Customer Service High School

Ashley Williams

Secretary - Joe White Flooring

Memphis, TN

*****************@*****.*** - 901-***-****

Very motivated, sales oriented individual seeking long term employment in an organization where I can display

my knowledge, experience and skills as well as further enhance my skills, knowledge and experience to ensure

profitability and growth of my employer while being able to face and overcome the challenges of today's

changing work environment.

WORK EXPERIENCE

Secretary

Joe White Flooring - January 2011 to Present

Provided information about products to customers

• Gave best service to customers

• Ensure that customers get what they want to know

• Resolved complain

• Followed up customer for question is answered

• Helped customer to decide what type of products they will choose based on their needs

• Became a mediator between company and customer

• Asked schedules between customer and company

EDUCATION

Certificate in Pharmacy Tech

Southwest Tennessee Community College

August 2013 to Present

Craigmont High School

2009 to May 2013

ADDITIONAL INFORMATION

Skills / Qualifications:

Customer Service Experience 3 years

Multiline Phone Use Intermediate

MS Word, Excel and Access Intermediate Currently used 10 years

Computer classes in High school

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