servers & Cisco VOIP System)

. Instruct and Guide IT staff to think and solve issues the best practice

way and give them solutions when needed.

Administrating Window 2008 R2 & VM servers and Workstation on Windows 64

Bit.

. Administrating CISCO VOIP Servers - Publisher, Subscriber, Unity &

Presence Servers

Administrating Microsoft Exchange 2010, Office 365 - Front end and back

end servers

. Administrating Utility Server (File, Print, WSUS, Terminal, BlackBerry

Enterprise & VPN Servers)

. Administrating ERP system-AX Dynamics Servers

. Configure & Administrate Firewall (Sonicwall)

. Installing & setting up storage DELL EqualLogic & MD 3000i

. Migrating VM host from 4.1 to 5 and migrating Servers from Old servers to

New

. Managing users, user rights, and implement security & Group policies

. Troubleshooting Workstation or applications crash, disaster recovery on

Technical Software and Hardware.

. Troubleshoot server or applications crash, disaster recovery of servers.

. Work with team and guide to troubleshoot application and network problems

faced by users.

. Make arrangements for setting up Development Environment, Testing

Environment and Production environment for IT staff

. Remote Administration of Severs and clients.

. Backup and Disaster recovery

Environment: VM, Windows XP, Windows 7, Windows 2008 R2, Exchange 2010,

Office 265, AX Dynamics, Cisco VOIP, Share Point, QuickBooks 2012

Accounting software, MSE, Symantec and Symantec Backup

Gaffney, Cline Associates Pvt. Ltd. (Baker Hughes) - Sep 2008 - June 2010

Global Consultancy for Oil and Gas Company's)

2. System Engineer for Gaffney, Cline Associates (UK / US Company)

. Was In-charge of IT Department, Singapore and Australia Office

. Was in charge of the Singapore Data center

. Plan and manage as Project Manager for in-house Local/Global IT

Projects/Activities and Operations.

. Job Responsibility: In charge and Support all servers (E.g. Domain

controllers, File Servers, Print servers, Linux servers & Utility

servers)

Administrating Window 2003 & Linux servers and Workstation on Windows 64

Bit.

Administrating Asia, Oceanic and Middle East offices (Had to travel as

and when needed)

. Administrating CISCO VOIP Servers - Publisher, Subscriber, Unity &

Presence Servers

. Administrating FTP Server

Administrating Microsoft Exchange 2007 - Front end and back end servers

. Administrating Utility Server & Antivirus Server using MacAfee

. Administrating and manage Print Server

. Installing, setting up & managing DELL EqualLogic storage

. Installing and troubleshooting technical software (Schlumberger -

ECLIPSE, PETROL ect.)

. Migrating Servers from Old servers to New

. Monitoring the server for stress/load

. Managing users, user rights, and security policies

. Analyzing trends in traffic, load and capacity.

. Server administration for automated tasks.

. Troubleshooting Workstation or applications crash, disaster recovery on

Technical Software and Hardware.

. Troubleshooting server or applications crash, disaster recovery of

servers.

. Monitoring and controlling the servers' connectivity to other external

network and replications between servers.

. Planning Network, Deployment Strategy

. Installation of servers and clients software deployment

. Troubleshooting application and network problems faced by users.

. Responsible for setting up Development Environment, Testing Environment

and Production environment

. Remote Administration of Severs and clients.

. Backup and Disaster recovery

. Coordination with other departments for local network and WAN

connectivity.

Environment: Windows XP 32 & 64 Bit, Windows Vista, Windows 7, Windows

2003, Exchange 2005, Schlumberger technical software for oil and gas,

MacAfee Antivirus, Norton VERITAS Backup.

Overseas attachments

Have been relocated for assignments / projects at - Alton, Bentley-London,

Huston Texas-USA, KL-Malaysia and Sydney- Australia

Dentsu Young & Rubicam - Aug 2006 - Sep 2008

3. System Engineer for Dentsu Young & Rubicam (US Company)

. Job Responsibility: In charge and Support all servers (E.g. Domain

controllers, File Servers, Print servers & Utility servers)

Administrating Window 2000 & 2003 servers and Workstation on PC & MAC.

Administrating Lotus Notes server and Workstation using Lotus Notes 6.5

. Administrating Print, Utility Server, MAC Servers

. Administrating Antivirus Server using Symantec

. Migrating All Servers from Old servers to New

. Monitoring the server for stress/load

. Managing users, user rights, and security policies

. Troubleshooting server or applications crash, disaster recovery of

servers.

