Customer Service Manager
Resume:
JESSICA L. SHEPARD
CLARKSVILLE TX
****************@*****.***
OBJECTIVE
TO OBTAIN A POSITION IN YOUR COMPANY, MY EXPERIENCE WITH PEOPLE, HIGH RESPONSIBILITY AND MY STRONG ABILITY
TO PAY ATTENTION TO SMALL DETAILS WOULD MAKE MYSELF AN EXCELLENT EMPLOYEE.
EDUCATION
2010 AIMS COMMUNITY COLLEGE GREELEY, COLORADO HIGH SCHOOL DIPLOMA
FRONT RANGE COMMUNITY COLLEGE STUDIED PSYCHOLOGY
PROFESSIONAL EXPERIENCE
KING BUICK GMC
2011-2012
SALES MANAGER
WORKED FRONT OFFICE
WATCHED OVER SALESMAN
USED MS COMPUTER PROGRAMING
ANSWERED PHONES WITH MULTIPLE LINES AT ONE TIME
FILED/CREATED DOCUMENTS
MADE SURE OUR INTERNET PROGRAMS WERE RUNNING SMOOTHLY
GREETED CUSTOMERS/ HELPED WITH ANYTHING THEY NEEDED
WORKED WITH R/R COMPUTER PROGRAM
MAINTAINED OFFICE INVENTORY
WORKED SERVICE COUNTER
WORKED PARTS COUNTER
ORGANIZED/ STOCKED PARTS
CASH REGISTER
BOOK KEEPING
ACCOUNTS PAYABLE
SCHEDULE
SIRIUS FUN AT WEST RIDGE
2009-2011
ASSISTANT MANAGER
BOOK KEEPING
SCHEDULED APPOINTMENTS
ANSWERED MEDICAL QUESTIONS
ANSWERED QUESTIONS ABOUT SHOTS THAT WERE NEEDED
ANSWERED MULTIPLE PHONES CALLS /EMAILS
RESPONSIBLE TO KEEP EVERYTHING AND EVERYONE ON TRACK
CLEANED OFFICE
ASSISTED IN SURGERY/ WATCHED SURGERIES
ORGANIZED DOCUMENTS TO PLACE THEM IN TO THE COMPUTER
RESPONSIBLE TO KEEP EVERYTHING FLOWING SMOOTHLY
KEEP EVERYTHING AND EVERYONE UP TO STANDARDS
FEED AND WATER DOGS ALSO GIVE MEDICATION IF NEEDED
WATCH OVER DOGS WHILE THEY WERE PLAYING (12) DOGS AT A TIME
HAVE GREAT CUSTOMERS SERVICE
MAKE SURE CLIENTS ARE HAPPY AND DO NOT LEAVE WITH ANY MISLEADING INFORMATION
WORK ON FAMILY CATTLE RANCH
2008-2013
RUN CATTLE
SORT CATTLE
FIX FENCES
DO VACCINATIONS
FEED CATTLE AND HORSES
CLEAN HORSE STALLS
GROOM HORSES
RUN TRACTOR
HOME CARE
2008
KEPT THE CLIENT'S COMPANY, MADE SURE EVERYTHING WAS OKAY
HELPED THEM WITH A SHOWER OR BATH
GAVE MEDICATION THAT WAS NEEDED
MADE APPOINTMENTS FOR THEM
SHOWED GREAT PEOPLE SKILL
PROGRESSIVE SCHOOL FOR DOGS
2007-2008
CAME IN CONTACT WITH CUSTOMERS EVERYDAY TO ENSURE SATISFACTION WITH THE BUSINESS
RESPONSIBLE FOR ORGANIZING AND PLANNING
CLEAN AND DISINFECT THE WHOLE BUILDING TWICE A DAY
RESPONSIBLE TO REMEMBER CLIENTS AND DOGS BY NAME, COLLAR, LEASH, AND CAR
BOOK KEEPING
CHILD CARE
2007
WATCHED OVER CHILDREN
CLEANED HOUSE
DID CRAFTS WITH KIDS
SINGING AND DANCING TO KEEP SMILES ON THEIR FACES
MANY ACTIVITIES TO KEEP THE CHILDREN HAPPY AND ENERGETIC
VOLUNTEER EATON ANIMAL DEN
2005-2006
OFTEN CAME IN CONTACT WITH CUSTOMERS ON A DAILY BASIS TO ENSURE SATISFACTION WITH THEIR PETS HEALTH
RESPONSIBLE FOR ORGANIZING IMPORTANT PAPERS
WATCHED SURGERIES/ HELPED PERFORM SURGERIES
KEEPING HEALTH RECORDS AND SCHEDULES ON EACH CUSTOMERS PET TO ENSURE A HAPPY PET AND OWNER
RESPONSIBLE FOR KEEPING OFFICE AN ORGANIZED AND WELCOMING PLACE
RESPONSIBLE FOR KEEPING A SMILE ON CUSTOMERS FACES
CATERING
2005
CATERED FOR ANYONE WHO CALLED ME AND ASKED FOR HELP.
GREETED EVERYONE WHO WALKED IN THE DOOR WITH A SMILE
ANSWERED ANY QUESTIONS THEY HAD
RESPONSIBLE FOR SETTING TABLE TO PERFECTION
MADE SURE EVERYONE WAS HAPPY WITH THEIR MEAL
TOOK THE DISHES FROM THE TABLE WHEN THEY WERE FINISHED
CLEANED DISHES AT THE END OF THE MEAL
RESPONSIBLE FOR MAKING SURE EVERYONE ENJOYED THEIR STAY
SKILLS
EXCELLENT CUSTOMER SERVICE, ABILITY TO WORK WITH MANY DIFFERENT KINDS OF PEOPLE, STRONG WORK ETHIC BOTH
INDEPENDENTLY AS WELL AS IN GROUPS, ATTENTION TO DETAIL AND PERFECTION.
I WORK VERY WELL WITH PEOPLE AND ANIMALS, I
HAVE BEEN AROUND ANIMALS ALL MY LIFE.
REFERENCES
BOSS BOB
SIRIUS FUN AT WEST RIDGE GREELEY COLORADO
BOSS GARRY
KING BUICK GMC LOVELAND, COLORADO 970-***-****
PERSONAL WENDY WATSON
EATON ANIMAL DEN EATON, COLORADO 970-***-****
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