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Customer Service Manager

Location:
Welling, OK
Posted:
April 27, 2014

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Resume:

JESSICA L. SHEPARD

CLARKSVILLE TX

970-***-****

acdvvq@r.postjobfree.com

OBJECTIVE

TO OBTAIN A POSITION IN YOUR COMPANY, MY EXPERIENCE WITH PEOPLE, HIGH RESPONSIBILITY AND MY STRONG ABILITY

TO PAY ATTENTION TO SMALL DETAILS WOULD MAKE MYSELF AN EXCELLENT EMPLOYEE.

EDUCATION

2010 AIMS COMMUNITY COLLEGE GREELEY, COLORADO HIGH SCHOOL DIPLOMA

FRONT RANGE COMMUNITY COLLEGE STUDIED PSYCHOLOGY

PROFESSIONAL EXPERIENCE

KING BUICK GMC

2011-2012

SALES MANAGER

WORKED FRONT OFFICE

WATCHED OVER SALESMAN

USED MS COMPUTER PROGRAMING

ANSWERED PHONES WITH MULTIPLE LINES AT ONE TIME

FILED/CREATED DOCUMENTS

MADE SURE OUR INTERNET PROGRAMS WERE RUNNING SMOOTHLY

GREETED CUSTOMERS/ HELPED WITH ANYTHING THEY NEEDED

WORKED WITH R/R COMPUTER PROGRAM

MAINTAINED OFFICE INVENTORY

WORKED SERVICE COUNTER

WORKED PARTS COUNTER

ORGANIZED/ STOCKED PARTS

CASH REGISTER

BOOK KEEPING

ACCOUNTS PAYABLE

SCHEDULE

SIRIUS FUN AT WEST RIDGE

2009-2011

ASSISTANT MANAGER

BOOK KEEPING

SCHEDULED APPOINTMENTS

ANSWERED MEDICAL QUESTIONS

ANSWERED QUESTIONS ABOUT SHOTS THAT WERE NEEDED

ANSWERED MULTIPLE PHONES CALLS /EMAILS

RESPONSIBLE TO KEEP EVERYTHING AND EVERYONE ON TRACK

CLEANED OFFICE

ASSISTED IN SURGERY/ WATCHED SURGERIES

ORGANIZED DOCUMENTS TO PLACE THEM IN TO THE COMPUTER

RESPONSIBLE TO KEEP EVERYTHING FLOWING SMOOTHLY

KEEP EVERYTHING AND EVERYONE UP TO STANDARDS

FEED AND WATER DOGS ALSO GIVE MEDICATION IF NEEDED

WATCH OVER DOGS WHILE THEY WERE PLAYING (12) DOGS AT A TIME

HAVE GREAT CUSTOMERS SERVICE

MAKE SURE CLIENTS ARE HAPPY AND DO NOT LEAVE WITH ANY MISLEADING INFORMATION

WORK ON FAMILY CATTLE RANCH

2008-2013

RUN CATTLE

SORT CATTLE

FIX FENCES

DO VACCINATIONS

FEED CATTLE AND HORSES

CLEAN HORSE STALLS

GROOM HORSES

RUN TRACTOR

HOME CARE

2008

KEPT THE CLIENT'S COMPANY, MADE SURE EVERYTHING WAS OKAY

HELPED THEM WITH A SHOWER OR BATH

GAVE MEDICATION THAT WAS NEEDED

MADE APPOINTMENTS FOR THEM

SHOWED GREAT PEOPLE SKILL

PROGRESSIVE SCHOOL FOR DOGS

2007-2008

CAME IN CONTACT WITH CUSTOMERS EVERYDAY TO ENSURE SATISFACTION WITH THE BUSINESS

RESPONSIBLE FOR ORGANIZING AND PLANNING

CLEAN AND DISINFECT THE WHOLE BUILDING TWICE A DAY

RESPONSIBLE TO REMEMBER CLIENTS AND DOGS BY NAME, COLLAR, LEASH, AND CAR

BOOK KEEPING

CHILD CARE

2007

WATCHED OVER CHILDREN

CLEANED HOUSE

DID CRAFTS WITH KIDS

SINGING AND DANCING TO KEEP SMILES ON THEIR FACES

MANY ACTIVITIES TO KEEP THE CHILDREN HAPPY AND ENERGETIC

VOLUNTEER EATON ANIMAL DEN

2005-2006

OFTEN CAME IN CONTACT WITH CUSTOMERS ON A DAILY BASIS TO ENSURE SATISFACTION WITH THEIR PETS HEALTH

RESPONSIBLE FOR ORGANIZING IMPORTANT PAPERS

WATCHED SURGERIES/ HELPED PERFORM SURGERIES

KEEPING HEALTH RECORDS AND SCHEDULES ON EACH CUSTOMERS PET TO ENSURE A HAPPY PET AND OWNER

RESPONSIBLE FOR KEEPING OFFICE AN ORGANIZED AND WELCOMING PLACE

RESPONSIBLE FOR KEEPING A SMILE ON CUSTOMERS FACES

CATERING

2005

CATERED FOR ANYONE WHO CALLED ME AND ASKED FOR HELP.

GREETED EVERYONE WHO WALKED IN THE DOOR WITH A SMILE

ANSWERED ANY QUESTIONS THEY HAD

RESPONSIBLE FOR SETTING TABLE TO PERFECTION

MADE SURE EVERYONE WAS HAPPY WITH THEIR MEAL

TOOK THE DISHES FROM THE TABLE WHEN THEY WERE FINISHED

CLEANED DISHES AT THE END OF THE MEAL

RESPONSIBLE FOR MAKING SURE EVERYONE ENJOYED THEIR STAY

SKILLS

EXCELLENT CUSTOMER SERVICE, ABILITY TO WORK WITH MANY DIFFERENT KINDS OF PEOPLE, STRONG WORK ETHIC BOTH

INDEPENDENTLY AS WELL AS IN GROUPS, ATTENTION TO DETAIL AND PERFECTION.

I WORK VERY WELL WITH PEOPLE AND ANIMALS, I

HAVE BEEN AROUND ANIMALS ALL MY LIFE.

REFERENCES

BOSS BOB

SIRIUS FUN AT WEST RIDGE GREELEY COLORADO

BOSS GARRY

KING BUICK GMC LOVELAND, COLORADO 970-***-****

PERSONAL WENDY WATSON

EATON ANIMAL DEN EATON, COLORADO 970-***-****



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