. Troubleshooting application and network problems faced by users.

. Coordination with other departments for local network and WAN

connectivity.

. Evolve policies and procedures for the department. They include

Deployment Strategy, Global Naming conventions, Administrative Policies,

Backup and Disaster recovery Policies

Environment: Windows XP, Windows 2000, Windows 2003, Exchange 2003, Lotus

Notes 6.5, Symantec Antivirus, ARC server Backup, MAC OS 10.3 "Panther",

10.4 "Tiger" & Mac OS 10.5 " Leopard"

J. L. Morison Son & Jones (Ceylon) Ltd. - Oct 2002 to June 2006

4. Senior Network Administration for J. L. Morison Son & Jones (Ceylon)

Ltd.

This job role / project included Network/system administration and

maintenance of Production, Test and Development Server Hardware, Software

and Network infrastructure for J. L. Morison Plan and design and implement

network infrastructure for company.Administering Window 2000 & 2003 servers

and Workstation.

Administering Microsoft Exchange 5.5, 2000 servers and Workstation using

MS Outlook

Administering SQL Server, Antivirus Server using SOPHOS and Symantec

Administer and manage Print Server

Managing users, user rights, and security policies

Analyzing trends in traffic, load and capacity.

Monitoring and controlling the servers' connectivity to other external

network and replications between servers.

Train users

Planning Network, Deployment Strategy, Global Naming conventions

Installation of servers and clients software deployment

Coordination with other departments for local network and WAN

connectivity.

Evolve policies and procedures for the department. They include

Deployment Strategy, Global Naming conventions, Administrative Policies,

Backup and Disaster recovery Policies

Environment: MS Windows Server 2000, MS Windows Server 2003. MS Exchange

Server 2000, SQL 2000, SOPHOS Antivirus and Veritas Backup

CIMA Sri Lanka Division - Aug 1998 to Sep 2002

5. Network Administration for CIMA Sri Lanka Division (UK Company)

This job role included Network/system administration and maintenance of

Hardware, Software and Network infrastructure for a Global Financial

Institute.

In a team of 10, Isfahan was responsible for -

Network Administration:

System Study, Analysis and documentation of existing Hardware, Software and

Network Infrastructure

Analysis of the bottlenecks and also the load involved in the network and

the Hardware

Administering and maintaining three servers at data centers remotely

using PC anywhere.

Maintaining Windows NT servers and Managing users, user rights, and

security policies.

Periodic backup of data and taking all necessary measures for disaster

recovery. Also maintain backup logs for the same.

Troubleshooting application and network problems faced by users and

developers.

Backup and recovery of Visual Source Safe using VERITAS Backup.

Version control of Documentation.

Evolve policies and procedures for the system department. They include

Deployment Strategy, Global Naming conventions, Administrative Policies,

Backup and Disaster recovery Policies Maintain the hardware and software

inventory.

Environment : Windows NT Server 4.0, IIS Server 4.0, VERITAS., Cisco 1605

Series Router and Nortel Network Hubs.

Environment: Windows NT Server, Windows 95, MS Exchange 5.5, Windows 95/98

& Outlook 98.

IBS Overseas Pvt. Ltd. - Oct 1995 - Aug 1998

6. Senior Lecture for an IT Institute

In a team of 4, Isfahan was responsible for

System Integration

Planning, Designing, on the LAB setup for students.

. Morning Briefing to Team members

. Prepare course materiel

Lecture Large group classes and Individual classes

Setting up the Necessary Hardware and Network setup for the training

Worked in Maldives, during the initial setup of the new office and train

staff over there.

Train users & Tech Support

Environment: Windows 3.1/NT/, Novell NetWare server and PC-

Anywhere, Photoshop, Corel Draw, Publisher, Microsoft Office

EDUCATION:

DEGREE IN BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY SPECIALISING

COMPUTER ENGINEERING

MICROSOFT CERTIFIED SYSTEMS ENGINEER - (MCSE / MCITP)

MICROSOFT CERTIFIED SYSTEMS ADMINISTRATOR - (MCSA)

MICROSOFT CERTIFIED PROFESSIONAL - (MCP)

CERTIFICATE IN HIGHER DIPLOMA IN SOFTWARE ENGINEERING

CERTIFICATE IN PC CONFIGURATION & TROUBLESHOOTING

CERTIFICATE IN DESKTOP PUBLISHING

DIPLOMA IN SOFTWARE TECHNOLOGY

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